Zoom Scheduler
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What is Zoom Scheduler?

Zoom Scheduler provides users with the ability to generate slots of availability for attendees to then select a preferred time on both parties' calendars, which reduces time spent going back and forth to sync schedules. If you're still looking for support, browse our Zoom Scheduler support articles or start a new discussion below!

Recent Activity

CC'ing people on a Zoom Scheduler Booking Page

Per Zoom's release notes from 8/15/24, I should be able toautomatically include additional recipients on meeting invites via a CC function, but this doesn't appear for me & I can't find a how-to on it anywhere. Can someone help?Per Zoom: When creatin... Show more

Per Zoom's release notes from 8/15/24, I should be able toautomatically include additional recipients on meeting invites via a CC function, but this doesn't appear for me & I can't find a how-to on it anywhere. Can someone help?

Per Zoom: When creating a bookable schedule, hosts can specify up to a maximum of 10 email addresses to be automatically included as CC recipients on meeting invites generated through that schedule's booking link. The designated CC email addresses will receive the meeting invite along with the host and attendees. This feature applies to all event types that allow attendees to add guests. Any changes to the CC email list will only affect newly created appointments, not previously booked events. 

EDIT: 
The title of the article says Zoom Release Notes for 8/15, but it was published 8/12 & I just realized today is 8/14. Is this feature going to be available tomorrow instead? And they just published it early? 


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Scheduler Licenses?

We have Zoom for Business, which includes Scheduler, and I have been working through the setup process to use Zoom Scheduler to replace another third-party scheduling service. When attempting to add members to a Team, some members cannot be added to ... Show more

We have Zoom for Business, which includes Scheduler, and I have been working through the setup process to use Zoom Scheduler to replace another third-party scheduling service.  When attempting to add members to a Team, some members cannot be added to a team, while others can.  This warning appears on the user: "This user has an invalid license. Please assign a scheduler license to them or remove them to continue."  As far as I can tell, all users have the same licenses assigned (Zoom Workplace Business, Zoom Phone Basic).  I don't see anything that makes users different.  What am I missing?  Is there a place in Zoom to assign Scheduler licenses?


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What to do when you are going on vacation for scheduler

Ok SO I have regular occurring meetings that take place twice per week, but I am going on vacation and need to block them out only for that week? Is this possible? Also, if people are already scheduled for that week how do I let them know that I am n... Show more

Ok SO I have regular occurring meetings that take place twice per week, but I am going on vacation and need to block them out only for that week? Is this possible? Also, if people are already scheduled for that week how do I let them know that I am not available for that week?


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Response Report from booking attendees

Is there a way to generate a report for all responses from attendees who use the booking page? These answers inform so much of how I conduct and plan the meeting, but I do not want to have to click through every email to access the data.

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Can't Select An Alternative Host When Scheduling

Hello,I am at the admin level on a pro account. I have set up a Zoom scheduler for an upcoming series of interviews, but I am not able to switch the meetings to an alternative host. I need to be able to do this.How can I update the alternative host t... Show more

Hello,


I am at the admin level on a pro account. I have set up a Zoom scheduler for an upcoming series of interviews, but I am not able to switch the meetings to an alternative host. I need to be able to do this.

How can I update the alternative host to another user, like the account owner? It doesn't give me the option to add anyone both under the already scheduled meeting, or when I start a new meeting.

Thanks!


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Host not receiving email confirmations when someone schedules

Hello, I am really confused about something. I don't get any confirmation emails when someone schedules a Zoom through the scheduler. I am guessing they get a link but I don't receive anything. I have looked at the settings and everything looks good.... Show more

Hello,

 

I am really confused about something. I don't get any confirmation emails when someone schedules a Zoom through the scheduler. I am guessing they get a link but I don't receive anything. I have looked at the settings and everything looks good. What am I missing? On the notifications area, the default options are greyed out and can't be edited. On some of the other settings I see options for sending to invitee and host. When I did a test at the beginning, I did receive an email. Any thoughts?

 

Stephen


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Invites to Meetings Not Being Sent

Hello Zoom Community, I’m experiencing an issue where invites for meetings that I schedule on Zoom are not being sent to participants. This problem occurs on both my personal and professional accounts. Here are the details: •Problem Description: When... Show more

Hello Zoom Community,

 

I’m experiencing an issue where invites for meetings that I schedule on Zoom are not being sent to participants. This problem occurs on both my personal and professional accounts.

 

Here are the details:

 

Problem Description: Whenever I schedule a meeting and add participants, they do not receive the invites via email.

Affected Accounts: The issue occurs with both my personal and professional accounts.

Checks Performed: I have checked the invite settings, and everything seems to be correct. I also checked participants’ spam and junk folders, but nothing was found there.

 

I tried to open a support ticket with Zoom, but I received a message stating that the email provided is not associated with an active Zoom account, so I was unable to get direct assistance.

 

Has anyone experienced a similar issue or have suggestions on what I can try to resolve this? Any help or guidance would be greatly appreciated.

 

Thank you!


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scheduling sync

Hi my laptop app is not updating with the meetings i schedule from my phone app unless i quit and restart the app on my laptop every day - how do i fix please? This wasn't happening before the recent interface change.

Better control over time and date formats

Hello, One of the benefits of using the Zoom Scheduler is that it can control different timezones and make it easier for users. I wish that the date/time formats also mirrored the location/timezone of the user as well. Do they? For example, I have ma... Show more

Hello,

 

One of the benefits of using the Zoom Scheduler is that it can control different timezones and make it easier for users. I wish that the date/time formats also mirrored the location/timezone of the user as well. Do they? For example, I have many meetings in Europe where we use 24-hour timing and DD.MM.YYYY. However, I also have many meetings in US which uses 12-hour timing and MM.DD.YYYY. If the user was from a US timezone, it would be good to display the more common options to them and the same for the European users.

 

Am I missing something? Any ideas or options? Thanks.

Stephen


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members cannot log on to a scheduled meeting

Yesterday, our members were not able to use the meeting invitation we have used for along time. We were referred to another useless meeting code which did not work. Device:MacBook air, latest version, Details: tried various ways to contact for help-n... Show more

Yesterday, our members were not able to use the meeting invitation we have used for along time. We were referred to another useless meeting code which did not work. Device:MacBook air, latest version, Details: tried various ways to contact for help-no results.


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