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Recent Activity

Publishable URL Expiring for Marketplace

Hi !!!We received a notification that our publishable URL is set to expire in one week. Our app has already been submitted to the marketplace and is currently undergoing review. Is there a way to request an extension on the beta publishable URL to en... Show more

Hi !!!
We received a notification that our publishable URL is set to expire in one week. Our app has already been submitted to the marketplace and is currently undergoing review. Is there a way to request an extension on the beta publishable URL to ensure our Zoom app remains active throughout the review process.

 

Thank you


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Zoom App Approval: Stuck on Domain Verification for AWS Lambda API

I'm facing an issue during the final setup of my Zoom app approval process. I'm being prompted to verify an AWS Lambda API domain that I'm using in my webhook URL.I control this AWS Lambda API domain but haven't verified it because it belongs to AWS.... Show more

I'm facing an issue during the final setup of my Zoom app approval process. I'm being prompted to verify an AWS Lambda API domain that I'm using in my webhook URL.

I control this AWS Lambda API domain but haven't verified it because it belongs to AWS. I'm unsure how to proceed and would appreciate any guidance or solutions.

Here's a breakdown of my situation:

Verified domain: My website domain is already verified.
Unverified domain: The AWS Lambda API domain is unverified.
Webhook URL: I'm using the AWS Lambda API domain in my webhook URL.
Screenshot 

Any help or suggestions would be greatly appreciated. Thank you!


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App not available despite being approved/enabled in app marketplace admin

Despite the Aborb app being approved by admin (me), the app is not available to users in desktop client, nor does the app appear in the added apps list or apps on account list.Hi smart people!App is enabled for specific users.Once noticed that the ap... Show more

Despite the Aborb app being approved by admin (me), the app is not available to users in desktop client, nor does the app appear in the added apps list or apps on account list.

Hi smart people!

App is enabled for specific users.
Once noticed that the app was not available to the specified users, I added myself to the list of users approved for the app as well as a secondary test account.

-Neither my own account or the test account are able to access the app via the desktop client.
-Both my account and the test account are running the latest version of the client (6.2.3)
-Further, when the Absob app is searched for using the “add apps” feature in the client, no results are seen. (See provided screen capture)

Thank you in advance for any replies and thoughts/idea on what issue could be.


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How to get Zoom App Credentials?

Zoom Email Id *

Zoom App Credentials

App Client Id *
Zoom App Client Id (as specified in the Zoom Application)

App Client Secret *
Zoom App Client Secret (as specified in the Zoom Application)

 

Zoom App Marketplace error.code40101

I get an 'error.code40101' when adding Apps after pressing the 'Get' and 'Add' buttons from the Apps Marketplace Dashboard.Steps to reproduce:Launch Zoom Workplace -> Apps -> Add Apps -> Marketplace Dashboard -> Go to a particular App (like Figma) ->... Show more

I get an 'error.code40101' when adding Apps after pressing the 'Get' and 'Add' buttons from the Apps Marketplace Dashboard.

Steps to reproduce:
Launch Zoom Workplace -> Apps -> Add Apps -> Marketplace Dashboard -> Go to a particular App (like Figma) -> Click the Add button

OS: Ubuntu 22.04 LTS
Zoom Workplace Version: 6.1.11 (1545)


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Resolved! App Conversion and OAuth Apps

Looking for other admin's experience with the App Conversion for the new unified build flow. Our account has a few internally created OAuth applications for importing Zoom recordings to Mediasite, and we want to make sure the conversion will not caus... Show more

Looking for other admin's experience with the App Conversion for the new unified build flow. Our account has a few internally created OAuth applications for importing Zoom recordings to Mediasite, and we want to make sure the conversion will not cause any issues.

 

Thanks!


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reply-icon Latest Reply - 

Issue with Zoom App Authentication - Error (4,700)

Hello Zoom Community,I am facing an issue while trying to authenticate my Zoom app using both production and development credentials. The error message I receive is: Oops! We were unable to complete your request. Please try again. (4,700).Details:Sco... Show more

 

Hello Zoom Community,
I am facing an issue while trying to authenticate my Zoom app using both production and development credentials. The error message I receive is:

 

Oops! We were unable to complete your request. Please try again. (4,700).
Details:
  • Scopes Requested:
  • user:read:user, user:update:user, meeting:update:meeting, meeting:delete:meeting , meeting:write:meeting, cloud_recording:read:recording

    below is Image link
    Issue image 

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Zoom Apps External User

How can I turn off the ability for external users to use third-party apps from the Zoom Marketplace? An organization-internal user is claiming that an external user has been using a third-party app in meetings hosted by one of our internal users. For... Show more

How can I turn off the ability for external users to use third-party apps from the Zoom Marketplace?

 

An organization-internal user is claiming that an external user has been using a third-party app in meetings hosted by one of our internal users. For internal users, any and all apps must be approved by an admin, but I cannot find a setting that limits the permission of outside members. If this is not possible, it would be a security-friendly feature for organizations to control the apps that interact with our meetings.


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reply-icon Latest Reply - 

Can't uninstall or update to new versions of zoom

I need to join a zoom meeting, but I am prompted to update my zoom. My zoom version is currently at 5.15, I need to update to 6.00. The update process necessitates the uninstallation of the previous version. I am faced with this error message: "The p... Show more

I need to join a zoom meeting, but I am prompted to update my zoom. My zoom version is currently at 5.15, I need to update to 6.00. The update process necessitates the uninstallation of the previous version. I am faced with this error message:

 

"The path "C:\Users\mhonn\AppData\Local\Temp\4C1F4B~2\target.msi" cannot be found. Verify that you have access to this location and try again, or try to find the installation package "target.msi" in a folder from which you can install the product Zoom (64-bit)."

 

I do not know how to progress from this. Send help. 

 


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The given domain is invalid Error. Unable to submit app for verification with correct details

Hi Team, We're trying to get our app published on the zoom marketplace, We submitted it successfully for review, got some feedback and now I'm not able to submit it again. I keep getting this error "The given domain is invalid error" but the domain i... Show more

Hi Team,

 

We're trying to get our app published on the zoom marketplace, We submitted it successfully for review, got some feedback and now I'm not able to submit it again.

 

I keep getting this error "The given domain is invalid error" but the domain is verified ( by uploading the HTML file) and it also shows that it is verified.

 

But when I finally click on "Send updates" button, it shows this error. It's also not telling which domain is incorrect, I've checked all the links that we've added for review and they are all correct.

 

Could someone please help me look into it.


Marketplace link for my app: https://marketplace.zoom.us/develop/apps/FEMo7kQsQSeIn6tnjgazKw/publish

Relevant Screenshots: https://drive.google.com/drive/folders/1IRV1fN7nEIMI15uuE7Zl7i2oBiadYcuI?usp=drive_link

 





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