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Stuck on a work account

I have the application installed on my Windows 11 PC. When I schedule a meeting, Zoom states that the host is my Microsoft Work Account. I used to be able to use Office365 Outlook to schedule a meeting. This function is no longer available. I can onl... Show more

I have the application installed on my Windows 11 PC. 

 

When I schedule a meeting, Zoom states that the host is my Microsoft Work Account.

 

I used to be able to use Office365 Outlook to schedule a meeting. This function is no longer available. I can only enter invitations by manually typing in the addressees.

 

How do I switch Zoom from being associated with my Microsoft Work Account to being associated with my Microsoft Personal Account?

 

I created my account using my email address and Microsoft Personal account.


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Calendar synced but scheduler availability not reflecting

I have my google calendar bidirectionally synced to my account, however the scheduler is still offering times during calendar events. For example, I have an event scheduled on my google calendar for Friday 2-4pm...Zoom Scheduler is offering 2pm as an... Show more

I have my google calendar bidirectionally synced to my account, however the scheduler is still offering times during calendar events. For example, I have an event scheduled on my google calendar for Friday 2-4pm...Zoom Scheduler is offering 2pm as an available time to book a call with me. Please help 🙂


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Qualify your Attendees with Routing Forms in Zoom Scheduler

At the start of last month, I had a customer call where they raised a few concerns and wondered if Zoom had any means to resolve them. They felt the back-and-forth of scheduling meetings quite dragging. Their team struggled to keep track of and prior... Show more

At the start of last month, I had a customer call where they raised  a few concerns and wondered if Zoom had any means to resolve them. They felt the back-and-forth of scheduling meetings quite dragging. Their team struggled to keep track of and prioritize meeting requests. They basically wanted to streamline their scheduling process and improve efficiency.

 

So I recommended they take advantage of the Zoom Scheduler Routing Forms, it allows you to create customizable forms that automatically route meeting requests to the appropriate person or team based on the information provided by the scheduler.

 

How it Works:

  1. Create a Routing Form: Design a form with specific questions relevant to your scheduling needs (e.g., meeting topic, location, or urgency).   
  2. Set Up Routing Rules: Define the rules for routing based on the form responses. For example, you could route requests to different teams or individuals based on the meeting topic.
  3. Share the Scheduling Link: Once the routing form is set up, share the unique scheduling link with others.
  4. Automatic Routing: When someone schedules a meeting using the link, they'll be prompted to fill out the form. Their responses will then be used to automatically route the meeting request to the appropriate person or team.  
     

Luckily, they were open to the idea and tried to implement it on their IT, HR, sales, and customer support departments. They soon realized that this tool helped customers save time and improve their team's response times. They gladly shared what they did with the feature in a sync with me last week.

 

They had their IT support teams route requests based on issue severity. Their HR directed interview requests to the appropriate hiring managers. And their Sales teams qualified leads and scheduled product demos more efficiently. It was a fun and engaging meeting, good enough to share this here to let Zoom users know that it's available and it works.

 

By automating the routing process, Zoom users can ensure that meeting requests are handled promptly and effectively. I'm sharing this in hopes that Zoom Users can get the most out of the Zoom Scheduler and have the right attendees book the right meetings. 

 

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No option for recurring meetings in API

I have not found a way to enable recurring meetings in the Zoom Marketplace API I created for the Wordpress plugin. They are referred to in one of the settings so it appears it should be available. I turned on all calendar options on the scope. I see... Show more

I have not found a way to enable recurring meetings in the Zoom Marketplace API I created for the Wordpress plugin. They are referred to in one of the settings so it appears it should be available. I turned on all calendar options on the scope.

 

I see a lot of previous topics on this type of issue and the fact that the no end date feature might be removed from all of Zoom.

 

The work around would appear to create multiple entries and then start rolling their dates once the event has passed in time. 


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How do a group of executives in an organisation use 4 accounts for scheduling

We schedule zoom meetings for trainings and webinars and interactions. We have 4 accounts and about 12 persons authorised to schedule. We are looking at scheduler to help as to which slot and which account is available

 

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How do I expand date range in the Meeting Scheduler from current 6-30 to 11-30

I want to expand  the scheduler to show meetings after 6-30-2025 but cannot find the setting

Phantom event blocking Scheduler availability

Hi there! I have just set up a one-on-one event that I will send to a group of students for them to make individual appointments with me via Zoom. I've set everything up (configured my available times and synced it to my Outlook calendar) and it's al... Show more

Hi there! 

I have just set up a one-on-one event that I will send to a group of students for them to make individual appointments with me via Zoom.

 

I've set everything up (configured my available times and synced it to my Outlook calendar) and it's all fine EXCEPT for one date.

 

When I look at my available appointments for this specific day (a Friday), my available times jump from 12pm to 5:30pm as if the Scheduler is seeing that I have a conflicting event on the synced Outlook calendar--except there isn't anything on my Outlook calendar. I've tried to remove this Friday from the available days and add it as a specific day with special availability. I've also double and triple checked my Outlook calendar to make sure there isn't an event I'm not seeing--I have nothing scheduled for that day. 

 

Am I missing something? Are there other parameters I can change to bypass this? 

 

Thanks in advance for your help! 


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Zoom Scheduler Support

Scheduler only support Google Calendar and Microsoft Exchange ,

could it be possible to support CalDav protocol ?

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failure when trying to set windows update schedule.

Hi all. Apologies if i have not selected the correct support board.I have 4 zoom room pc's that seem to be ignoring the OS update schedule. Under update management, when i check the OS update schedule i can see that the scheduled install day is set t... Show more

Hi all. 
Apologies if i have not selected the correct support board.

I have 4 zoom room pc's that seem to be ignoring the OS update schedule. 

Under update management, when i check the OS update schedule i can see that the scheduled install day is set to everyday, and the active hours are from 5am to 11pm with a weekly system restart on Saturday. 

Now over the past 2 week or so the windows update window has popped up automatically over the zoom window and obviously can't be closed without IT interaction as there is no mouse plugged into the zoom room pcs. 

Currently the 4 windows 11 pcs are running zoom room app 6.3.5 (5226). 

Is there a reason as to why this is occurring?

 

Cheers 


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Zoomer Scheduler Link not displaying all booking pages

Hi -- I've created an All Hosts Available collective booking page with a colleague. The booking page correctly filters both of our calendars and allows viewers to schedule a meeting. However, this is only possible through the direct booking link URL.... Show more

Hi -- I've created an All Hosts Available collective booking page with a colleague. The booking page correctly filters both of our calendars and allows viewers to schedule a meeting. However, this is only possible through the direct booking link URL.

 

When using either of our individual scheduler links -- schedule.zoom.us/[username] -- our collective booking page will not display. In other words, only our individual booking pages are available when sending one of our scheduler links. Is there a way to show all of our booking pages, both individual and collective, via our schedule links?

 

The experience I am looking for would enable multiple booking options that correspond to different groups of individuals within the same scheduling link. Upon selecting an option for Alice and Bob, the visitor would be able to book a meeting according to their joint availability. Alternatively, upon selecting an option for Bob and Carol, the visitor would be able to book a meeting according to a different set of availability.

 

The above experience would be available should individual scheduler links include all booking pages related to that user. Please let me know if there is another way to do this or if I am experiencing an error.

 

Thank you for reading, your help is very much appreciated. 


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