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2026-01-07 04:26 AM - edited 2026-01-07 05:46 AM
We connect our camera using type-c to an iPad then start a Zoom call. Meetings starts ok - video stream from external camera is working. Then we are trying mute-unmute several times and camera becomes black. Also there is a big lag when external camera is being muted - whole application freezes for ~10 seconds.
This doesn't reproduce with internal cameras. And we tried many other usb cameras as well as different iPads - same issue.
STR:
1) Connect type-c camera to iPad.
2) Make sure video stream works and external camera is used.
3) Press mute/unmute many times.
Actual result: at some point camera stops working.
Expected result: camera works.
Device: iPad mini (6th generation)
OS: iPadOS 18.7.1
Attaching videos of the issue:
https://drive.google.com/file/d/1UHIFhNhCR2LpkH1quYc15TP_8DB1KRVG/view?usp=sharing
https://drive.google.com/file/d/1HetFxMbkICg0i1tPnlkriPO6lX4SxfRE/view?usp=sharing