Zoom Mail and Calendar
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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

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What are Zoom Mail and Calendar?

The Zoom Mail and Calendar Clients allow you to view and manage your emails, as well as schedule and manage your calendar events, directly from the Zoom desktop client, further centralizing all your meeting, phone, chat, whiteboard, email, and calendar needs in one application. If you're still looking for support, browse our Zoom Mail and Calendar support articles or start a new discussion below!

Recent Activity

Resolved! Creating an .ics or invite to add to calendar

Hi, Struggling to find an option that lets me email people with a scheduled zoom link, allowing them to add an .ics or add to calendar link. The pages and instructions I've followed don't seem to give current advice.Such as: Enabling webinar email IC... Show more

Hi,

 

Struggling to find an option that lets me email people with a scheduled zoom link, allowing them to add an .ics or add to calendar link.

 

The pages and instructions I've followed don't seem to give current advice.

Such as: Enabling webinar email ICS calendar attachments (zoom.com)

But there is no .ics option in any of my settings...

 

Looking at previous options that suggest scheduling it as a recurring event hasn't proved successful for me either.

Any help appreciated, thanks.


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Why is Zoom using Outlook to notify attendees of a meeting?

Super frustrating problem: When I am scheduling a Zoom meeting, I am adding the email addresses of my attendees in the Attendees box. But then, when I create Zoom opens up Outlook, and requires me to invite the invitees again. It then sends the invit... Show more

Super frustrating problem: When I am scheduling a Zoom meeting, I am adding the email addresses of my attendees in the Attendees box. But then, when I create Zoom opens up Outlook, and requires me to invite the invitees again. It then sends the invite from my the calender tied to the Exchange 365 account I have. 

 

But that is my work account. My Zoom account has nothing to do with my work email account. And I don't want invites coming from my work account. The calendar integration I have selected is a Google Account, not a Microsoft account. (see it here). Yet every time, no matter what I do, it sends invites by opening outlook and demanding I again enter the addresses. 

 

I suspect this might be due to a recent update (see it here). But I can't find any place to change what's described there. 

Help? I'm working on a Mac. You can see a screen recording of the problem here


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Delegated Scheduling using Zoom for Google Workspace not working for some users

EDIT: Zoom Support has confirmed Engineering has identified the root cause of this issue and is working on a fix. No ETA to the patch, but I'll update this thread once it's confirmed resolved. Original Post: I'm onboarding a new EA, and probably the ... Show more

EDIT: Zoom Support has confirmed Engineering has identified the root cause of this issue and is working on a fix. No ETA to the patch, but I'll update this thread once it's confirmed resolved.

 

Original Post:

 

I'm onboarding a new EA, and probably the most critical piece of their setup isn't functioning.

 

When trying to schedule for someone, they receive the error:

 

""Schedule For" is not available because Shared Access Permissions is not enabled. Click here to visit Zoom Marketplace and enable "Allow this app to use my shared access permissions" for the Google Workspace app from the Shared Access Permissions column."

 

What I've done so far:

 

Spent two hours on a call with the user testing literally everything. I set up my own user as having scheduling privileges for the first time, the exact same way we did hers. Mine worked, hers didn't. I tried it with a new Google Workspace user. It didn't work for the new Google Workspace user. All testing was done on fresh browser sessions (new Chrome profiles).

 

I have tried toggling anything that could be toggled; authorizations are 100% correct, and I've tried re-doing them. Signing out and back into everything.

 

The only difference between "works" and "doesn't work" appears to be the age of the Google Workspace accounts in question; I can get it to work on older accounts, but if I create an account right now then Zoom doesn't recognize the Shared Access Permissions as being authorized.

 

I'm out of ideas 😞 please help


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Zoom and Gmail Automatically adding me to Events

Hi, I work as an assistant and schedule lots of zoom meetings for my boss. I've noticed since the update (we have Version: 5.16.10 (25689)), that every time I schedule a meeting and add it to my boss's calendar and invite the other attendees, once I ... Show more

Hi,

 

I work as an assistant and schedule lots of zoom meetings for my boss. I've noticed since the update (we have Version: 5.16.10 (25689)), that every time I schedule a meeting and add it to my boss's calendar and invite the other attendees, once I save the event MY gmail is automatically added as an attendee. So then if I'm not in the meeting I have to go back in and delete myself. Is there any way to turn this off? 


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Connection to a Google Calendar led to deleting meetings in Zoom account

I had a situation (n=3) where the scheduled meetings in Zoom disappeared from account. When folks went to login, meeting link was no longer valid. ZOom support says it is connected to my Google calendar and if I delete from Google calendar, it will d... Show more

I had a situation (n=3) where the scheduled meetings in Zoom disappeared from account.  When folks went to login, meeting link was no longer valid.

