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What are Zoom Mail and Calendar?

The Zoom Mail and Calendar Clients allow you to view and manage your emails, as well as schedule and manage your calendar events, directly from the Zoom desktop client, further centralizing all your meeting, phone, chat, whiteboard, email, and calendar needs in one application. If you're still looking for support, browse our Zoom Mail and Calendar support articles or start a new discussion below!

Recent Activity

Why is Zoom using Outlook to notify attendees of a meeting?

Super frustrating problem: When I am scheduling a Zoom meeting, I am adding the email addresses of my attendees in the Attendees box. But then, when I create Zoom opens up Outlook, and requires me to invite the invitees again. It then sends the invit... Show more

Super frustrating problem: When I am scheduling a Zoom meeting, I am adding the email addresses of my attendees in the Attendees box. But then, when I create Zoom opens up Outlook, and requires me to invite the invitees again. It then sends the invite from my the calender tied to the Exchange 365 account I have. 

 

But that is my work account. My Zoom account has nothing to do with my work email account. And I don't want invites coming from my work account. The calendar integration I have selected is a Google Account, not a Microsoft account. (see it here). Yet every time, no matter what I do, it sends invites by opening outlook and demanding I again enter the addresses. 

 

I suspect this might be due to a recent update (see it here). But I can't find any place to change what's described there. 

Help? I'm working on a Mac. You can see a screen recording of the problem here


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Outlook Plug in for Outlook on a Mac

Hi, I live in both a Windows and Mac environment. I have been using the Zoom Outlook Plug in for scheduling my appoints directly from my Outlook calendar. With the latest update, the Plug In disappeared, It's impossible to use the chat bot on Zoom it... Show more

Hi, 

 

I live in both a Windows and Mac environment. I have been using the Zoom Outlook Plug in for scheduling my appoints directly from my Outlook calendar. With the latest update, the Plug In disappeared, It's impossible to use the chat bot on Zoom it goes circular and Zoom Support does not provide phone support. So my question, did Mac, or Zoom discontinue the Outlook Plug in. It works fine on the Windows Platform, albeit Teams tries to inject itself into some invites. Quite frustrating.

Please help, my email is ***********

Or respond here. 

 

Thanks Joe 


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Scheduled meeting are not showing up on my Zoom calendar

The meetings I am scheduling with clients are not showing up the next day on my Zoom schedule though the e-mail and meeting shows up in my personal e-mails. This is so confusing as when I schedule several meetings one of them might not show up or non... Show more

The meetings I am scheduling with clients are not showing up the next day on my Zoom schedule though the e-mail and meeting shows up in my personal e-mails. This is so confusing as when I schedule several meetings one of them might not show up or none at all? What do I do? I don't want to use the Zoom e-mails.


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Forward call notifications to mobile apps when status set to “in calendar event”

We’ve noticed that Zoom notifications aren’t forwarded to mobile devices when users are in previously scheduled calendar events. Whereas notifications are forwarded while a user’s status is set to “away”, the “in calendar event” status prevents users... Show more

We’ve noticed that Zoom notifications aren’t forwarded to mobile devices when users are in previously scheduled calendar events. Whereas notifications are forwarded while a user’s status is set to “away”, the “in calendar event” status prevents users from receiving time sensitive call/message notifications on mobile devices while the said mobile device is locked.


I've tested extensively on version 6.4.0 of the macOS app and have tested a bit on the 6.4.1 build as well.

Ideally, users would have the option in settings to forward notifications to mobile devices when the “in calendar event” status is set.


Example use cases:

  • You lock your screen before walking away from your desk, forgetting that you’ve got a meeting on the calendar. One of your meeting guests calls you on Zoom to remind you of the meeting. Moving forward, all such calls could still pop up on your mobile device.
  • You’ve got a scheduled in-person meeting back to back with a scheduled Zoom meeting. Your colleague calls you 5 minutes before the meeting in order to inform you of last minute changes relevant to the Zoom meeting. Moving forward, you would have the option to receive such calls.

