Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionEffective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.
Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.
2025-01-17 06:14 AM
In our system we've got a lot of overflow call queues setup, and they currently show up in the phone directory on the Zoom app and on desk phones.
Is there a way to hide these from the directory so they don't show up when people are searching? Primarily it's needed for call queues but it would also be useful to be cable to exclude auto receptionists too.
We use Yealink T44W desk phones if that is useful information for this.
Thanks!
Solved! Go to Solution.
2025-01-17 11:02 AM
Company Info => Account Setting => Private Directory => Add and drop down to select Call Queue. That automatically makes it unsearchable for anyone. There is another setting to make it unsearchable in the web portal if you also want to take that route.
2025-01-17 11:02 AM
Company Info => Account Setting => Private Directory => Add and drop down to select Call Queue. That automatically makes it unsearchable for anyone. There is another setting to make it unsearchable in the web portal if you also want to take that route.