 

ZOom support says it is connected to my Google calendar and if I delete from Google calendar, it will delete from account.  Never wanted any connection to my Google calendar anyway...I don't use Google calendar for work.

 

Any suggestions to disconnect all communication between Zoom and Google?  


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Error when trying to login with gmail

Whenever I try to login with gmail on the zoom app it takes me to the sign in tab. But, if I select my account, it redirects me to a page which states "Sorry, something went wrong there. Try again." IF I click next (which is at the bottom of the scre... Show more

Whenever I try to login with gmail on the zoom app it takes me to the sign in tab. But, if I select my account, it redirects me to a page which states "Sorry, something went wrong there. Try again." IF I click next (which is at the bottom of the screen) it brings me to another page which says:

 

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

 

I cannot access my zoom meetings unless I am signed in with gmail. Please get back to me when possible...

 

Thank you, Vahan


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Is there a way to integrate Zoom to iOS calendar / Mail app when using private domain e-mail?

HiI have two e-mails, which are quite common in my country yet not gmail or outlook etc. I use Apple Mail and calendar. It seems like there is no way to make the integration unless some one uses Outlook, Gmail or Exchange, which is quite disappointin... Show more

Hi

I have two e-mails, which are quite common in my country yet not gmail or outlook etc. I use Apple Mail and calendar. It seems like there is no way to make the integration unless some one uses Outlook, Gmail or Exchange, which is quite disappointing from Zoom.


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Not receiving meeting invitations, but host sees me as attending

I'm currently in the job search process and have encountered this problem three separate times now.1) The recruiter/hiring manager sends me a regular email saying they scheduled our meeting via Zoom.2) I do not receive an invitation via email from Zo... Show more

I'm currently in the job search process and have encountered this problem three separate times now.

1) The recruiter/hiring manager sends me a regular email saying they scheduled our meeting via Zoom.

2) I do not receive an invitation via email from Zoom, nor does the meeting appear on my Zoom schedule on the desktop app/web app or Google Calendar. An invite email is not in my Spam/Junk folder.

3) I email the recruiter/hiring manager asking them to resend the invitation or meeting link, but they assure me I was sent the invitation and they can see me as "accepted" on their end.

4) I have to ask them to send the meeting details via email anyway, which makes me look entirely unprofessional.

 

Is this a known issue? How can I ensure my email is whitelisted by Zoom? I did the "test email" function with the chat bot, which are delivered, but I don't get any other Zoom emails.


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Default setting Zoom so that scheduled meetings are saved on Apple Calendar

Is it me alone? Am I just too clumsy? Does Zoom want to get rid of Apple product user customers? What is described below took / is taking place on the Zoom Desktop App. FORMER SCHEDULING METHODUntil a few days ago, after setting the date and time of ... Show more

Is it me alone? Am I just too clumsy? Does Zoom want to get rid of Apple product user customers?

 

What is described below took / is taking  place on the Zoom Desktop App.

 

FORMER SCHEDULING METHOD

Until a few days ago, after setting the date and time of a new meeting and clicking Save in the "New event" pop up window, a new window would automatically pop up to insert this meeting in my Apple Calendar. 

 

NEW SCHEDULING METHOD

Now, to reach the same result (i.e. to have a window popping up to insert the new meeting in my Apple Calendar), I need to:

 

1. Scroll the "New event" pop up window down to its bottom

2. Click Export

3. Click Use an external calendar

 

Does anyone know how I can set up my Zoom account to avoid these 3 additional steps? Thank you!

 

FYI I have been searching the Zoom settings (how is it possible to make it so complicated! You find 1,000 of completely useless set ups, but not a basic one like the one describe above) and the Zoom knowledge centre. Nothing. I even chatted with Zoom Bot. A nightmare.


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Trouble integrating zoom with Go high level

I am trying to add zoom inside Go High Level, but when I do so an error message comes up from this link: https://api.leadconnectorhq.com/zoom/finish_oauth?code=3bQPy9oL19GZF7tdAaVR5KDhKuW2wSGmg&state=DDybyFCZNRUMJefQPS86%2CFye4UczlK9F62GMVnaFv And sa... Show more

I am trying to add zoom inside Go High Level, but when I do so an error message comes up from this link:

 

https://api.leadconnectorhq.com/zoom/finish_oauth?code=3bQPy9oL19GZF7tdAaVR5KDhKuW2wSGmg&state=DDybyFCZNRUMJefQPS86%2CFye4UczlK9F62GMVnaFv

 

And says:

 

Zoom account exists!

This Zoom account is already integrated by Howard Whiteson in True Self Sales.
Please remove that integration to continue.
 
Where do i find that integration? Is it inside zoom or inside GHL? I have deleted the integrations in my profile. and changed my calendar integration to google - but I'm really confused by this.
 
Any help much appreciated
Howard

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