We've run a few Events now and we've encountered the following issue with our survey responses:

Responses to event surveys & polls are not being displayed in the Surveys & Polls dashboard (under Event Analytics). We're able to pull a custom report or just download the table data where it does show that there actually were responses to a particular survey.

Could this be a product issue that needs to be addressed?

Thank you for the help with this concern,

Manuel

I've unsubscribed from all Zoom Webinars email notifications, but I continue to receive spam emails from them. Unfortunately, Zoom lacks a strong method to report these spammers. Why don't you take measures against spammers or stop sending emails after users unsubscribe? 

Hi, a couple weeks ago I created a webinar (as per normal process - nothing different). And that usually creates a registration link which I normally share with my registrants so they can join on the day.

But once the webinar started, I noticed we only had 3 participants (normally we have 50+) and so I went and tested the link that was sent to registrants. And the link was leading to another webinar with the exact same title and exact same settings....just a different ID. Can someone help me understand how in the world this could have happened if I only had one webinar created? 

Thanks!

I am trying to embed a Zoom Webinar registration form onto a page on our website using an iframe.

To make the embed look seamless and match our site's branding, I need to completely hide Zoom's default header and footer on the registration page.

The technical method to hide these elements is using the Custom CSS tab under the Zoom Admin Portal to Advanced to Branding.

However, this Custom CSS tab is currently NOT visible in my admin account.

A weird issue that has only just started this week in a large corporate environment which appears to implicate Zoom’s Cloud Room Connector for both Webinars and Meetings:

- laptop to laptop - music AOK
- ⁠laptop to Cisco - music not ok with original music mode making no difference
- ⁠Cisco to laptop - music not ok with Cisco’s noise cancelling, Neutral and Music selections making no difference

- Cisco to Cisco over Zoom - music also not ok

Anyone else hearing recent Cloud Room Connector music issues?

Have you guys seen any issues this week? I’m wondering if it is actually a new Zoom fault. I’ve seen it on multiple meetings and webinars in different locations.

Zoom allows spammers to promote products by hosting webinars and adding participants. Despite reporting these webinars to the trust and safety team, no action has been taken. Why hasn't any action been taken against these spammers? The problem is worsening daily with more spam webinars emerging.

I hosted a zoom meeting recently and (stupidly) did not manually save the chat prior to closing the meeting. For many recent webinars, the chat automatically popped up in a folder when the meeting closed - but that didn't happen this time. Is there a way to recover the chat from this meeting that I was host of? I do not think that the autosave feature was turned on. I did check my documents/zoom folder on my computer and it is not there (though several other chats are!).