The Zoom Community Champion Program was designed to recognize and honor the exceptional efforts of our community's Zoom experts  This month, we are spotlighting one of our expert Zoom Customer Community Champions, @DeniseLahat. Denise joined the community in August 2021 and has been a Community Champion since August 2022 🏆💙

What do you like most about being a Zoom Community Champion?

Firstly, it is such an honor to have been recognized by Zoom as a Community Champion for the third year in a row and to be part of such an incredibly knowledgeable and talented group of people! What do I like most about being a Zoom Community Champion? Well, I find it extremely satisfying to be able to help others get the best possible experience out of Zoom, which some don't even realize is an incredibly large product! It is not just Zoom Meetings! Zoom has so many other products, which I think is why it was recently rebranded as Zoom Workplace. My expertise is specifically in running professional meetings, webinars, or events using regular Zoom Meetings & Webinars or using Zoom Sessions & Zoom Events which are specifically developed for this purpose.

Why would you recommend joining the champion program?

If you are passionate about Zoom, an expert in one or more of their products and enjoy helping others, joining the champion program makes you part of a very supportive and knowledgeable community. Being a Zoom Champ also offers opportunities such as being able to submit feature requests in a special closed forum, having admin permissions in the Zoom Community, and the regular monthly Community Champion meetups.  And of course you get the community champion badges and certificates! 

In one word, how would you describe the Zoom Community?

Engaging.

What is your favorite Zoom product and why?

Obviously, Zoom Sessions & Zoom Events! What is Zoom Sessions/Events you ask? Well, think of Zoom Events as a "wrapper" around the regular Zoom Meetings & Webinars you are familiar with, but with added features such as registration, branding, backstage, VOD, Expo, sponsors, networking hybrid event companion app, and much much more! It's really a fantastic virtual & hybrid event solution and I think it is the best platform in the industry today. Three years ago when Zoom Events launched I started the Facebook group for Zoom Events Pros https://www.facebook.com/groups/zoomeventpros which I am proud to say has over 850 members today. I am now in the final stages of launching https://zoompros.guru, which is a marketplace where Zoom Pros can offer their services to the Zoom customers. Whether you are running a company all-hands, investor relations calls, webinars, or a multi-session/multi-day conference, virtual or hybrid, getting the right production team is crucial. There are many professional Zoom producers like myself worldwide whose expertise is virtual & hybrid event productions.  The problem is it's hard for Zoom customers to find them. ZoomPros.guru will be an easy way for Zoom customers to connect with the right producers and professionals for their events. In addition, I recently kicked off the Zoom Events Test Lab which is running ongoing sessions for Zoom Pros or people who would like to become Zoom Pros. To sign up https://events.zoom.us/ev/AnxKEs7loZJ2DmntbYs3gLcczRvwsF40WttMfU7TxrvFrD-u4miO~Ah3BhWzoGCRStb4tNDsWSXC5KbqWxiD0pjE50VSTT_1Vzb4pal2XA1Z8rFoBt834f1zKcDuueBz-P_-GjDWoYAYdkw 

What is a fun fact you would like to share?

Zoom CEO Eric Yuan regularly likes and reposts my LinkedIn posts, which is super exciting! It usually boosts my reach significantly to thousands of views, with one of the posts reaching 34 reposts and 37K views!

Want to learn more about becoming a Zoom Community Champion? Please visit here to learn more! 

You’ve probably spotted those users who are always giving likes and marking solutions as accepted across the Zoom Community. These dedicated individuals are our Zoom Community Champions! The Zoom Community Champion Program was designed to recognize and honor the exceptional efforts of our community's Zoom experts 🤓 This month, we are showcasing one of our Zoom Employee Community Champions, @YaBoiB. @YaBoiB  joined the community in June 2021 and has been a Community Champion since 2022 🏆

What do you like most about being a Zoom Community Champion? Why would you recommend joining the champion program? 

I like that I learn from the Zoom customers as much as I teach the Zoom customers. No one person can know everything about Zoom. It is too expansive, and our customers are the best. They have so many wonderful use cases for this product. I love sharing ideas and collaborating with our customer base 🤝

In one word, how would you describe the Zoom Community? 

Super-di-dynomite! ✨

What is your favorite Zoom product and why? 

