I have clients in other countries (Phillipines, Canada, Australia) and they seem to be having issues this week with them being unable to get on. I went into my settings and the countries are not blocked but, they are getting an error message. Can you help me. Attached is pic of the message one nurse gets: Unable to Join Meeting error code 1142

Hello,

I have a MacBook Pro 

I a planning to use Zoom to record a webinar with live participants that they can purchase afterwards so I want to make sure I have a good quality recording. 

I have a Rebel Cannon external camera

Will I need any special app to make sure that the quality is good? 

Also, my classes are up to 3 hours long, so I'm not sure how to make sure that I will have enough space for that downloaded recording. Do I need to purchase the $40 a month extra storage Zoom cloud option for this (which is a lot for me)?  Or is there a workaround? I need to just have a copy of the class, save it my external hard drive after and then I can delete it from the Zoom cloud. I have 25 G left on my laptop. 

I've created a disclaimer for my OnZOOM classes, but I had to create it in the ZOOM admin settings. The disclaimer is showing up for all my meetings, not just OnZOOM. Is there a way to include a disclaimer specific to OnZOOM only? Or do I need to create a 2nd admin account just for my OnZOOM paid classes? Is that a possibility? 

Hello everyone!

I'm hosting a webinar next week.

I'll invite 2 entrepreneurs to pitch their startup to my investor base.

My issue: I need these entrepreneurs to be unable to view attendee list (meaning: my investors) while being fully able to pitch (video+voice+share screen).

I haven't found a way to make a panelist unable to view attendee list. I also haven't seen a way to make an attendee able to share video/screen, only voice.

What should I do? Thanks

Hello,

A client wants to run a webinar for approx 500+ guests that will essentially be pre-recorded with professional camera setup as a live webinar (the week or so before the live webinar). The webinar will be edited with video content and slides and then played back as live (presumably using a capture card and playback device with ethernet connection). 

Has anyone done this successfully before, and had smooth playback with the illusion of it being 'live'.

I am trying to set up to collect email and mailing addresses for my webinar.  I thought the system automatically collected mailing addresses.  How can I do this? It is urgent to get done in the next day or so.  My webinar is next week and I have to mail out kits to the attendees for this as well.  HELP please!

When speakers or attendees try to launch the in progress zoom event, the blue "Launch Zoom" button is not working. When the  "Launch Zoom" button is clicked, a blank white screen pops up. The only way to join the event is by clicking "Skip and Join In-Progress Session" in small letters under the button.  Is this a fault in one of our settings? 

When I screen share during a webinar, my presentation looks perfectly fine. But in the recorded version the gallery view (of the participants) covers part of the presentation (see the pic). How do I fix this? Thanks!!!

P.S. I record on my computer and as a speaker I need to see the participants while I screen share.