Hi,
I’m having an issue with the Zoom activity in Moodle. The Zoom component doesn’t load properly — instead of showing the meeting information or links, I only see grey placeholder bars

So far, I’ve tried refreshing the page, clearing cache, and testing in different browsers, but the issue persists. Other Moodle activities seem to load normally.
The problem appears in various browsers, as well as on Windows, Android, and Apple devices.

Has anyone else encountered this issue, or knows how to fix it?
Thanks in advance for your help!

The salesforce-zoom integration has been in our org for some time now but users noticed that the meeting details were not populating automatically. After the user has ended the meeting, these fields:
-Zoom Status: Remains as open
-Meeting Type: Stays as scheduled
-Participants doesn’t update
-Participant count doesn't update
-Zoom meeting Start time doesn’t update
-Zoom meeting end time doesn’t update
-Duration (mins) doesn't update

ps. The 'Sync Zoom Meeting Details' button were working to populate the mentioned fields however it should be auto-syncing.

Hi,

I am a Canvas admin but not our organization's Zoom admin, so I cannot "tinker" with the Zoom LTI Pro settings. We create meetings through LTI Pro. We also have Panopto. We would like Zoom cloud recordings associated with meetings that were created through the LTI Pro integration to automatically land in a course folder in Panopto, so that students have access to the recordings there. Why? Because the transcript search is much better in Panopto.

However, we want to do this only for specific courses. I'm reading about "scheduling tracking fields" and folder mapping, but this puts me over my head.

Question is: Can this workflow be established for only specific Canvas courses? If we create a tracking field, does that mean anyone scheduling any Zoom meeting will be prompted? What does that look like?

I'm in a bit of a bind with read.ai. I host a recurring meeting set up with "join before host" so that participants can interact if I am late or can't attend. At the very first meeting, a participant enabled read.ai, which I have disabled every time. That participant has not attended since that first meeting, and yet the read.ai prompt shows up at the start of the meeting every single time. 

I have read all the other posts by users who are trying to disable the read.ai service, and none of them apply here because (a) I don't have a read.ai account, (b) setting up a waiting room won't work with the "join before host" option, (c) the person who invited read.ai has not returned to the meeting but the read.ai bot still shows up, and (d) even if I reach out to that person, it isn't clear how she would turn off the service without joining the meeting.

Is there any way to eliminate the read.ai service, or do I have to set up an entirely new meeting to do so?

We have created an App called  DFS_RTMS_APP, we have added events as RTMS_started and RTMS stopped as shown in the screenshot . When we added other events related to meeting like meeting started and meeting stopped these events are getting captured in logs but when we check the logs rtms started and rtms stopped is not getting triggered..

This was working until friday and we tested also but since yesterday these RTMS events are not getting triggered . Please let us know if we need to trigger any settings change for this to work .