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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Recent Activity

Resolved! Zoom Timer app no longer works

The Zoom Timer app no longer works for me as of yesterday. I have never had trouble with it before. I have uninstalled and reinstalled both the Zoom app and the Timer app within Zoom, and restarted my computer. The problem remains. When I open the ap... Show more

The Zoom Timer app no longer works for me as of yesterday. I have never had trouble with it before. I have uninstalled and reinstalled both the Zoom app and the Timer app within Zoom, and restarted my computer. The problem remains. When I open the app, the Timer logo flashes briefly and then I get a black screen instead of the timer. I am running macOS Catalina 10.15.7 and Zoom version 6.2.10


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Avigilon video reader intercom pro calling in Zoom

Has anyone attempted to integrate the Avigilon cloud managed video reader into your zoom environment?

 

Calling and DTMF trigger to unlock doors works fine, but I'd like to share video via the Zoom desktop client.

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Newcomer
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Clarification on Hosting Multiple Meetings Simultaneously via API (Server-to-Server Integration)

Hello everyone,I am using the Zoom API in my React.js application to create meetings for users to join.I have set up a Server-to-Server (Internal) App through the Zoom Marketplace, which allows me to create meetings programmatically. Here is a detail... Show more

Hello everyone,

I am using the Zoom API in my React.js application to create meetings for users to join.
I have set up a Server-to-Server (Internal) App through the Zoom Marketplace, which allows me to create meetings programmatically. Here is a detailed description of my setup and the issue I am facing:

  • Objective: My goal is to create multiple Zoom meetings using a single Zoom account, where participants can join, but the host account never joins the meetings. The account is solely used for scheduling/creating the meetings.
  • Challenge: I understand that Zoom imposes a limitation where a single account cannot host more than one meeting at the same time. However, since the host (the account creating the meetings) never joins, I would like clarification on whether it’s possible to create and manage multiple meetings simultaneously using this account without encountering any issues.
  • Technical Details:
    • I have enabled the Join Before Host option when creating meetings (join_before_host: true).
    • The meetings are created through API calls, and the users are provided with the join links to participate in the meetings.
    • We need to create multiple meetings that may overlap in time, but again, the host will not be joining.

Could you confirm if this setup allows me to create multiple meetings concurrently, given that the host will not be attending? If there are any best practices or limitations I should be aware of, please let me know.

Thank you for your assistance.


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Stay logged in doesn't do anything

I use the Zoom app on my Chromebook, but I've had this issue with the web version and the downloaded program on my windows computer before. There's a button when you log in that says "keep me logged in" that seemingly is only for aesthetic purposes. ... Show more
I use the Zoom app on my Chromebook, but I've had this issue with the web version and the downloaded program on my windows computer before. 

There's a button when you log in that says "keep me logged in" that seemingly is only for aesthetic purposes. I am logged out after every meeting, rendering the button useless. I've seen that because I have a free account I can't host for longer than 40 minutes, and lucky for me, I'm not hosting! I've searched the forum and seen this question being asked but not answered several times. I've seen random (sorta scetchy) tricks in order to stay signed in but... the button that says "stay signed in" should do that.
 
The constant logging in is annoying to the point of me not wanting to use zoom at all. If my internet gets shaky and the call lags for longer than 5 seconds, I have to log back in. If I have two meetings back to back, I have to log back in between them. If I want to check my schedule after a meeting, I have to log back in. It seems I have to log in after every zoom call. I am only logged in on my computer. I have logged out of every other device that had Zoom previously. It's not a matter of being logged in on two devices at the same time (and I get why that could cause issues). 
 
Why do you have that button if it doesn't do anything? 
 

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LG WebOS IPK support for Zoom

Are there any plans to add support for LG WebOS or ipk package distributions for Zoom?    It would be great to be able to use these televisions for Zoom meetings and gatherings!

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Zoom's YouTube App from Marketplace?

Hi everybody, Has anyone tried using Zoom's YouTube app from the Marketplace? We're hoping to use it to substitute the need for hosts to share their screen to show YouTube content. However, we notice a few issues:--The host can hear the YouTube audio... Show more

Hi everybody,

 

Has anyone tried using Zoom's YouTube app from the Marketplace?  We're hoping to use it to substitute the need for hosts to share their screen to show YouTube content.  However, we notice a few issues:
--The host can hear the YouTube audio, but guests can't, despite the video being in sync.
--When trying to change from one video to another, the app performs inconsistently: it either changes to the next video, or nothing happens.  Even when the current video ends, and you attempt to select a different one, it doesn't play, requiring you to close out of the app and reopen it.

Just curious to see if anyone has identified other bugs so I can reference those issues as I open a case with Zoom support.  Thanks!

