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Audio Echo for everyone except host

Hello I’m reaching out regarding a technical issue we encountered during a recent webinar hosted by our company, and I’m hoping to get some assistance in resolving it for future sessions.Here’s a summary of the issue:Whenever our executive, who serve... Show more

Hello 

I’m reaching out regarding a technical issue we encountered during a recent webinar hosted by our company, and I’m hoping to get some assistance in resolving it for future sessions.

Here’s a summary of the issue:

  • Whenever our executive, who served as the webinar host, unmuted themselves to speak, participants experienced significant feedback and echo.
  • This occurred even though all participants were muted during the session.
  • The webinar host did not personally experience any feedback or echo on their end while speaking.
  • The host was using a laptop with built-in speakers and a built-in microphone in a private office environment.

Given that participants were muted, we’re unsure what might have caused the feedback. Please help in diagnosing and resolving this issue to ensure a smooth experience for all attendees in the future. I've looked at other articles on audio feedback resulting from a second device picking up sound but per the webinar host this wasn't the issue. 

 


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Zoom Webinars Subscription Fee – 2026

During 2025, we have been paying $168 for the Zoom Webinars | 1,000 Attendees – Promotion plan. I would like to ask whether there will be an increase in this fee for 2026.

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Unsubscribing from all Zoom Webinars email communications won't stop sending spam webinar emails

I've unsubscribed from all Zoom Webinars email notifications, but I continue to receive spam emails from them. Unfortunately, Zoom lacks a strong method to report these spammers. Why don't you take measures against spammers or stop sending emails aft... Show more

I've unsubscribed from all Zoom Webinars email notifications, but I continue to receive spam emails from them. Unfortunately, Zoom lacks a strong method to report these spammers. Why don't you take measures against spammers or stop sending emails after users unsubscribe? 


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I had two links generated for the same webinar? What could have happened?

Hi, a couple weeks ago I created a webinar (as per normal process - nothing different). And that usually creates a registration link which I normally share with my registrants so they can join on the day. But once the webinar started, I noticed we on... Show more

Hi, a couple weeks ago I created a webinar (as per normal process - nothing different). And that usually creates a registration link which I normally share with my registrants so they can join on the day.

 

But once the webinar started, I noticed we only had 3 participants (normally we have 50+) and so I went and tested the link that was sent to registrants. And the link was leading to another webinar with the exact same title and exact same settings....just a different ID. Can someone help me understand how in the world this could have happened if I only had one webinar created? 

 

Thanks!


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Music not passing Zoom’s CRC this week

A weird issue that has only just started this week in a large corporate environment which appears to implicate Zoom’s Cloud Room Connector for both Webinars and Meetings:- laptop to laptop - music AOK- ⁠laptop to Cisco - music not ok with original mu... Show more

A weird issue that has only just started this week in a large corporate environment which appears to implicate Zoom’s Cloud Room Connector for both Webinars and Meetings:

- laptop to laptop - music AOK
- ⁠laptop to Cisco - music not ok with original music mode making no difference
- ⁠Cisco to laptop - music not ok with Cisco’s noise cancelling, Neutral and Music selections making no difference

- Cisco to Cisco over Zoom - music also not ok

 

Anyone else hearing recent Cloud Room Connector music issues?

 

Have you guys seen any issues this week? I’m wondering if it is actually a new Zoom fault. I’ve seen it on multiple meetings and webinars in different locations.


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SPAM Webinars

Zoom allows spammers to promote products by hosting webinars and adding participants. Despite reporting these webinars to the trust and safety team, no action has been taken. Why hasn't any action been taken against these spammers? The problem is wor... Show more

Zoom allows spammers to promote products by hosting webinars and adding participants. Despite reporting these webinars to the trust and safety team, no action has been taken. Why hasn't any action been taken against these spammers? The problem is worsening daily with more spam webinars emerging.


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Resolved! Profile pics when camera off, what setting to make them invisible?

Hello! What setting is it in Webinar to make it so the attendees don’t see the black squares of the cohosts when their camera is off during:1. the live session2. a hardrive recordingWhenever I feel like I have this conquered something changes and bam... Show more

Hello! What setting is it in Webinar to make it so the attendees don’t see the black squares of the cohosts when their camera is off during:

1. the live session

2. a hardrive recording

Whenever I feel like I have this conquered something changes and bam, same issue,

 

Thanks!


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Resolved! Language Interpreter Closed Captions

Scenario: Webinar with an English to Spanish Interpreter. Spanish speaking attendee that has selected the Spanish Interpreters audio channel. Question: Can the Spanish speaking attendee enable CC and see the Spanish Interpreters audio channel in CC? ... Show more

Scenario:

 

Webinar with an English to Spanish Interpreter.

 

Spanish speaking attendee that has selected the Spanish Interpreters audio channel.

 

Question:

 

Can the Spanish speaking attendee enable CC and see the Spanish Interpreters audio channel in CC?

 

So for example if the translator hears "five" from the original audio channel and then translates that to "cinco" the CC for our Spanish speaking attendee shows "cinco".

 

Note:

 

While testing, our Spanish speaking attendee with CC enabled could only see CC from the original audio channel.

 

So for example if the translator hears "five" from the original audio channel and then translates that to "cinco" the CC for our Spanish speaking attendee shows "five".

 

Thanks in advance for you help.


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using a meeting link with a TK code from a teleconferencing device

Hi, I needed to join a zoom meeting/webinar from a logitech device which requires me to input the meeting ID and passcode.The invite link we received is using a TK code instead of a passcode. In doing some searching, it seems this is a token used web... Show more

Hi, I needed to join a zoom meeting/webinar from a logitech device which requires me to input the meeting ID and passcode.

The invite link we received is using a TK code instead of a passcode. In doing some searching, it seems this is a token used webinars. Is there any way to join this webinar from a device which is unable to join meetings via the link and instead requires manually inputting the meeting ID and passcode as the only connection method?


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Resolved! How to record meeting as Gallery view?

HiI have tried to read through previous discussions and find some answers, but I cant seem to understand why I can not choose to record my group meetings with gallery view? I can not simply find in my settings that particular place I could choosethat... Show more

Hi

I have tried to read through previous discussions and find some answers, but I cant seem to understand why I can not choose to record my group meetings with gallery view? I can not simply find in my settings that particular place I could choosethat even as an option.
So I read from previous discussions that people have ticked yes to 

Record Gallery view with shared screen

Record active speaker, gallery view and shared screen separately - and have only checked yes to gallery view and shared screen.


Where can i find these options? I cant seem to find any answers elsewhere

 

Many Thanks

Sanna


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