Hi,

I am a Zoom admin for my org and i'm looking for some guidance/best practices around managing account level apps. We've seen more app requests from users that only allows a Zoom admin to install the app and a lot of them needs the installer to have access to the 3rd party app host to finish the configuration.

We don't want to give users zoom admin rights or custom admin roles to be able to install those apps, it's not secure and the solution is not scalable as the request volume increases but at the same time, we as admins don't want to be the ones to install them because we don't have access to the 3rd party system to configure and establish the connection.

What's the recommended way of managing these apps?

Thanks!

For 2 months, I have been running a Pipedream worfklow which triggers on a Zoom "Meeting End" Webhook. The Pipedream trigger sends back an immediate 200 response and then has a code step to Hash Validate per Zoom's documentation. This structure has been working for the last 2 months. Randomly, on 11/30/23 at 9:05 AM, I received a notification from Zoom detailing that my URL Endpoint Validation to Pipedream has failed. From that point on, I have not been able to verify the Pipedream Trigger URL in Zoom's Interface. My confusion comes from the fact that this worked for months and then in an instant it has started failing completely.

I am wondering if anyone else has experienced this issue in the past week or so. There had to be some sort of change on the Zoom side to have this issue appear so spontaneously.

Hi there! I'm developing AI Wardrobe app using flutter framework in which zoom audio/video calling and screen sharing features are required. I've integrated zoom SDK and followed all it's required steps in order to achieve this functionality but the main issue I'm facing is that I'm unable to see screen share extension in the meeting control panel or toolbar of IOS devices, even after following all it's required steps. (On android device, screen sharing feature is working fine). Please guide me related to this issue.

Followed this zoom's official documentation: https://developers.zoom.us/docs/video-sdk/ios/share/

Hello.

I am trying to use ADSyncTool through a server-to-server OAuth app. I am trying to use ADSyncTool through a server-to-server OAuth app.

I have run the tool with the following scopes enabled as described on the support page, but I get the following 

[ERROR]: Validate the Zoom API authentication failure: Invalid access token, does not contain scopes: [user:write:admin], Please add scopes in Server-To-Server OAuth app.

Verified that the following scopes are enabled in the app:

• Viewed user information, managed users, and selected to remove the scope for the user's token.
• Called the ZoomSCIM2 API and selected to call the Zoom SCIM2 API scope.

Can you help me identify the cause of this issue?

Thank you.

Hello.

I am trying to use ADSyncTool through a server-to-server OAuth app. I am trying to use ADSyncTool through a server-to-server OAuth app.

I have run the tool with the following scopes enabled as described on the support page, but I get the following 

[ERROR]: Validate the Zoom API authentication failure: Invalid access token, does not contain scopes: [user:write:admin], Please add scopes in Server-To-Server OAuth app.

Verified that the following scopes are enabled in the app: [user:write:admin].

• Viewed user information, managed users, and selected to remove the scope for the user's token.
• Called the ZoomSCIM2 API and selected to call the Zoom SCIM2 API scope.

Can you help me identify the cause of this issue?

Thank you.