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Resolved! Option to add Zoom in MS Outlook Calendar meeting event has disappeared

A while ago I set up MS Outlook so that when I create a meeting in my calendar, as well being able to use Teams, I had the option to click on Zoom and add that as the app for the meeting.For some reason this option has recently disappeared from my Ou... Show more

A while ago I set up MS Outlook so that when I create a meeting in my calendar, as well being able to use Teams, I had the option to click on Zoom and add that as the app for the meeting.
For some reason this option has recently disappeared from my Outlook Desktop calendar and I can not get it back.
It happened when I removed an obsolete account I had in the Outlook app. I have know idea why this would affect my default account, but it seems to have caused the Zoom option to disappear.

If I open Office 365 and view Outlook in Outlook Online, the Zoom option is still there and works fine, so for some reason it has only disappeared from the Desktop Version of Outlook.

(If I check in Outlook Online in My Add-Ins, I can see that Zoom is there, so I assume it should work).

 

Please note:

When I Googled this issue, some suggestion said to download:

Zoom Plugin for Microsoft Outlook

However, I tried this and it did not work.

Can anyone please help?


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Zoom intergration with Google

I have a work Zoom account managed by my org and a personal account that I manage. I want to integrate with Google as an Add on so i can set up my personal meetings directly, but Google keeps defaulting to my work account. I've tried uninstalling the... Show more

I have a work Zoom account managed by my org and a personal account that I manage. I want to integrate with Google as an Add on so i can set up my personal meetings directly, but Google keeps defaulting to my work account. I've tried uninstalling the app on the google side, deleted the google integration from my work account on the zoom side but nothing I do is having any effect. Can anyone advise. I'm new to Zoom too, more familiar with Google Meet but wanted to just use one provider for meetings. 


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Error Removing Calendars

I am traying to remove these synced calendars from Zoom. I only want to view my personal calendar but when I try to hit the X by the calendars on the left nav, I get this error. I have restarted my laptop, I have uninstalled and reinstalled Zoom Work... Show more

I am traying to remove these synced calendars from Zoom. I only want to view my personal calendar but when I try to hit the X by the calendars on the left nav, I get this error. I have restarted my laptop, I have uninstalled and reinstalled Zoom Workplace, and I'm running the latest 6.3.1 version. Any help would be appreciated! The error is 4294967295

 


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Resolved! Trouble syncing contacts and emails across platforms

I've been a customer going on two years. I've been mainly using Skype which is being discontinued. Therefore, I've put all my video conference students onto Zoom. I was able to sync Google Calendar well enough, so that I could just add the zoom meeti... Show more

I've been a customer going on two years.  I've been mainly using Skype which is being discontinued.  Therefore, I've put all my video conference students onto Zoom.  I was able to sync Google Calendar well enough, so that I could just add the zoom meeting into the existing google recurring appointments through the synced zoom google calendar.  The problem I am having is that I can only see my google emails and contacts in my zoom mobile app.  On the web and in the MacBook zoom app, when I hit contacts I can only see a category called "company contacts."  On the phone app I see all my google contacts listed under Phone Contacts and Cloud Contacts, fine.  I do not see these categories on the MacBook Zoom app.   Am I doing anything wrong?  Any advice on this is appreciated. Thank you.


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Zoom meeting

How do you recover your email through zoom....is quite simple,just go to zoom enter your last password,and zoom will bring out all details for you,......was it helpful 

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Best way to utilize Zoom Room licenses when scheduling/starting meetings

My office has a number of Zoom Room licenses that are associated with a number of M365 resource rooms. When creating a Zoom Meeting, users are using the Zoom for Outlook plug-in, signed in with an account that has delegated scheduling permissions wit... Show more

My office has a number of Zoom Room licenses that are associated with a number of M365 resource rooms. When creating a Zoom Meeting, users are using the Zoom for Outlook plug-in, signed in with an account that has delegated scheduling permissions within Zoom to each of the Zoom Room "users", and selecting the name of the room from the "Schedule for" dropdown in the settings of the plug-in to create the meeting, then adding the Resource Room to the attendees or location so that the meeting shows up on the calendar for that room.

 

This is currently the only way we have found to consistently get the "Start" option on the meeting room's controllers rather than "Join", so the meeting utilizes the Zoom Room license for the meeting rather than the account used to schedule the meeting's license. This allows us to avoid concurrent meetings on the same license.

 

Is there a better way to set this up so that meetings held "in the Zoom Room" always use the Zoom Room's license, regardless of if it's delegated or not? 


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