Just had a very strange and show-stopping bug in Zoom Webinar.

Summary: Screen sharing refused to share audio playback, even when "share audio" was absolutely checked.

Details: In practice session, checked screenshare to make sure tech was set. Played fullscreen video on second monitor through VLC. Shared full second monitor, not application. Zoom settings from the web portal included the new "Enable HD video for screen shared video." Both checkboxes from the screen share menu were checked - share audio and optimize for video clip. Everything worked fine, video looked and sounded good to the other panelists. We took a break for 10 minutes until we were ready to broadcast, and I ended the screenshare. After a 5 minute intro, I popped up screenshare, made sure boxes were checked, and started the video. We immediately started getting comments that nobody could hear audio. I checked the zoom share menu, and the little speaker icon that means "audio is being shared" was checked. I stopped share, double checked that boxes were correct, and re-shared. Still no audio.  Re-shared, but with "optimize for video clip." Still no audio. Stopped share, checked video player's audio settings and made sure the audio device was the same as what Zoom was using, reshared, still no audio. Also tried stopping the cloud recording in case that had something to do with the issue. At this point,in desperation, we just had to play the video through our speakers loudly, and let the unmuted microphone pick up the audio.

Anyone have ideas about why screen shared audio broke? Any other hidden menu settings that might allow one to set what audio source is being sent with shared content?

If it matters, zoom version is 5.10.4

I'll do more troubleshooting after this webinar is over and update this if I find any answers.

Hi everyone,

Does anyone know the maximum Zoom Events event duration. I do not mean the maximum amount of time of a meeting or webinar session. I mean the maximum of the entire event. Our company was thinking of doing a month long event but we were not sure if that was possible. We will only have one or two sessions each day. The longest event I have done so far is 3 days so I was not sure and I cannot find it in the documentation. 

Thanks for any help you can provide. 

Andrew

We've had a webinar set up for months now with a particular title and just recently the title of the Zoom webinar changed to 'Zoom Webinar'. Apparently, admin can change this but neither the owner nor admin can change this. Does anyone have any answers?