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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Video issues

Francis76
Newcomer
Newcomer

‎2026-01-02 09:29 AM

People cannot see me during video meeting even if my camera is turned on. Can someone help me solve this issue?

Topics:
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hoodee23
Zoom Employee
Zoom Employee

‎2026-01-05 03:51 PM

Hi Francis76,

Thank you for joining the Zoom Community! 


Please follow the steps in this KB, Troubleshooting camera issues during a meeting, to check your video settings, ensure the correct camera is selected, and verify that no other applications are using your camera. 

If you’ve already tried the steps and the issue continues, please submit a Technical Support Ticket so our engineers can help further. Here's the link to contacting our Support Team.

Thanks!

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