Newcomer

Question

removing fireflies ai from my zoom account

Forum|Forum|1 year ago
October 3, 2024
7 replies
65 views

How do i remove Fireflies ai transcription bot from my zoom account? I cannot find where it is located.

Other

Bri

Community Manager

Hi @cctian0702 ‌👋‌ When in a meeting, click Participants, select More beside the unwanted bot user, and then click Remove.

A

andreaaustin21

Newcomer

That helps when the enter the room but somehow our firelfy notetaker got linked so that everytime I enter a zoom room my notetaker tries to come in. Any thoughts on how to stop that?

M

mopeot

Newcomer

Goodness! I am having the same stinking issue and I've looked for solutions multiple times, even deleted from gmail (a suggestion I found) and it still keeps popping up no matter what I do. I disabled all AI from the Zoom account settings as well but it seems it still makes its way. Someone help. It's an invasion of privacy.

D

Dina9

Newcomer

Maybe this guide will help you:
https://guide.fireflies.ai/hc/en-us/articles/26101749692305-How-to-delete-Fireflies-account

use pagge app.firefiles.ai for your account settings

T

Tfeigal

Newcomer

I went to the link that Dina9 suggested and clicked on the slider next to Fireflies joins invited meetings to turn it off.

Thanks, Dina9!

C

ChrisF007

Newcomer

This is happening for us as well. We had a meeting via Zoom and one of the participants was using Fireflies to take notes. Now it's' showing up in every meeting. We never set up a FF account, so there's nothing to delete and it doesn't show as a connected app in Zoom. Any suggestions?

O

oeidesign

Newcomer

Exact same as what happened to me. Why would it show up to a meeting that it was not invited too. I've never created a Fireflies account either (and don't want too)

L

Lgbrown

Newcomer

I am having the same problem. Can someone please help?

M

MWWCFCSIT

Newcomer

It has to be disabled directly from the FireFiles site, NOT in Zoom Marketplace as Google would suggest. Just navigate to the site, sign in and then select Meeting Settings to Disable It. You can also delete the account entirely from the site in the Account Settings Menu, although the person would lose any previously FireFiles recorded notes.

J

jacqui1214

Newcomer

As stated from several members, we have NOT created a FireFlies account....so we can't login & disable it on their site.

C

ChrisMeyer

Newcomer

Fireflies is like a plague. Once anyone joins somehow it just keeps coming back and you have to deny it access each time. @zoom can you do something about this? I have deleted a fireflies account (that i never created in the first place) and made sure it is not one of my added apps but it is still entering my meetings. How do i get rid of it?

K

kiwiupover

Newcomer

I deleted the Fireflies third-party app connection in my Google account.

J

jhonmu689

Newcomer

You can remove it by going to your Zoom App Marketplace → sign in → click your profile icon → Manage → Installed Apps → find Fireflies.ai → and click Uninstall. It’s easy to miss since it doesn’t show up in regular Zoom settings.

J

jgarst

Newcomer

I believe I'm in the correct location, but the menu is slightly different. Zoom App Marketplace → sign in → click your profile icon → Manage → from there, options under the header Admin app management on the left side menu are 1. Apps on account, 2. App request, 3. API dashboard, 4. Events dashboard, 5. Permission, 6. Notifications, 7. Monetization, 8. Billing, 9. Manage connections. Apps on account or Permissions seems most likely, but fireflies does not show up in any of the links. If you have time, I'm curious to know if your menu is the same as mine. My email is ***********. Thank you!

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