Zoom Mail and Calendar
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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What are Zoom Mail and Calendar?

The Zoom Mail and Calendar Clients allow you to view and manage your emails, as well as schedule and manage your calendar events, directly from the Zoom desktop client, further centralizing all your meeting, phone, chat, whiteboard, email, and calendar needs in one application. If you're still looking for support, browse our Zoom Mail and Calendar support articles or start a new discussion below!

Recent Activity

Not receiving meeting invitations, but host sees me as attending

I'm currently in the job search process and have encountered this problem three separate times now.1) The recruiter/hiring manager sends me a regular email saying they scheduled our meeting via Zoom.2) I do not receive an invitation via email from Zo... Show more

I'm currently in the job search process and have encountered this problem three separate times now.

1) The recruiter/hiring manager sends me a regular email saying they scheduled our meeting via Zoom.

2) I do not receive an invitation via email from Zoom, nor does the meeting appear on my Zoom schedule on the desktop app/web app or Google Calendar. An invite email is not in my Spam/Junk folder.

3) I email the recruiter/hiring manager asking them to resend the invitation or meeting link, but they assure me I was sent the invitation and they can see me as "accepted" on their end.

4) I have to ask them to send the meeting details via email anyway, which makes me look entirely unprofessional.

 

Is this a known issue? How can I ensure my email is whitelisted by Zoom? I did the "test email" function with the chat bot, which are delivered, but I don't get any other Zoom emails.


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Default setting Zoom so that scheduled meetings are saved on Apple Calendar

Is it me alone? Am I just too clumsy? Does Zoom want to get rid of Apple product user customers? What is described below took / is taking place on the Zoom Desktop App. FORMER SCHEDULING METHODUntil a few days ago, after setting the date and time of ... Show more

Is it me alone? Am I just too clumsy? Does Zoom want to get rid of Apple product user customers?

 

What is described below took / is taking  place on the Zoom Desktop App.

 

FORMER SCHEDULING METHOD

Until a few days ago, after setting the date and time of a new meeting and clicking Save in the "New event" pop up window, a new window would automatically pop up to insert this meeting in my Apple Calendar. 

 

NEW SCHEDULING METHOD

Now, to reach the same result (i.e. to have a window popping up to insert the new meeting in my Apple Calendar), I need to:

 

1. Scroll the "New event" pop up window down to its bottom

2. Click Export

3. Click Use an external calendar

 

Does anyone know how I can set up my Zoom account to avoid these 3 additional steps? Thank you!

 

FYI I have been searching the Zoom settings (how is it possible to make it so complicated! You find 1,000 of completely useless set ups, but not a basic one like the one describe above) and the Zoom knowledge centre. Nothing. I even chatted with Zoom Bot. A nightmare.


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Question about the send button

I want help finding out about the send button which is gone on the email.

I cant connect with my clients. What is going on?

ZMail Encryption

Am I alone in misunderstanding the design of Zoom Mail? I just added on a small environment to test and evaluate. The FIRST thing I discover when sending an email to my gmail account, is that the message arrives into my gmail recipient as a "Zoom Mai... Show more

Am I alone in misunderstanding the design of Zoom Mail?  I just added on a small environment to test and evaluate.  The FIRST thing I discover when sending an email to my gmail account, is that the message arrives into my gmail recipient as a "Zoom Mail Notification"!!  I view that Notification and then find that I have to click a button in that email which then directs me to a webview of the original email.  Is it me or this crazy??!!!!!!  I have to be missing something because there cannot possibly be a billion dollar company with pretty good technology....that forgot how email works.

 

How do recipients reply to Zoom emails??  Reply to the Notification??  Every email from Zoom has the same subject...."Zoom Email Notification".  You wouldn't even know which email you're replying to.

 

Look, I get it that there are use-cases where one wants to send an encrypted email....and anybody on an enterprise email platform has that intrinsic ability through the host email platform or an add-on mail filter product.  So yes, there are times when we WANT this 'secure envelope' behavior and most people understand what to do when they receive one of those.  But I'm dumbfounded that Zoom would do this.

 

Am I missing something??!!! (AIMS??!!!)


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Resolved! THIS UPDATEIS HORRIBLE!

