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Zoom AI Companion2024-07-17 09:11 PM
Please, I need to go back to the classic version of the old whiteboard because the new one is not working properly, actually, I can't use the new one because when I start the whiteboard my connection fails and this only happens when I try to use the new whiteboard. I'm using a whiteboard from another app, and it's not fair as I'm paying to have all the tools on Zoom. Can you help me to go back to the old version?
2024-07-18 04:16 PM
Hi @glorinhamarina,
We're sorry to hear you are facing issues with using Zoom Whiteboard. Can I help you troubleshoot this issue? Is there any other details you can share regarding your dropped connection? You can re-enable classic whiteboard following these instructions: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063911
2024-08-31 06:02 AM
I AGREE. The old was so easy to use. Why would Zoom change something that worked so well