Inquiry Regarding SMS Communication with Partners and 10DLC Registration

[chrisleyva]

Our company is exploring the possibility of utilizing Zoom for text message communication with our business partners. We have noticed information regarding Zoom's campaign features and requirements for privacy policies and 10DLC registration.

We have specific questions regarding this functionality:

1. Phone Number Provision: Are the phone numbers used for sending SMS messages provided by Zoom, or can individual Zoom users send messages from their own registered numbers?

2. Recipient Scope: Can Zoom users send SMS messages to any external phone number (our partners), or is there a specific directory or limitation?

3. Best Practices for Business SMS: We are looking for guidance on the best approach to enable our team to communicate effectively with our partners via SMS through Zoom, while adhering to all relevant regulations and Zoom's terms of service.

Could you please provide detailed information on these points or direct us to the appropriate resources? We would appreciate understanding the workflow, requirements, and any limitations associated with using Zoom for business SMS communication.