cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Unable to connect whiteboards

Florence5
Newcomer
Newcomer

Hello,
I am not able to connect to any for my whiteboards this morning. Message : cannot find collaboration server.

Any solution for that please ?
Florence

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Florence5,

Welcome to the Zoom Community! We're glad to have you here.

Our engineers have identified the issue, and it should now be resolved. Kindly refresh the page and let us know if the problem persists. We appreciate your patience and are here to assist further if needed.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Florence5,

Welcome to the Zoom Community! We're glad to have you here.

Our engineers have identified the issue, and it should now be resolved. Kindly refresh the page and let us know if the problem persists. We appreciate your patience and are here to assist further if needed.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Florence5!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?