Zoom Events and Webinars
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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Removing the Zoom logo/branding

How can you remove the zoom logo/branding when broadcasting a webinar live on Facebook/YouTube? We have opted in and paid for Zoom Sessions, which allows us to brand out our meetings/webinars, however, when we broadcasted our latest webinar to Facebo... Show more

How can you remove the zoom logo/branding when broadcasting a webinar live on Facebook/YouTube?  We have opted in and paid for Zoom Sessions, which allows us to brand out our meetings/webinars, however, when we broadcasted our latest webinar to Facebook, the zoom logo was branded on it.


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Mute all registrants to a Zoom Session and NEW to Zoom Sessions -

Hi all!  

 

We are new to Sessions and just found out we have NO chat support. So...can someone let me know how to MUTE all registrants when they enter the Zoom Session/webinar? OR is this done automatically?  

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Zoom Webinars for 500

I bought Zoom Webinars for 500 participants. If I start a conference, will I have up to 500 people at the conference? The second question is what can they do in the conference?

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Webinar API always return 429 error

When our web app calls Webinar API, https://api.zoom.us/v2/webinars/ to register attendees, always return 429 error, too many requests. We have Zoom pro plan. So for light APIs, we should be fine if our requests is less than 30requests/second. Our mu... Show more

When our web app calls Webinar API, https://api.zoom.us/v2/webinars/ to register attendees, always return 429 error, too many requests. We have Zoom pro plan. So for light APIs, we should be fine if our requests is less than 30requests/second. Our multiple zoom meeting accounts and one webinar account have the same account owner and use the same account number. Will this setting effect the request limit? Does each account have their own request limit? Where can I check those information? Can anyone help? Thanks.


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How to have two occurences of a webinar which is already scheduled and have registrants.

Hi All!

 

We have a webinar scheduled for 4th April and we have 60 registrants for it already. Now we are thinking of casting it twice at two different times but we don't want our registrants to register for it again. How can we do it?

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Updating Webinar Capacity

Hello - We have a webinar scheduled in the next few weeks. We've received more interest than originally anticipated when creating the event. Is it possible to upgrade our account and also increase the number of attendees possible in a webinar that is... Show more

Hello - We have a webinar scheduled in the next few weeks. We've received more interest than originally anticipated when creating the event. Is it possible to upgrade our account and also increase the number of attendees possible in a webinar that is already scheduled and for which people have already registered? I don't want to change the link for those who already have it in their calendar. 


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Why would someone complain about this?

I don't have any information about the type of device, alas. But I am very curious about what the registrant described below could have been doing. We had a webinar set up with registration that sends the confirmation and reminder emails. In those em... Show more

I don't have any information about the type of device, alas. But I am very curious about what the registrant described below could have been doing. We had a webinar set up with registration that sends the confirmation and reminder emails. In those emails we instruct the registrant to click/tap the big, blue "Join Webinar" button to attend the webinar.

 

The person who was signed up complained:

"The code didn’t work for [the webinar]. It was in a loop sending me to register. I was already registered that’s how I got the code I hope you get the problem fixed before [the next webinar]."

 

What could this person have possibly have been doing? I guess I need even more instructions for people who need additional help.


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Webinar Q&A access after webinar subscription ends

I am a Zoom one pro subscriber. I recently had a webinar subscription for a month but that ended after my webinar was complete. I am still a pro subscriber. I need the Q&A from the webinar. However, it seems like I cannot access it now that my webina... Show more

I am a Zoom one pro subscriber. I recently had a webinar subscription for a month but that ended after my webinar was complete. I am still a pro subscriber. I need the Q&A from the webinar. However, it seems like I cannot access it now that my webinar subscription has ended. Is there anything I can do (I don't need the webinar subscription again for the moment). There are people waiting on answers which could not be addressed in the timeframe of the webinar. Any help appreciated - thanks!


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Adding zoom links to Eventbrite recurring events

 Are there any recommended ways of adding a zoom link to a recurring Eventbrite event where I have already created the tickets, apart from manually one by one. Thanks
 

Boston

I am a Spanish language interpreter. I interpret zoom meetings/webinars through a headset. I raise and lower volume on my headset or through the computer keyboard as needed. I don’t use zoom volume settings. Recently I zoom interpreted a live event i... Show more

I am a Spanish language interpreter. I interpret zoom meetings/webinars through a headset. I raise and lower volume on my headset or through the computer keyboard as needed. I don’t use zoom volume settings. Recently I zoom interpreted a live event in another city, which had a sound technician on-site. The sound was inaudible. The technician made adjustments which resulted in the sound being incredibly loud and impossible to turn down on my end. I could turn down in headset or on keyboard straight past the point (and icon) of silencing, and it remained loud as ever. Any thoughts or explanations ? Thank you 


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