Zoom Mail and Calendar
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What are Zoom Mail and Calendar?

The Zoom Mail and Calendar Clients allow you to view and manage your emails, as well as schedule and manage your calendar events, directly from the Zoom desktop client, further centralizing all your meeting, phone, chat, whiteboard, email, and calendar needs in one application. If you're still looking for support, browse our Zoom Mail and Calendar support articles or start a new discussion below!

Recent Activity

Outlook Calendar

Zoom is no longer synching up with my Outlook account.  I used to be able to add the meeting to my calendar by clicking the button.   Now I have to download the file and when I open it I get an error message.  

 

Is anyone else having this issue?   

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Error code 500 internal server error

Every time I try to add a meeting in Outlook, It acts like it's trying to add a Zoom meeting and then returns "500 Internal Server Error." I've tried removing the plug-in for Zoom and adding it back and no luck. Please help! 

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Windows Security Connecting to zoom.us

hi may i seek assistance, i have a zoom pro and newly build computer however there is an issue of Windows Security pop up saying "Connecting to zoom.us" then ask me to enter username and password it pops up randomly thru the day and needs to enter my... Show more

hi may i seek assistance, i have a zoom pro and newly build computer however there is an issue of Windows Security pop up saying "Connecting to zoom.us" then ask me to enter username and password it pops up randomly thru the day and needs to enter my credentials 3 time in order for it to go away

 

is there a solution for this to stop it from popping out?

already did reinstall zoom to latest  version
clear credential manager


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calendar invites for Apple users

Hi there, I host a recurring monthly meeting. I typically batch the schedule out several weeks at a time and send out the message to all of the attendees. One attendee has had difficulty with getting the meeting added to their calendar so that the co... Show more

Hi there, I host a recurring monthly meeting. I typically batch the schedule out several weeks at a time and send out the message to all of the attendees. One attendee has had difficulty with getting the meeting added to their calendar so that the correct link shows up every time. If I'm understanding them correctly, what is happening is that the event is in their calendar but with the same link every time. I'm unsure of the exact steps that the person is using to add the event to their calendar and how much of it may be user error and how much may be a tech issue. They use Apple and the invite goes out using Google Calendar, which I'm now learning could be a big part of the problem. Does anyone know of a solution? TIA


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email notifications not going out

I can schedule meetings and add invitees. after hitting send, the meeting shows up on upcoming meetings listed in Zoom. Email notifications do not get set out, I checked settings and don't see anything associated with this in settings. All of this is... Show more

I can schedule meetings and add invitees. after hitting send, the meeting shows up on upcoming meetings listed in Zoom. Email notifications do not get set out, I checked settings and don't see anything associated with this in settings. 

All of this is on windows laptop

fyi... this used to work until I started using a macbook this week and downloaded zoom. 

 

now neither computer sends out notifications

any suggestions are welcome!


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Unwanted zoom messages about calendar events

I have connected my google calendar with zoom. Now I always get notifications from zoom about events and tasks that are not zoom-meetings. This is really annoying because I'm using a productivity tool that manages tasks dynamically. I constantly rece... Show more

I have connected my google calendar with zoom. Now I always get notifications from zoom about events and tasks that are not zoom-meetings. This is really annoying because I'm using a productivity tool that manages tasks dynamically. I constantly receive unnecessary and unwanted notifications from zoom about my tasks.
How can I disable this or limit it so that I am only informed about zoom meetings?
Thanks. 


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Remove email app in zoom and notification

Anyone knows how to remove the email app in zoom and its desktop notifications ?

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Apple Calendar

Hi, I need to integrate zoom appointments onto my apple calendar. I do not use google products.

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Zoom calendar display on Logitech TAP with Rally Bar (No NUC)

We are installing our first Logitech Tap / Rally Bar Zoom room. We have integrated Office 365 calendar following the instructions. We have everything working and can schedule the room in 365 Outlook. However, while the meeting shows up on the Tap it ... Show more

We are installing our first Logitech Tap / Rally Bar Zoom room. We have integrated Office 365 calendar following the instructions. We have everything working and can schedule the room in 365 Outlook. However, while the meeting shows up on the Tap it only shows the time and meeting info not the day's full calendar (showing open / booked time for that day. We tried scheduling more than 1 meeting on the same day but the result is the same. I can see each meeting but no times in-between or before / after. Any ideas? We CAN see the meetings on the "Room Calendar" in the shared room calendar on our desktops. Just not on the Tap. Running latest version of Zoom 5.16.5.

Side note: We are running Mac Books with Windows Parallels for Office 365

 


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Delegated Scheduling using Zoom for Google Workspace not working for some users

EDIT: Zoom Support has confirmed Engineering has identified the root cause of this issue and is working on a fix. No ETA to the patch, but I'll update this thread once it's confirmed resolved. Original Post: I'm onboarding a new EA, and probably the ... Show more

EDIT: Zoom Support has confirmed Engineering has identified the root cause of this issue and is working on a fix. No ETA to the patch, but I'll update this thread once it's confirmed resolved.

 

Original Post:

 

I'm onboarding a new EA, and probably the most critical piece of their setup isn't functioning.

 

When trying to schedule for someone, they receive the error:

 

""Schedule For" is not available because Shared Access Permissions is not enabled. Click here to visit Zoom Marketplace and enable "Allow this app to use my shared access permissions" for the Google Workspace app from the Shared Access Permissions column."

 

What I've done so far:

 

Spent two hours on a call with the user testing literally everything. I set up my own user as having scheduling privileges for the first time, the exact same way we did hers. Mine worked, hers didn't. I tried it with a new Google Workspace user. It didn't work for the new Google Workspace user. All testing was done on fresh browser sessions (new Chrome profiles).

 

I have tried toggling anything that could be toggled; authorizations are 100% correct, and I've tried re-doing them. Signing out and back into everything.

 

The only difference between "works" and "doesn't work" appears to be the age of the Google Workspace accounts in question; I can get it to work on older accounts, but if I create an account right now then Zoom doesn't recognize the Shared Access Permissions as being authorized.

 

I'm out of ideas 😞 please help


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