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External camera connected to iPadOS over type-c usb sometimes sporadically stops working

vitaliibonar
Newcomer
Newcomer

We connect our camera using type-c to an iPad then start a Zoom call. Meetings starts ok - video stream from external camera is working. Then we are trying mute-unmute several times and camera becomes black. Also there is a big lag when external camera is being muted - whole application freezes for ~10 seconds.

This doesn't reproduce with internal cameras. And we tried many other usb cameras as well as different iPads - same issue.

STR:

1) Connect type-c camera to iPad.

2) Make sure video stream works and external camera is used.

3) Press mute/unmute many times.

Actual result: at some point camera stops working.

Expected result: camera works.

 

Device: iPad mini (6th generation)

OS: iPadOS 18.7.1

 

Attaching videos of the issue:

https://drive.google.com/file/d/1UHIFhNhCR2LpkH1quYc15TP_8DB1KRVG/view?usp=sharing

https://drive.google.com/file/d/1HetFxMbkICg0i1tPnlkriPO6lX4SxfRE/view?usp=sharing

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