We have been working with Zapier and Zoom support going back and forth trying to resolve the issue when we use a Zap to push a webinar registration from our Hubspot form to Zoom, the Country and Company fields do not come across.  Only first name, last name and email fields will show up in the Zoom registration report.  Has anyone else been successful getting this information via a Zap going between Hubspot and Zoom?  We have already added delays in the Zap and everything is pointing to Zoom correctly per Zapier.  Zoom says its an App development issue. Thanks in advance!  🙂 

I have been trying integrate zoom with my own app. Its a general app. I have given all the details like redirect_uri, client_id and client_secret . when I try to connect the connectors or  preview my app listing it throws resource_access_error. What does it mean and How do I fix that. 

APP Id : sdhx98b2RuGI6bN8V8dBCg

https://integrations.zoom.us/connectors/p/error?message=RESOURCE_ACCESS_ERROR

Hello. I am an engineer currently trying to create a system that uses webhooks to send notifications to Slack when a call on Zoom Phone is missed, based on a request from our sales team. Specifically, the plan is to trigger a GCP Cloud Function endpoint with the webhook, which in turn sends a notification to Slack.

Although I've managed to send notifications to Slack by using the verification button on Zoom Phone, I'm not sure how to actually integrate Zoom Phone with the webhook I've created. In my research, even for internal use, it seems that we need to apply for and obtain approval from Zoom for the webhook. I'm also struggling with how to deploy and install it for use by other employees, as I haven't been able to validate it in a production environment.

If anyone knows anything about this, I would appreciate your guidance.

Hi everyone,

I've created an OAuth app in the Zoom Marketplace and set it as a User-Managed app. It works perfectly when I authorize it using the Zoom account that created the app. However, when I share the OAuth URL with external Zoom users (outside my Zoom account), they receive an error and cannot authorize the app.

I've confirmed the following:

• The app type is User-Managed

• The Redirect URI exactly matches what's set in the app settings

My questions:

1. Is there any specific setting I may be missing that prevents external users from authorizing in dev mode?

Any help or guidance would be really appreciated — I'm building a commuting-related integration that depends on access for multiple users.

Thanks!

I am in the process of testing the upgrade of Zoom Pro LTI 1.1 to version 1.3 in our Canvas LMS test environment.  After I finished upgrading to 1.3, I verified in my Canvas course that all Upcoming Meetings, Previous Meetings, and Cloud Recordings were still there and available.  So, that part looked fine.  But when i clicked on the "Appointments" tab, the schedule I created from my office hours was gone.  

From my testing, the transition from Zoom Pro LTI 1.1 to 1.3 is easy and seamless, except for the created schedules in the "Appointment" tab, which don't seem to come back.

Wondering if anyone else has experienced this, and if they found a solution for this issue?

Thanks!

Jeff

I am trying to activate the "Meeting has been created" webhook, but i am unable to select it as an event subscription because "You do not have permission to use this event. please reach out to your admin to grant you permission". I have access to the admin account but cant figure out what permission i need? Online sources tell me to add "scopes" but because this is a webhook only app, I am unable to add scopes. The webhook URL has been validated and works, I just cant add the specific event type. How do i get the webhook to work?

Hello!

Our IT/Zoom Admin accounts installed the Pardot package for zoom. It seemed as if they added me and my team to the list of people who can access it. However, when I go to add pardot to my individual zoom account it is blocked saying I don't have permission. Where can I go in settings that verifies that I have the app? I would assume if it was added it would say "added/installed" on marketplace page not asking me to "add" it even though it's blocked off. It clearly says below I don't have permission to add it and I showed this to IT. However they are insisting my issue is on the Pardot side. On Pardot side I have 0 connected apps for webinars atm...

I'm just hoping someone can confirm that IT needs to add permission for me to actually add the app or am I missing something????'

Thanks!

We recently updated our redirect URL, which was functioning correctly in the staging environment. However, in production, we encounter 4700 "Invalid redirect" error during the OAuth authorization process. Despite adding the new redirect URL to the "OAuth Allow Lists," redirection issues persist in production.

Staging Environment:

• Users access our application.
• They are redirected to the Zoom authorization page.
• Upon authorization, users return to our application with an authorization code.
• This code is exchanged with Zoom for access and refresh tokens successfully.

Production Environment:

• Users attempting authorization receive the following error:
  • https://zoom.us/oauth/authorize?response_type=code
  • Error: 4700 "Invalid redirect"

Client Id and Client secret remains the same. The change only is in updating the new redirect url.

In Calendly, when I connect my Zoom integration and then want to connect a different email address to both Zoom and Calendly, I disconnect the current integration. However, when I click 'connect' again, it automatically connects the email address that is logged into my Zoom account. Shouldn't it ask me which email address I want to connect (like Google meet integration)? Is there any way you can help me with this?