I have always been keen to AV equipment so my favorite is Zoom Rooms and conferencing rooms. I enjoy the dynamic troubleshooting cases from those kind of issues 👨‍💻

What is a fun fact you would like to share? 

I am a college football referee, and it really defines the type of person that I am. I love officiating because of the camaraderie that I have with my fellow officials and the student-athletes that put in so much work to play this wonderful game 🏈

Want to learn more about becoming a Zoom Community Champion? Please visit here to learn more! 

Today's all about lunch, but not just any lunch!

Today, the first Friday in May is School Lunch Hero Day, a day to celebrate the amazing people who fuel our days with delicious meals.

Remember those cafeteria lunches? From trading sandwiches for cookies to the surprise ice cream treat on a hot day, school lunches weren't just meals – they were experiences!

Can you still taste the legendary hot dog and soup combo on a cold day? It was pure comfort food magic!

Let's share some memories!

• Did you ever trade your lunch with a friend?
• Do you have a favorite school lunch memory?
• Who remembers the joy of a surprise ice cream on a hot day?

Did you know these meals were made by our dedicated School Lunch Heroes?

Maybe you even thanked them with a note or a poster? Let's use today as a chance to recall about those delicious meals and the incredible team who made them happen!

So, what are your favorite School Lunch Hero memories? Share them below!

I know you’ve seen these users dishing out likes and accepted solutions all over the Zoom Community, and they are our Zoom Community Champions! The Zoom Community Champion Program was created to highlight and celebrate the amazing work of the Zoom experts within our community ⭐ This month, we are showcasing @WencesUnzueta . @WencesUnzueta  joined the community in August 2021 and has been a Community Champion since March 2023 🏆

What do you like most about being a Zoom Community Champion? Why would you recommend joining the champion program? 

What I like most about being a Zoom Community Champion is that I can share with a lot of people everything I have learned over more than four years, and also that I learn a lot by reading questions about things I have not yet interacted with. I would recommend joining because learning is based on "experiences" and that way I consider that you learn faster.

In one word, how would you describe the Zoom Community? 

In one word: "INTEGRITY"

What is your favorite Zoom product and why? 

The product I like the most is Zoom Events, since it was launched I have used it for all kinds of events in my company and I have seen how it has evolved since then, the Expo Zone is incredible. I can manage any event through this Events platform.

What is a fun fact you would like to share? 

A fun fact is that I am not an enthusiastic TikTok user, I don't like that social network very much, but during the Pandemic I made many short videos sharing good Zoom practices so that users around the world would stop thinking that Zoom could be hacked and that it was only bad practices in the security settings of the meetings, so through Zoom I went from hatred to love with TikTok, hahaha.

Want to learn more about becoming a Zoom Community Champion? Please visit here to learn more! 💙

Hi Zoomers! 

I know we’ve all had one, so tell me…

What has been your most EMBARRASSING moment on Zoom?

Reply below 👇👇

--

I love to be comfortable but presentable on my Zoom calls, so I typically wear a plain T-shirt or top. However, what I decide to wear for bottoms varies. Sometimes I wear jeans, sometimes I wear yoga pants, and sometimes I even wear pajamas. However, there was one meeting where I wore pajama shorts and randomly had to step away from my desk. Unfortunately, I forgot to turn my camera video off, so everyone saw my pajamas. I was so embarrassed!  😂

How on earth do we get some level of support from zoom?

Our Account Manager is absolutely useless.

Asked for help with our account and he didnt respond for 10 days after a follow up or 2.

E.g. Sent the email on 19th March, and he finally responded on the 29th.

... and the response was useless and didnt help at all.

Sent another email on the 29th, and still havent had any response.

Zoom - do you expect your account managers (Paul Chang) to turn customers away? Because that is what he has done for us. Looking at other options ASAP.

Maybe this will get some response?

As we hop into the Easter weekend, did you know that...

The Easter bunny tradition originated in Germany, where it was known as the "Easter hare".
Easter is the second-largest candy-consuming holiday in the US, after Halloween.

The world's largest Easter egg was over 25 feet tall and weighed over 8,000 pounds.
Wow, that's a lot of chocolate and egg-cellent fun!

Wishing you all a hoppy Easter and a fantastic Friday!🥚"