--Andy Borts, Zoom Administrator, UNLV


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Blue Skies Overlays Not Working

My overlays app does not work properly. It does not let me save templates, and above the save template button, it is constantly loading. Please advise, as I have done everything I know how to do

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Newcomer
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Beta App Review – TLS 1.0/1.1 Rejection Despite Supporting Only TLS 1.2+

Hi Zoom Developer Community,I’m currently in the process of submitting my app for Beta Testing on the Zoom Marketplace.After completing all mandatory requirements and switching the environment to Production, my app failed the Security and Privacy Com... Show more

Hi Zoom Developer Community,

I’m currently in the process of submitting my app for Beta Testing on the Zoom Marketplace.
After completing all mandatory requirements and switching the environment to Production, my app failed the Security and Privacy Compliance Review with the following message:

“We noticed your app supports TLS 1.0 & TLS 1.1, which are considered insecure. Please consider ceasing/upgrading these versions.”

However, I’ve verified multiple times that:

  • TLS 1.0 and 1.1 are completely disabled on our servers.

  • Only TLS 1.2 and 1.3 are enabled for all inbound and outbound HTTPS traffic.

  • The backend (Node.js / NestJS) runs behind a reverse proxy with strict SSL configuration.

We’ve attached full configuration and connection test screenshots in our reply to the Marketplace team as proof, but the review still failed.

I’d really appreciate if anyone from the Zoom team or community could help clarify:

  1. How does Zoom test or verify TLS protocol versions during app security review?

  2. Could there be any specific endpoint or redirect Zoom checks that might cause this false flag?

  3. Has anyone else encountered this issue during Beta or Production app review, and how did you resolve it?

We’ve been waiting quite a while for this process, so any insight or escalation would mean a lot.
Thanks in advance for your support and time!

Best,


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Newcomer
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Need access to more scopes to complete API

Hello Zoom Developer Support,I’m using a Server-to-Server OAuth app to retrieve past webinar participant data across all users in our Business account.The app authenticates successfully and can list all users, but any attempt to call /report/webinars... Show more

 

Hello Zoom Developer Support,

I’m using a Server-to-Server OAuth app to retrieve past webinar participant data across all users in our Business account.
The app authenticates successfully and can list all users, but any attempt to call /report/webinars or /report/history_meetings returns an error — even though these webinars clearly exist in the Zoom web portal under “Reports → Webinar Attendance”.


Endpoints Tested

 

 
GET /report/webinars?from=2025-01-01&page_size=100 GET /report/history_meetings?from=2025-01-01&page_size=100 GET /report/webinars/{webinarId}/participants

 

 

All result in either:

  • HTTP 404 (empty body)

  • or HTTP 400 (for /history_meetings)


    Example Response

     

     
    Requesting token... Token acquired. Expires in 3599 seconds. Retrieving all users under this account... Found 13 user(s) in the account. Retrieving all past webinars since 2025-01-01... WARNING: Zoom call failed: https://api.zoom.us/v2/report/webinars?from=2025-01-01&page_size=100 HTTP Status: 404 Body:

     

     

    Scopes Configured in App

     

     
    report:read:list_webinar_participants:admin report:read:list_history_meetings:admin report:read:list_users:admin report:read:webinar:admin report:read:meeting:admin report:read:user:admin report:read:list_webinar_participants:master report:read:webinar:master report:read:user:master user:read:list_users:master
     

    Environment Details

    • Zoom Account Type: Business (single account with multiple users, not a master/sub-account structure)

    • App Type: Server-to-Server OAuth

    • PowerShell Client: PowerShell 7.4 on Windows 10

    • All API requests use: Bearer <access_token> header

    • Token generation via:
      POST https://zoom.us/oauth/token?grant_type=account_credentials&account_id={AccountId}


      Issue Summary

      The app can:

      • Authenticate via OAuth successfully

      • Retrieve all users under the account

        But the app cannot access any past webinar data, even though:

        • Webinars from January 2025 are visible in the web portal under Reports → Webinar Attendance

        • The host user (***********) has a licensed Webinar plan

          It seems the /report/webinars endpoint may require a top-level report:read:admin scope that is not automatically available in the Server-to-Server app UI, or the scopes are not being applied at the full account level for non-master accounts.


          Questions

          1. Does /report/webinars require the explicit report:read:admin scope (not shown in the Marketplace UI)?

          2. For a single Business account (not a master/sub-account), what specific scope or role is needed for the Server-to-Server OAuth app to access /report/webinars and /report/webinars/{webinarId}/participants?

          3. Is this limitation expected for Server-to-Server apps, or can Zoom enable full reporting access upon request?


            Goal

            We need to export all webinar participant data (name, email, join time, leave time, duration) for all hosts since January 1 2025 into a CSV file for internal reporting.


            Thank you in advance for any clarification or guidance!
            If needed, I can provide request logs or trace IDs for the failing API calls.

            Best regards,
            Cathy S.


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instalar en nuevo Mac

Cuando intento abrir Zoom recién descargado en un nuevo Mac boock Pro, me dice que: "No puedes abrir la aplicación zoom.us.app porque no es compatible con este Mac.

Es un iCore9 con Sequoia 15.6.1

 

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