Why does zoom application always quit while my student share their whiteboard on the screen (iPad 9)

[ID546833]

Why does zoom application always quit while my student share their whiteboard on the screen (iPad 9th)?

[jrmagno]

Here are possible reasons

• Outdated Zoom App or iOS: Ensure both are updated to the latest versions.
• Device Performance Issues: Close background apps to free up memory.
• Screen Sharing Permissions: Check iPad settings to allow screen recording.
• Insufficient Storage: Clear cache or reinstall the Zoom app to resolve storage or data issues.
• Virtual Backgrounds/Filters: Disable these to reduce processing load.
• Network Stability: Ensure a stable and strong Wi-Fi connection.
• Conflicting Apps: Close any unnecessary or conflicting apps running in the background.

cheers