Hi everyone! 👋🏽

Welcome to the Zoom Community! I’m Bri, and I’m one of the community moderators here at Zoom. We’re SUPER excited to have you here in this collaborative space! We would love to get to know our community members. Please reply below to introduce yourself! 👇🏽

I’ll go first 😎 💙

Location: Memphis, TN 🐻

Favorite things to do: Writing, watching sports & going on late-night Taco Bell runs 🌮

How long I’ve been using Zoom? Two years! 🚀🚀

What’s your go-to virtual background? I love anything that showcases nice home decor and a view  🏙

​​What's the most unique Zoom event you've attended in the last year? A 10-year-old’s surprise birthday party 🎂

Let’s give our Zoom Community members a warm welcome!!! 👏🏽👏🏽

As a friendly reminder, if you haven’t already done so please review our Community Guidelines.

Hi Zoomers! 

I know we’ve all had one, so tell me…

What has been your most EMBARRASSING moment on Zoom?

Reply below 👇👇

--

I love to be comfortable but presentable on my Zoom calls, so I typically wear a plain T-shirt or top. However, what I decide to wear for bottoms varies. Sometimes I wear jeans, sometimes I wear yoga pants, and sometimes I even wear pajamas. However, there was one meeting where I wore pajama shorts and randomly had to step away from my desk. Unfortunately, I forgot to turn my camera video off, so everyone saw my pajamas. I was so embarrassed!  😂

How on earth do we get some level of support from zoom?

Our Account Manager is absolutely useless.

Asked for help with our account and he didnt respond for 10 days after a follow up or 2.

E.g. Sent the email on 19th March, and he finally responded on the 29th.

... and the response was useless and didnt help at all.

Sent another email on the 29th, and still havent had any response.

Zoom - do you expect your account managers (Paul Chang) to turn customers away? Because that is what he has done for us. Looking at other options ASAP.

Maybe this will get some response?

“There would be no Ready Set Push without Zoom,” Kiana Ayers said. 

Through her nonprofit, Ready Set Push, she runs virtual prenatal classes and support groups while still working as a registered nurse on the side. “The ease of the Zoom platform and the way that I can access it, no matter where I am, has made it possible to continue to keep this sustainable.”

To Kiana, continuing her work is literally a matter of life and death.   

As an obstetrics nurse at a large Medicaid Company, she saw firsthand the challenges low-income Black families faced with prenatal care: If they couldn’t afford a class, or had no access to one in their neighborhood, their risk of preterm labor increased – and with it, infant and maternal mortality. 

Without preparation and support, these families faced an uncertain, even terrifying, experience in the healthcare system. “[Mothers] were afraid to go to the hospital, because they were afraid they were gonna die,” Kiana said. 

Kiana’s not the only one who has noticed this problem. According to the Centers for Disease Control and Prevention, Black women have the highest maternal mortality rate in the United States — 69.9 per 100,000 live births for 2021, almost three times the rate for white women. Georgia, the state in which Kiana lives, has one of the highest maternal mortality rates in the country. Several factors may explain why, including poverty, a large rural population, and the disparities Black Americans face in the healthcare system. 

Kiana has seen both the fear that mothers feel and the hunger they have for information. They want to learn how to navigate pregnancy and childbirth, but childbirth education is either non-existent or cost-prohibitive. 

With Ready Set Push, Kiana aims to change that.

Read the full article by Nicole Gray (Product Program Manager at Zoom) 👉 https://blog.zoom.us/zoom-cares-amplifying-social-impact-with-the-power-of-zoom/ 

Working together to bring people together 🤝

The Zoom Community team would like to recognize the amazing work being done by our Zoom Community Champions. One of our Zoom Employee Community Champions, @Steph , recently collaborated to produce this insightful video on the work being done between Zoom and ServiceNow.

Check out the full video below 👇👇