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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

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What are Zoom Mail and Calendar?

The Zoom Mail and Calendar Clients allow you to view and manage your emails, as well as schedule and manage your calendar events, directly from the Zoom desktop client, further centralizing all your meeting, phone, chat, whiteboard, email, and calendar needs in one application. If you're still looking for support, browse our Zoom Mail and Calendar support articles or start a new discussion below!

Recent Activity

Outlook Calendar Integration not working

Hi Everyone, One of my Client is having an issue while moving the Zoom meeting in the Outlook Classic Calendar. After she moves the meeting and sends the update, the meeting update moves for 5 sec and come backs again as unchanged. Any help is greatl... Show more

Hi Everyone, 

One of my Client is having an issue while moving the Zoom meeting in the Outlook Classic Calendar. After she moves the meeting and sends the update, the meeting update moves for 5 sec and come backs again as unchanged. Any help is greatly appreciated.

PS: She is moving the Calendar of her boss from her Outlook.

Thanks


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Updating Zoom Meeting information by a delegate does not update on synced Outlook calendar

We have a secretary who is a delegate for a managing partner. When she creates a Zoom meeting for him, and then goes back into the appt. to update it - adding add'l participants, changing the date, etc., the updated information/participant disappears... Show more

We have a secretary who is a delegate for a managing partner. When she creates a Zoom meeting for him, and then goes back into the appt. to update it - adding add'l participants, changing the date, etc., the updated information/participant disappears shortly thereafter!  The added participants are never invited, and the updated information is never updated. Has anyone else experienced this? Any fixes for this? We have an open ticket with Zoom tier 2.  Thanks!  

 


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Trying to sync O365 calendar with Zoom. Not allowed to sign in to O365 via Zoom?... Wha?!?

Hi ZoomersI am using a MacBook and Safari browsers to do all the following steps (using browser, not apps)As in Subject line, I am trying to sync my Outlook calendar to Zoom.I follow the steps correctly. At one point in the process I am asked to sign... Show more

Hi Zoomers

I am using a MacBook and Safari browsers to do all the following steps (using browser, not apps)

As in Subject line, I am trying to sync my Outlook calendar to Zoom.

I follow the steps correctly.  

At one point in the process I am asked to sign in to my Microsoft account.

(I have my Microsoft365 account opened in the neighbouring tab.  I know how to log in to O365...)

I get an error message that states:

             "(domain name).com isn't in our system. Make sure you typed it correctly."
(Again, I am logged into O365 in a different browser tab.  There is an account under my domain and I can log into it without problems - it is currently opened in the other browser tab!!)

 

Any ideas why attempting login to O365 when instructed by Zoom to do so will not work?   Even though I can login to O365 when independent of the Zoom instructions about syncing Zoom to Outlook calendar?...

Thanks in advance for explanations / suggestions.

Lesab


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reply-icon Latest Reply - 

Change from iCal to Outlook calendar

Hello. I'll start first by saying I'm not good with technology, and even worse with technology troubleshooting. I'm recovering from a brain injury so things that may seem straightforward and easy to understand for you, may not be to me. I would appre... Show more

Hello. I'll start first by saying I'm not good with technology, and even worse with technology troubleshooting. I'm recovering from a brain injury so things that may seem straightforward and easy to understand for you, may not be to me. I would appreciate patience in responses - thank you in advance.

 

I recently set up my Zoom account and it is syncing with my iCal; however, I want to switch this to work with my Outlook calendar. I need help figuring out how to do that.

 


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reply-icon Latest Reply - 

Zoom goes to wrong calendar

My account in Zoom uses URL jeffvillwock.com. My former business was Rittenhouse.com. I'm trying to move everything from Rittenhouse to JeffVillwock. This morning I signed up for a Zoom call. When I added it to my calendar (Office 365), it went to th... Show more

My account in Zoom uses URL jeffvillwock.com.  My former business was Rittenhouse.com.  I'm trying to move everything from Rittenhouse to JeffVillwock.  This morning I signed up for a Zoom call.  When I added it to my calendar (Office 365), it went to the Rittenhouse calendar instead of the JeffVillwock calendar.   I signed up for the Zoom call using the JeffVillwock email.

 

When I schedule a Zoom call it correctly puts it on the JeffVillwock calendar.  

 

How can I get all Zoom calls to automatically go to the correct calendar?


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Error adding zoom meeting to outlook 365 calendar event in Chrome --- Recycles zoom login page

When I add an event in outlook 365, I click the Zoom (add meeting) from the ribbon on the top of the event. This opens a small window to login to zoom. I enter username and password and when I click "Sign in" it simply reopens that zoom login page. I... Show more

When I add an event in outlook 365, I click the Zoom (add meeting) from the ribbon on the top of the event.  This opens a small window to login to zoom.   I enter username and password and when I click "Sign in" it simply reopens that zoom login page.    I CAN add a meeting in Edge, but not in Chrome.   I have cleared cache and zoom cache.   Please advise.  Thank you!


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How do I disconnect my outlook calendar from zoom??

Recently, everything I put in my Outlook Calendar shows up in Zoom as a meeting and even changes my online status to "in a calendar event". This are random tasks or reminders I put I my calendar... not zoom meetings.I have no idea how this got turned... Show more

Recently,  everything I put in my Outlook Calendar shows up in Zoom as a meeting and even changes my online status to "in a calendar event".  This are random tasks or reminders I put I my calendar... not zoom meetings.

I have no idea how this got turned on, and can't find a solution to turn it off!  I just have a basic free account, and have not added the upgrade to Calendar/mail integration.   I use the zoom app to chat with my team and book zoom meetings.  I do not want zoom to read my outlook calendar. 

When I logged onto the support page, all these "notifications" popped up that seem to be related maybe? (can't attached the screenshot, so typing out below)

"Adding Role sn_esm_user to ***********"
"Adding Role Task_activity_reader to ***********""

"Adding Role sn_apptmnt_booking_appointment_booking_user to ***********"

"Primary email device created for MyFirstname Lastname" 


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Can I change calendar settings so that I am only notified of online events?

I am working on a Windows computer, using the Zoom app version 6.2.0. Outlook is connected to my Zoom account. In my settings, I have notifications turned on "At time of event", as I like when a Zoom "Join" option pops up at the time of a meeting so ... Show more

I am working on a Windows computer, using the Zoom app version 6.2.0. Outlook is connected to my Zoom account. In my settings, I have notifications turned on "At time of event", as I like when a Zoom "Join" option pops up at the time of a meeting so I don't have to go searching for it. But now I get pop-up notifications for all items on my Zoom calendar, even if I select "Don't remind me" in my Outlook calendar event upon creation. I don't see an option for "Don't remind me" in the Zoom event. 

 

Can I change my Zoom settings so I am only getting notifications for certain events in my Zoom calendar? (Specifically, I would only like notifications for online events.)


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Outgoing Zoom Mail Encryption Issues

I have used Zoom mail for more than a year and never had issues. I got a new computer and all of my outgoing email is encrypted and I don't know how to resolve the issue. I have the app on my phone and tablet and it is not an issue. It only appears o... Show more

I have used Zoom mail for more than a year and never had issues.  I got a new computer and all of my outgoing email is encrypted and I don't know how to resolve the issue.  I have the app on my phone and tablet and it is not an issue.  It only appears on my new device.  Does anyone have an answer/solution?  


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how to synchronise Zoom calender with Mac calender ?

Where can I get the information to integrate the zoom Calnden and the zoom mail in my Mac calender and Mac Mail? 
They ask me for the server details of the incoming emails and the outgoing emails.......