How on earth do we get some level of support from zoom?

Our Account Manager is absolutely useless.

Asked for help with our account and he didnt respond for 10 days after a follow up or 2.

E.g. Sent the email on 19th March, and he finally responded on the 29th.

... and the response was useless and didnt help at all.

Sent another email on the 29th, and still havent had any response.

Zoom - do you expect your account managers (Paul Chang) to turn customers away? Because that is what he has done for us. Looking at other options ASAP.

Maybe this will get some response?

As we hop into the Easter weekend, did you know that...

The Easter bunny tradition originated in Germany, where it was known as the "Easter hare".
Easter is the second-largest candy-consuming holiday in the US, after Halloween.

The world's largest Easter egg was over 25 feet tall and weighed over 8,000 pounds.
Wow, that's a lot of chocolate and egg-cellent fun!

Wishing you all a hoppy Easter and a fantastic Friday!🥚"

Dive into the holiday spirit with our NEW festive virtual backgrounds and community holiday avatar collection! ✨

Spice up your Zoom Meetings and Community Avatar to spread the joy! 🎉☃️

Here's how to change your community avatar and locate the holiday collection:

Sign in > click on ⚙️ > My Settings > Avatars > Choose a collection: Holidays

Virtual backgrounds are also available!

To change your Zoom Virtual Background, save your preferred virtual background or all of them in the attachments below, and then refer to the knowledge base article changing your Virtual Background image for more information.

 If you haven't yet, go drop a pic with your festive virtual backgrounds and/or ugly Christmas sweaters in Happy Holidays to the Zoom Community! 

Happy Friday Everyone! I hope everyone took advantage of whatever springtime weather showed up in your town this week.

To Celebrate International Women’s Day and Women’s History Month I have a fun credit card fact.

In 1950 the first credit card with issued – it was called the Diner’s Club card. Frank McNamara conjured up the idea when he was in New York for dinner and had forgot his wallet at home. He and his business partner Ralph

Schneider would invent the Diners Club as a way to pay without carrying cash.

BUT

It wasn’t until 1974 with the passing of the Equal Credit Opportunity Act that a women could be issued a credit card.

Today:
• US women have open more credit card accounts (4.5) compared to US men (3.6)
• US men have a higher credit card balance ($6,357) compared to US women ($6,232) on average
• The average credit score for US women is 704 compared to 705 for US men
• 2012 there was an Amendment to the CARD Act – the amendment allowed for stay-at-home mothers to access credit on their own. Women were recognized to have an equal share in the household income which would allow her to be extended credit.

What a great point to celebrate - hope everyone like it!!

Have a fantastic weekend Everyone!

In today's world, where technology like AI is everywhere, some things might seem old-fashioned. But recently, something happened at Dollar Tree that showed how important checks can still be, even with all the new tech. And we'll sprinkle in a little flavor from some cool Zoom products too!

At Dollar Tree, someone wanted to pay with a check. It's not something you see every day, especially when we're used to swiping cards or using phones to pay. But it happened, and it made us think about the good old days when checks were more common.

The cashier had to take a moment to make sure everything was okay. In a world where companies like Zoom make cool features to help people work together better, seeing someone write a check felt kind of different.

But what happened next was nice. The cashier carefully checked the check to make sure it was real. It took a bit longer, but it was worth it. It felt like a special moment, where two people connected over something simple, like a piece of paper.

Even though we have all fancy tools from venture like Zoom to help us work better and make collaboration and project / event management seamless, the moment at Dollar Tree showed that old-fashioned things like checks still have their place. It reminded us that even with all the new tech, it's the little human moments that matter most.

It's about the connection between two Entities.

And maybe they are using some cool Zoom tools at work too!

Hope everyone is progressing the week in a great fashion!!

Warm Regards

Today is National Book Lovers Day! Woot woot, shoutout to all of our bookworms 📖

Community members, what is your all-time favorite book and why? If you don't have one, feel free to share your favorite genre of books or a book that you are currently reading! 

I’ll go first ✋

I love reading autobiographies, and recently just finished up Born a Crime by Trevor Noah. 10/10 recommend, it is hands down one of my all-time favorite autobiographies.

Happy March 1st! Community Champs !!

Happy March 1st! Spring is almost hear and I hope everyone is taking the opportunity to pop out into the sunshine once and awhile to recharge!

Did you know on March 1st we celebrate 27 things: 

1. International Wheelchair Day – honoring the vitality of those who rely on wheelchairs, acknowledging resilience and fostering inclusivity in communities

2. Global Day of Unplugging --- that’s right step away from the cell phone people

3. National Dadgum That’s good day

4. Self-Injury Awareness Day

5. National Peanut Butter Lovers Day

6. National Barista Day

7. National Welsh Corgi Day

8. World Compliment Day

9. National Horse protection Day

10. National Pig Day

11. National Fruit Compote Day

12. National Dress in Blue Day

13. Overseas NHS Workers Day

14. Mountain Hare Day

15. Plan a Solo Vacation Day

16. National Salesperson Day

17. National Wedding Planning Day

18. Refired, Not Retired Day

19. National Invest in Veterans Week

20. Jewish Book Week

21. Cheerleading Week

22. Wil Eisner Week

23. Write a Letter Appreciation Week

24. Universal Human Beings Week

25. Cornish Pasty Week

26. Peace Corp Week

But my most favorite thing to celebrate today is you!!

1. National Employee Appreciation Day

If you are excited about it - keep commenting on your favorite topic !!

Warm Regards