One of our Zoom users has scheduled an important webinar. She added multiple alternate hosts to the webinar, but none of them received the invitation email. Resending the invitation also does not work, although Zoom gives a message indicating the invitation was sent. Invitations are not in people's individual junk mail, nor caught by our corporate spam. Checking the email system shows the messages never arrived. However, other scheduled webinars' alternate host invitations work correctly. It's just this one critical webinar having a problem.

- Will an alternate host be able to start the meeting from the link that went to regular attendees, or does the alternate host invitation send a special link they need?

-Any ideas what could be causing the invitations not to be sent/delivered correctly? It's  not an issue with our corporate email system.

Hi,

Can anyone confirm how do I get Milliseconds in Results after conducting Polls/Quiz? The report generated only shows Seconds and it doesn't even shows results in the order of "Fastest answer First".

Is there any setting by which i can have results with milliseconds in the Poll/Quiz report(s)?

@Webinars 
Polls @Quiz 

Hello everyone,

Our team has a re-occurring webinar set up for the rest of the week, and today, many of our registrants are stuck in registration login loops, where they are told that they are not registered when they try to enter a webinar session, and told to re-register. And the loop goes on and on. This loop is also occurring on both desktop and mobile. We've tried incognito or clearing the cache, and it still does not work.

I have read that this issue was resolved in April 2023 following a bug with custom questions not being answered during registration, but we have no custom questions set up on our registration forms.

Is anyone else having this issue recently or can assist an easy way to get out of this loop? We would like to have this resolved by tomorrow morning the earliest.

Thank you.

Dear Zoom Support Team,

I am experiencing a recurring issue with video playback during our webinars and would greatly appreciate your assistance in resolving this problem.

Issue Description:

• In our last 5-6 webinars, we have encountered consistent video playback interruptions.
• The issue occurs approximately 1 hour and 20-25 minutes into a 2-hour video.
• The video freezes at this point, although the play button remains in the "playing" state.
• This problem has occurred consistently in multiple webinars.

Additional Information:

• When reviewing the video after the webinar, it plays through the problematic section without any issues.
• I have investigated potential webinar settings that might cause this but have not found any relevant options.

Request: Could you please provide guidance on how to resolve this issue? I would appreciate any troubleshooting steps or potential solutions you can offer.

Thank you for your time and assistance in this matter.

Best regards

Bonjour,

Ma cliente dispose de la version Zoom pro et peut donc recourir à la transcription traduite en direct de Zoom mais la qualité de traduction est insuffisante. Nous prévoyons un webinaire pour lequel peu d'anglophones sont attendus, investir dans l'intervention de traducteurs professionnels est donc exclu. Y a t-il des moyens d'améliorer la qualité de la traduction instantanée, par exemple en recourant à une IA jumelée à Zoom ou une fonctionnalité Zoom plus avancée ? Merci pour votre aide.