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New white board is awful

glorinhamarina
Explorer
Explorer

‎2024-07-17 09:11 PM

Please, I need to go back to the classic version of the old whiteboard because the new one is not working properly, actually, I can't use the new one because when I start the whiteboard my connection fails and this only happens when I try to use the new whiteboard. I'm using a whiteboard from another app, and it's not fair as I'm paying to have all the tools on Zoom. Can you help me to go back to the old version? 

2 REPLIES 2

mpaterno
Zoom Employee
Zoom Employee

‎2024-07-18 04:16 PM

Hi @glorinhamarina,

 

We're sorry to hear you are facing issues with using Zoom Whiteboard. Can I help you troubleshoot this issue? Is there any other details you can share regarding your dropped connection? You can re-enable classic whiteboard following these instructions: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063911


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Pillaypi
Newcomer
Newcomer

‎2024-08-31 06:02 AM

I AGREE.  The old was so easy to use.  Why would Zoom change something that worked so well

 

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