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Recent Activity

Where do I file a bug in the Zoom App? - Embedded Browser Print Dialog Broken

Our app uses the Print dialog to print a document after our app flow finishes. The Zoom Embedded browser doesn't respect "Landscape" css directive, and there isn't a way to manually print in Landscape mode. There doesn't seem to be any place I can fi... Show more

Our app uses the Print dialog to print a document after our app flow finishes.

 

The Zoom Embedded browser doesn't respect "Landscape" css directive, and there isn't a way to manually print in Landscape mode.

 

There doesn't seem to be any place I can find to submit a bug report.

 

Here is what it looks like - the layout direction buttons are not clickable.

 

 


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Marketplace Apps on Mobile

I don't have a computer. Only mobile phone and iPad. How do I install marketplace apps I want to use?

Resolved! Zoom App Error

Last month, I was banned from Zoom with the error code 1132. I reported the issue and submitted an appeal, and they eventually restored access to my account. I can now log in through Zoom Web without any problems. However, when I try to sign in using... Show more

Last month, I was banned from Zoom with the error code 1132. I reported the issue and submitted an appeal, and they eventually restored access to my account. I can now log in through Zoom Web without any problems. However, when I try to sign in using the Zoom app on my MacBook, the same error still appears. Interestingly, I can log in through the Zoom app on my smartphone just fine. I’ve already tried reinstalling the app on my laptop, but the issue persists. I also reached out to Zoom support, but so far, they haven’t been able to resolve it. How can I fix this?


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Zoom apps issue

Zoom workplace apps aren't opening or downloading.On a Mac, newest zoom versionIt's after that new update that seperated device accounts into admin and user. So I received a message when trying to open an app while in a meeting, 'Zoom apps is disable... Show more

Zoom workplace apps aren't opening or downloading.
On a Mac, newest zoom version
It's after that new update that seperated device accounts into admin and user. So I received a message when trying to open an app while in a meeting, 'Zoom apps is disabled. contact support for more details.' 
Do they mean the chatbot or a ticket? so confusing. That app was downloaded before the update but after the update its like everything reseted, It disappeared.

Anyone have any ideas what in the world im supposed to do? How do I un-disable zoom apps from my computer?


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Resolved! I want to create an app with the Zoom SDK

Hello, I am building a Zoom App that runs inside Zoom meetings using the Zoom Apps SDK. However, in the App Marketplace I only see options for General, Webhook, and Server-to-Server apps. Could you please enable access to the Zoom Apps SDK on my acco... Show more

Hello, I am building a Zoom App that runs inside Zoom meetings using the Zoom Apps SDK. However, in the App Marketplace I only see options for General, Webhook, and Server-to-Server apps. Could you please enable access to the Zoom Apps SDK on my account so I can build and test my in-meeting application? Thank you!


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Zoom weebhook sends POST requests to third-party app more than one time

Hi community, I created a "webhook only" app in Zoom AppMarketplace and I'd like to save this data in a third-party app. The notification is sent but more than one time. Some records are sent 3 times. What could be the cause of this? Regards Show more

Hi community,

 

I created a "webhook only" app in Zoom AppMarketplace and I'd like to save this data in a third-party app. The notification is sent but more than one time. Some records are sent 3 times.

 

What could be the cause of this?

 

Regards


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Account used to install a new app

I will be installing a new app for all users with a service account with admin permissions. Will that service account need to stay an admin after the account is installed for the app to continue to work? All that I've read says that an owner or admin... Show more

I will be installing a new app for all users with a service account with admin permissions. Will that service account need to stay an admin after the account is installed for the app to continue to work?

 

All that I've read says that an owner or admin account needs to create the account and that the account needs to stay active for the app to continue to work. But I haven't seen anything that says it needs to stay and admin account. Will it break the app if I demote it after?

 

Alternatively, what are the specific permissions needed in an admin account to be able to install an app, but do nothing else? I would be willing to go the route of creating a new admin role if I'd be able to limit the admin permissions for it.


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Canvas - Zoom Pro LTI upgrade from 1.1 to 1.3 loses appointments

I am in the process of testing the upgrade of Zoom Pro LTI 1.1 to version 1.3 in our Canvas LMS test environment. After I finished upgrading to 1.3, I verified in my Canvas course that all Upcoming Meetings, Previous Meetings, and Cloud Recordings we... Show more

I am in the process of testing the upgrade of Zoom Pro LTI 1.1 to version 1.3 in our Canvas LMS test environment.  After I finished upgrading to 1.3, I verified in my Canvas course that all Upcoming Meetings, Previous Meetings, and Cloud Recordings were still there and available.  So, that part looked fine.  But when i clicked on the "Appointments" tab, the schedule I created from my office hours was gone.  

 

From my testing, the transition from Zoom Pro LTI 1.1 to 1.3 is easy and seamless, except for the created schedules in the "Appointment" tab, which don't seem to come back.

 

Wondering if anyone else has experienced this, and if they found a solution for this issue?

 

Thanks!

Jeff


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Cant fix interface of Zoom Timer

My timer has looked like this for quite a while now — something seems to be broken in its interface. Reinstalling both Zoom and the timer app doesn’t help. Switching from dark to light theme doesn’t fix it either. Minimizing and popping the app out (... Show more

My timer has looked like this for quite a while now — something seems to be broken in its interface. Reinstalling both Zoom and the timer app doesn’t help. Switching from dark to light theme doesn’t fix it either. Minimizing and popping the app out (Pop out) doesn’t help either. Could you help me fix this? 

I'm using Windows 11 64-bit.


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Zoom desktop app

My zoom desktop app suddenly stopped working (Windows 11 pro). I have uninstalled the app, "Clean zoom"ed, and reinstalled several times to no avail. I double click the installer, the window opens, it asks me to sign in, and after I enter my username... Show more

My zoom desktop app suddenly stopped working (Windows 11 pro). I have uninstalled the app, "Clean zoom"ed, and reinstalled several times to no avail. I double click the installer, the window opens, it asks me to sign in, and after I enter my username and password (which I have triple checked), and a generic error appears. I have also restarted my internet router to double check my connection. Any help anyone can provide is appreciated. Thank you!


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