ISSUES AREN'T JUST ONE THING MY PERSONAL MEETING DISAPPEARED.ALL BUTTONS AND LAYOUTS HAVE CHANGED. IF I EDIT A MEETING THAT IS REOCCURRING IT DISAPPEARS FROM MY MY MEETINGS! PLUS IT CHANGES THE DATE AND TIME TO WHEN YOU ARE EDITING. VS LETTING ME EDI... Show more

ISSUES AREN'T JUST ONE THING

 

MY PERSONAL MEETING DISAPPEARED.

ALL BUTTONS AND LAYOUTS HAVE CHANGED. 

IF I EDIT A MEETING THAT IS REOCCURRING IT DISAPPEARS FROM MY MY MEETINGS! PLUS IT CHANGES THE DATE AND TIME TO WHEN YOU ARE EDITING.  VS LETTING ME EDIT WHAT I WANT

MEETINGS NO LONGER LINK TO MY CALENDAR.

 

HOW DO I UNDO ZOOM WORK PLACE. IT'S HORRIBLE. NOT USER FRIENDLY. NOT HELPFUL


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Acquity Calendar Integration

Hello,I have Acquity calendar on my Squarespace site so clients can schedule Zoom meetings. Since the last update, people have not been able to access their meeting. This has happened on my old iMac running Monterey and my fancy new iMac running Sequ... Show more

Hello,

I have Acquity calendar on my Squarespace site so clients can schedule Zoom meetings. Since the last update, people have not been able to access their meeting. This has happened on my old iMac running Monterey and my fancy new iMac running Sequoia. What's going wrong?


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Missing the Zoom-logo in my e-mail

When I schedule a meeting via my Zoom desktop app, an email is automatically created in my outlook and I send it off. Previously, the email had a nice Zoom logo and layout, but since October the email has only had boring text and a link to the meetin... Show more

When I schedule a meeting via my Zoom desktop app, an email is automatically created in my outlook and I send it off. Previously, the email had a nice Zoom logo and layout, but since October the email has only had boring text and a link to the meeting. How do I get the Zoom logo and layout back in the email?
I'm not interested in customising the email with my own logo.


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Zoom invite is adding 'Please download and import the following iCalendar (.ics)'

Hi I just created a new recurring meeting using the windows zoom app. Normally I send an email to the person who is joining the meeting to confirm the details. The meeting are all synced to my google calendar. I usually copy the invite by clicking th... Show more

Hi

 

I just created a new recurring meeting using the windows zoom app. Normally I send an email to the person who is joining the meeting to confirm the details. The meeting are all synced to my google calendar. I usually copy the invite by clicking the 3 dots on the zoom app homepage next to the meeting and selecting copy invite, then paste this into the email to be sent.

 

However zoom is now adding loads of lines of unnecessary  text to the invite like this - 

 

Please download and import the following iCalendar (.ics) files to your calendar system.

Weekly: https://us06web.zoom.us/meeting/tZ0ud-yupzIrHNOezihhCuDOXaO2B15c9hho/ics?icsToken=DMWHPf7QzJE2r5yFewAALAAAAJU  ...... ( + more deleted for security)

 

How do I stop Zoom adding this unwanted text into my invitation??

 

Any help would be greatly appreciated

 

🙂

 


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Zoom is Unavailable and can't process your email at this time

Getting this error (title) every time my client tries to schedule a meeting via Outlook. Anyone encounter this error before and know how to fix?

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Zoom Outlook calendar

I’ve been using Zoom for four years, primarily scheduling and hosting my meetings on my PC via Chrome. However, over the past few months, I started experiencing issues where my meetings would freeze. Attendees couldn’t hear or see me, though I could ... Show more

I’ve been using Zoom for four years, primarily scheduling and hosting my meetings on my PC via Chrome. However, over the past few months, I started experiencing issues where my meetings would freeze. Attendees couldn’t hear or see me, though I could still hear them. I reached out to Zoom support, and they recommended downloading the Zoom app for my PC and using it for meetings.

 

After installing the app, I noticed my calendar is now linked to my Gmail account, which I don’t use. Previously, when I used the web client, it was synced with my Outlook calendar. I’m trying to find a way to connect the Zoom app with my Outlook calendar instead of my Google calendar.


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