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What is Zoom Scheduler?

Zoom Scheduler provides users with the ability to generate slots of availability for attendees to then select a preferred time on both parties' calendars, which reduces time spent going back and forth to sync schedules. If you're still looking for support, browse our Zoom Scheduler support articles or start a new discussion below!

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Zoom Scheduler

I am currently on a free trial for Zoom Scheduler. I was informed that the trial will end in 3 days time and I do not want to continue. Is there an option for not wishing to continue when the trial ends? I tried to stop it today, but Zoom just assume... Show more

I am currently on a free trial for Zoom Scheduler.  I was informed that the trial will end in 3 days time and I do not want to continue.  Is there an option for not wishing to continue when the trial ends?  I tried to stop it today, but Zoom just assumes that I want to buy it, but I don't.  I did not even want to be on this trial.  I just clicked to look which I find rather underhand.  This is no way to treat customers.


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Resolved! Unable to add licensed users as Alternative Hosts

I’m trying to add other licensed users as Alternative Hosts when scheduling meetings, but I keep receiving this message: “One or more people you want to add as alternative hosts are not licensed users or are not members of this account. Remove the fo... Show more

I’m trying to add other licensed users as Alternative Hosts when scheduling meetings, but I keep receiving this message: 
“One or more people you want to add as alternative hosts are not licensed users or are not members of this account. Remove the following users to continue:Unable to assign "email@samecompany" as an alternative host because the user cannot be selected at this time” 

 

I have verified that the other party is licensed and we all work at the same organization together. Has anyone else experienced this issue and have a solution?


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Adding links to email reminders before a meeting

I need to link a form for my clients to fill out for their upcoming meetings that they have scheduled with me . They need to fill it out ahead of time so I am trying to embed the link within the reminder email that they receive the day before the mee... Show more

I need to link a form for my clients to fill out for their upcoming meetings that they have scheduled with me . They need to fill it out ahead of time so I am trying to embed the link within the reminder email that they receive the day before the meeting. I can get as far as copying and pasting the link when I click on the "embed link" option but then nothing happens after that, even when I press "finish". I am attempting to embed a link using a form from the app Tally Forms. 

 

Can someone help me with this please? 


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Zoom Scheduler confirmation email delayed?

Noticed today that when a client books a meeting with me using my scheduler the confirmation of booking is EXTREMELY delayed.  I have a Business level account located in North America.   Any word on the ZOOM SMTP server experiencing delays? 

Thx

Resolved! Report for meetings removed by "Remove recurring meeting series after instances"

Is there a way to generate a report for meetings removed by the "Remove recurring meeting series after instances" feature?

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Scheduler

I want you to know that just by looking at something that I have not signed up to it. I recently looked at scheduler and before I knew it, that I was told I had subscribed to it. I haven't! How can I get out of it? I only looked. This is a sneaky thi... Show more

I want you to know that just by looking at something that I have not signed up to it.  I recently looked at scheduler and before I knew it, that I was told I had subscribed to it.  I haven't! How can I get out of it?  I only looked.  This is a sneaky thing to do! I just looked, I did not buy.  Can I please be not subscribed to scheduler because I am not using it.  Is there a way to unsubscribe?

 


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Custom Start Times for Meetings in Scheduler

I see that this has been an issue in the past. I need to set a schedule for appointments with customized start time (like 1:55 p.m. or 9:05 a.m.) but when I input that time using the Scheduler, it changes back to 9:00 a.m. What am I missing? I've tri... Show more

I see that this has been an issue in the past. I need to set a schedule for appointments with customized start time (like 1:55 p.m. or 9:05 a.m.) but when I input that time using the Scheduler, it changes back to 9:00 a.m. What am I missing? I've tried "Set custom hours," "Date overide," changing the increment times, the duration, the padding times. I've read every article I can find, and used the Zoom Chatbot and nothing works. 

Any suggestions?


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Resolved! Zoom used to open Outlook with old account to send emails - it doesn't now from Gmail

Hi, I am registered with Zoom using my active Gmail address. With my previous - now deleted email address/Zoom account - Zoom would open Outlook to send the meeting invitations once the meeting was scheduled. When I schedule a meeting now, it doesn't... Show more

Hi, I am registered with Zoom using my active Gmail address.  With my previous - now deleted email address/Zoom account - Zoom would open Outlook to send the meeting invitations once the meeting was scheduled.  When I schedule a meeting now, it doesn't do that.  Should Zoom be generating an email from Gmail to send my invitations, or do I just copy the information and send it myself, or does it matter?  Thanks!  


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Zoom Scheduler does not allow to hide dates with "No availability"

My use case:I want to schedule a weekly presentation that my audience can sign in for using a schedule page created with Zoom Scheduler. I want Zoom Scheduler to only display dates that have an event and not "empty" days that have "No availability". ... Show more

My use case:

I want to schedule a weekly presentation that my audience can sign in for using a schedule page created with Zoom Scheduler.

 

I want Zoom Scheduler to only display dates that have an event and not "empty" days that have "No availability". But Zoom does not allow me to make the setting "Don't display days without availability".

 

I urgently need this feature!


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Custom Notifications for No-Shows in Scheduler

I want to create an automatic notification that is triggered when someone is marked as a no-show to a scheduled meeting. This does not seem to be an option...is there a workaround or does it need to be done manually? Or is it obvious and I'm just mis... Show more

I want to create an automatic notification that is triggered when someone is marked as a no-show to a scheduled meeting. This does not seem to be an option...is there a workaround or does it need to be done manually? Or is it obvious and I'm just missing it? I cannot "cancel" a meeting once the designated time has started, so building it into the cancellation notification won't work.

 

If it is not possible, is there a way to submit a feature request? Since it is possible to mark someone as a no-show, I feel like it would be easy to add that to the drop-down in the custom notification under the timing trigger, so the list would be: 

  • after booking 
  • before event starts 
  • after event starts 
  • after event ends 
  • after one cancels
  • after marked as a no-show

Surely I can't be the only one who would appreciate this feature???

How do you handle no-shows?


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