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Problems with webinar chat

gesundheitscode
Newcomer
Newcomer

I organized a webinar with a co-host, but I was registered as a regular attendee and wanted to post in the chat. However, I was only able to send messages to the "Hosts and presenters" chat. Some of the other attendees posted to the same chat, while others posted to the "Everyone" chat. What could be the reason for this? Did I configure something incorrectly in the settings?

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @gesundheitscode

Welcome to the Zoom Community! We're happy to have you here!

It's likely you joined using the attendee link, not the host or panelist link. As the organizer, you will receive a special host link in the confirmation email or through your Zoom account. If you accidentally join via the attendee link, Zoom won’t recognize your host privileges.

Let us know if this helps or if you need further assistance.

 

 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

3 REPLIES 3

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @gesundheitscode

Welcome to the Zoom Community! We're happy to have you here!

It's likely you joined using the attendee link, not the host or panelist link. As the organizer, you will receive a special host link in the confirmation email or through your Zoom account. If you accidentally join via the attendee link, Zoom won’t recognize your host privileges.

Let us know if this helps or if you need further assistance.

 

 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @gesundheitscode!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @gesundheitscode!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?