Using Camera on Cisco 8865

[WesleyC9288]

Is it possible to use the camera with Zoom on a Cisco 8865. Also, I'm looking for guidance on how to get the most out of it as it relates to Zoom Phone. Any information you can send my way would be greatly appreciated. TIA

[Eliot]

hi wesleyc9288,

i am not sure if you can use the camera.

zoom only supports the multiplatform version of cisco 8865.

Zoom phone certified devices include cisco 8865 multiplatform version.

Zoom Knowledge Article

Cisco multiplatform 8865 has part number CP-8865-3PCC-K9=

Cisco IP Phone 8800 Series with Multiplatform Phone Firmware Data Sheet - Cisco 

Zoom supports cisco zero touch provisioning for cisco 8865 multiplatform version.  In addition, please see assisted provisioning guide.

Cisco assisted provisioning guide (zoom.com)

thanks,  eliot

[WesleyC9288]

I have it provisioned and all that just looking for information on getting the most out of it as it relates to Zoom.

[Eliot]

hi wesleyc9288,

please see article below which shows zoom phone features all zoom phone certified devices.

Zoom Phone feature comparison by platform

thanks,

eliot

[sparrow]

Had the same idea for my Cisco 8865, but unfortunately, Zoom does not allow video calling over this device. However, you can use it for video intercom and that's about it.

[rcm213]

Oh no.  I am fairly certain we were told we would have full functionality with our Cisco 8845s, for which we use the cameras, a lot.

[sparrow]

Whoever told you that is incorrect unfortunately. The only video cameras that can natively be used on a Zoom meeting with a physical desk phone are certified Zoom Phone Appliances. Cisco does not have a certified Zoom Phone Appliance. If your interested in going this route, do look into the Poly and Yealink phones for their ZPA's. 

[soniabraga00]

Yes, the Cisco 8865 has a built-in camera, but Zoom does not natively support video from Cisco IP phones, including the 8865, for Zoom Meetings. The camera is primarily designed for Cisco Webex and other SIP-based video calls.