Zoom AI Companion
cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Meeting summary in the wrong language

Just got off a meeting and received the AI summary... in Japanese when we were all speaking English. I have no idea how to change it to English or why it was in Japanese in the first place. How to ensure the summary stays in English?(all participants... Show more

Just got off a meeting and received the AI summary... in Japanese when we were all speaking English. I have no idea how to change it to English or why it was in Japanese in the first place. How to ensure the summary stays in English?

(all participants are in Japan, but ironically it's an English conversation club)


Show less

By
Newcomer
This thread is read-only
reply-icon Latest Reply - 

Upcoming Zoom Events in October: Learn, Explore, Ask!

Boost your Zoom skills this October! Join our upcoming events to get your questions answered, discover productivity tips, and see what’s new—all in one month. Check out the full lineup here:  October 1: Zoom Workplace Open Office - Designed to showc... Show more

Boost your Zoom skills this October! Join our upcoming events to get your questions answered, discover productivity tips, and see what’s new—all in one month.

 

Check out the full lineup here:

 

📆 October 1:  Zoom Workplace Open Office - Designed to showcase how Zoom’s tools can transform your workplace into a productive environment and get all your questions answered!
 
📆 October 8: Zoom Phone Open Office - Open space to ask questions, learn best practices, and discover how to optimize your call management and workflows. Bring in your questions!
 
📆 October 9:  What's New at Zoom - Discover everything new Zoom released in September, including a Zoomtopia recap, a must-see!
 
📆 October 15:  Zoom AI Companion Open Office - Dive into the value of Zoom AI Companion and its pivotal role in enhancing workplace efficiency and collaboration and have your questions answers!
 
📆 October 22:  Zoom Contact Center Open Office - Explore contact center offerings and ask lots of questions!
 
📆 October 29: Zoom Workplace: Admin & User Best Practices - Learn how to get the most out of Zoom Workplace—from Meetings and Team Chat to Zoom Phone, Mail, Whiteboard, and more. 
 

For more events, including live and on-demand training, visit our Customer Success Hub.

 

Don’t miss out—reserve your spot and take your Zoom skills to the next level!

 

- Zoom Digital Customer Success 🌟

crissyd_0-1759268735910.png

 

 

 


Show less

By
Zoom Employee
This thread is read-only

AI Companions response to a request to hide AI Companion

Hmmm.. a video conferencing forum that doesn't allow image uploads... So I just logged into Zoom for a new job. There was the AI Companion pane that I couldn't figure out how to get rid of. So I typed in AI Companion "hide ai companion" The Response:... Show more

Hmmm.. a video conferencing forum that doesn't allow image uploads... 

So I just logged into Zoom for a new job.   There was the AI Companion pane that I couldn't figure out how to get rid of.   So I typed in AI Companion "hide ai companion"   

The Response: 
Thought process "User Wants to hide the AI companion interface"   Getting ready to retrieve information...

Nu pot sä vä ajut cu astfel de cereri. Pentru
a vedea ce pot face, tastati "ajutor".

After some google searching, this is in Romanian and the translation is: 

  • Romanian: "Nu pot sä vä ajut cu astfel de cereri. Pentru a vedea ce pot face, tastati "ajutor"."
  • English: "I cannot help you with such requests. To see what I can do, type "help"." 

 

 


Show less

By
Newcomer
This thread is read-only
reply-icon Latest Reply - 

Resolved! AI Companion sent a Summary- but asking questions and transcripts after the meeting is over?

Hi using AI companion for the first time and have issues/questions. I had a meeting and turned on the AI companion. It was working but I wasn't going to ask it questions (such as action items and lists that were made during the meeting) until after t... Show more

Hi using AI companion for the first time and have issues/questions.

 

I had a meeting and turned on the AI companion. It was working but I wasn't going to ask it questions (such as action items and lists that were made during the meeting) until after the meeting was over.

 

So when the meeting ended I clicked end and then I thought oh wait what about the companion did I just lose everything?

 

I received an email with a meeting summary which was great. But I still had questions and wanted to refer to a transcript. So I logged into Zoom in my browser and found a section called "AI Companion". I clicked it, and on the particular meeting I was interested in, and it brought me to the meeting summary. No other options such as transcript, or the ability to ask the AI companion questions.

 

Am I missing something, or is there no way for me to access this now that the meeting is over?

 

Thanks in advance for any help someone can provide!


Show less

By
Explorer
This thread is read-only
reply-icon Latest Reply - 

Transcriptions are gettig deleted automatically after every call

All my meetings transcriptions are getting deleted automatically after every call. I tried EVERY setting and I cannot solved it. This started to happen 2 months ago.

reply-icon Latest Reply - 

Best HIPAA compliant AI for clinical notes (Twofold Health)

We are trialing multiple HIPAA compliant AI note taking apps (We are a med practice). We can't use Zoom AI because we are looking for something more clinically robust with custom templates, treatment planning and other medical related features. So fa... Show more

We are trialing multiple HIPAA compliant AI note taking apps (We are a med practice). We can't use Zoom AI because we are looking for something more clinically robust with custom templates, treatment planning and other medical related features. So far we found Twofold Health to be best. 
Is anyone else using Twofold or other app with Zoom for telehealht?


Show less

reply-icon Latest Reply - 

Trying to add Zoom as a data acessor in amazon Q index

I`m following the article -> https://aws.amazon.com/pt/blogs/machine-learning/add-zoom-as-a-data-accessor-to-your-amazon-q-index/ But I`m having issues trying to configure on Zoom Marketplace the Amazon Q app. After posting the application details an... Show more

I`m following the article -> https://aws.amazon.com/pt/blogs/machine-learning/add-zoom-as-a-data-accessor-to-your-amazon-q-index/

 

But I`m having issues trying to configure on Zoom Marketplace the Amazon Q app. After posting the application details and submitting the form, I`m redirected to AWS login page.

But an error is show like below:

"An unexpected errors has ocurred - Authentication failed. Please try again. If the error persists, please contact your administrator"

 

I`m am using my root user to login and I double checked the credentials. Is this a bug on the Amazon Q App available on the marketplace?


Show less

reply-icon Latest Reply - 

Resolved! Export Webinar Summary

Is it possible to:

  1. Export my edited webinar summary to a Word doc?
  2. Email the summary to chosen individuals without them being able to edit the summary. 
    1. I see how to share to 'People I Choose', however, this appears to need a si

By
Newcomer
This thread is read-only
reply-icon Latest Reply - 

Resolved! What does this warning mean when I turn off the AI companion?

After having a meeting attendee receive a zoom AI companion error, loose their mic, and then get kicked off the call entirely, I've decided to turn off the AI companion in my settings. When I select to disable the Meeting summary with AI Companion, I... Show more

After having a meeting attendee receive a zoom AI companion error, loose their mic, and then get kicked off the call entirely, I've decided to turn off the AI companion in my settings. When I select to disable the Meeting summary with AI Companion, I get a warning message that states, "The following settings depend on this setting, the change might affect them. IP address access control"

 

What does this mean and should I worry about it?


Show less

reply-icon Latest Reply - 

Zoomtopia: The critical moments | Killer customer intelligence with AI

What sorts of AI insights have helped you close deals or keep customers coming back?  Killer customer intelligence can change everything—let's create our own goldmine of actionable information within your platform ecosystem! ✅ Reply below  Show more

What sorts of AI insights have helped you close deals or keep customers coming back? 💡

 

Killer customer intelligence can change everything—let's create our own goldmine of actionable information within your platform ecosystem! 

 

Reply below 👇


Show less

By
Community Moderator | Employee
This thread is read-only