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Links for Recordings

I recorded a webinar and it was saved to my local computer, not the cloud as I did not realize I had to indicate the location. I would like to share a link for it. Is it possible for Zoom to provide a link? Can I upload it to the cloud and then get a... Show more

I recorded a webinar and it was saved to my local computer, not the cloud as I did not realize I had to indicate the location. I would like to share a link for it. Is it possible for Zoom to provide a link? Can I upload it to the cloud and then get a link?  Thanks. 


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Events Surveys & Polls dashboard not showing responses

We've run a few Events now and we've encountered the following issue with our survey responses: Responses to event surveys & polls are not being displayed in the Surveys & Polls dashboard (under Event Analytics). We're able to pull a custom report or... Show more

We've run a few Events now and we've encountered the following issue with our survey responses:

 

Responses to event surveys & polls are not being displayed in the Surveys & Polls dashboard (under Event Analytics). We're able to pull a custom report or just download the table data where it does show that there actually were responses to a particular survey.

 

Could this be a product issue that needs to be addressed?

 

Thank you for the help with this concern,

Manuel


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Generate Transcripts for Existing Webinars

My organization has hundreds of recordings from weekly webinars over the years. Is it possible to generate a transcript for these existing recordings and if so, how would I do this. All my searching only leads to generating transcripts going forward ... Show more

My organization has hundreds of recordings from weekly webinars over the years. Is it possible to generate a transcript for these existing recordings and if so, how would I do this. All my searching only leads to generating transcripts going forward and the answers do not seem to be applicable to this specific use case. 

 

Thanks


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Resolved! Sessions Q&A

Hello,

 

I am trying to download the Q&A section for the session I just ran today but it shows up as 0 in the summary analytics. There were about 28 questions so I know for sure there are more than 0. Let me know how to obtain this info. thx! 

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Resolved! Q&A record post Webinar

Hi - I just did my first Webinar. I recorded it and I have easy access ot the recording and the participant's log. However, I cannot find the Q&A log. There were a few comments/questions I did not have time to answer during the webinar, and I would l... Show more

Hi - I just did my first Webinar. I recorded it and I have easy access ot the recording and the participant's log. However, I cannot find the Q&A log. There were a few comments/questions I did not have time to answer during the webinar, and I would like to go back to those people. 

 

So ... is there a record of the webinar Q&A? 

 

Thank you!

Irina 


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zoom registration page with get-parameter

I want to track, who invited someone to a webinar. I created a custom question for the webinar registration.invitedbyReferrerWhen i open this url, the forms will not be prefilled. Why?https://us02web.zoom.us/webinar/register/WN_zJD8ilB5Q0i2TT0Db1QKew... Show more

I want to track, who invited someone to a webinar.

 

I created a custom question for the webinar registration.

invitedby

Referrer


When i open this url, the forms will not be prefilled. Why?
https://us02web.zoom.us/webinar/register/WN_zJD8ilB5Q0i2TT0Db1QKew?Referrer=fqwfqw&invitedby=test


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Prevent viewers from downloading webinar recording

Hello!We've been using Zoom Webinars for a few years now (albeit not continuously), and we didn't have any problems with the "view only" option when sharing a webinar recording.Go to webinar recording, click the "Share" button, click the "More settin... Show more

Hello!

We've been using Zoom Webinars for a few years now (albeit not continuously), and we didn't have any problems with the "view only" option when sharing a webinar recording.

Go to webinar recording, click the "Share" button, click the "More settings" button, set expiration date, uncheck "Viewers can download", check "Viewers need to  register to watch" option, check "Password" option, uncheck "Allow invitees to access recordings without the passcode, click "Save". Enter the email address(es), click send.

This is what we did, and the page that opened from the Zoom email link is the video "portal" to watch the video.

And now, for whatever reason, doing this in the webinar recording sends the email, but when the link is clicked, the video "portal" opens and the "Download (xx) files" link is displayed in the "portal."

How do I prevent this?

Thanks in advance.


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Webinar URL not generating preview on socials?

Our webinar URLs that we share on socials do not generate a link preview with the webinar topic text or banner image. Seems like a pretty core piece of functionality. I've looked into the issue and it seems that there's a problem with the robot.txt f... Show more

Our webinar URLs that we share on socials do not generate a link preview with the webinar topic text or banner image. Seems like a pretty core piece of functionality. 

 

I've looked into the issue and it seems that there's a problem with the robot.txt file associated with the zoom domain that we have no access to. 

 

Has anyone else experienced this, and is there a way to fix the issue? It's unclear why this happens and what triggers the issue, but I have encountered the problem several times in the last few months. 


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Interpretation Out-of-Sync in Webinar Recordings

The org I work for recently completed a multi-day online conference using Zoom webinars, and the entire conference was recorded to cloud. There was also Spanish and ASL interpretation for the entire conference. As I have been working with the various... Show more

The org I work for recently completed a multi-day online conference using Zoom webinars, and the entire conference was recorded to cloud. There was also Spanish and ASL interpretation for the entire conference.

 

As I have been working with the various recording files, I have found that the Spanish interpretation audio is consistently out of sync with the video files. This is occurs even if I give a generous lead gap for the start of the Spanish audio... the interpretation ends several minutes before the video and falls further out of sync (ahead of) the video as it gets longer.

 

I have discovered that I can approximately correct this discrepancy if I slow-down the interpretation audio by around 5% (playback at 95% speed). The audio at 95% also sounds more natural, which makes me think that this discrepancy is an artifact of Zoom's audio compression.

 

Has anyone else encountered this discrepancy in their interpreted audio in Zoom recordings recorded to cloud? Does the same problem exist in recordings to desktop?


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Resolved! Zoom Events Q&A: Can I download all Q&A questions after a session has finished?

After finishing a Zoom Webinar in Zoom Events (with one session) am I able to retrieve the Q&A questions that were submitted by the audience?

 

I can retrieve a Q&A Count in Reports, but cannot retrieve the full questions themselves. 

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