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Hi I'm looking for a way that I can do a bulk download of all recordings from my Zoom Events Hub. I'm navigating around the Video Management section and cant seem to find an export option. Appreciate some assistance here 🙂 Kristin
Thanks
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It is important to know that my Zoom Account Settings has "Enable Custom Questions" checked. Problem From a Chrome browser, I have created a webinar and I needed to add a custom question to the registration page. I went to Registration Settings > edit > Custom Questions tab > create a new question > type (single answer, dropdown), I enter my question and it has 11 responses > then I select save all. After selecting save all, the custom question is not appearing in the custom questions tab. After saving the first time, I went to the registration link, registered for the webinar, and the custom question was also not there. I went back to the Registration Settings a second time and went through the same process, entered all the information, and save all. The custom question is not saving, despite entering it twice and saving, and despite my Zoom Account settings having "Enable Custom Questions" checked.
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Is there a way to view results for the live Q&A as to which questions were most upvoted after the webinar has ended? I cannot find any related data in the report.
Hi y'all, I have a Zoom Workplace account (paid) + a Zoom Events account (paid). I signed up specifically to use the Simulive but in the Hub I am told I need a "Advanced Video CMS license" in order to upload a video. I've been trying for 2 weeks to purchase or even get pricing but Zoom sales has been absolutely awful (bounced from person to person, can't even get simple pricing yet. Does anyone know how I could get this working quickly, my webinar is tomorrow 😞 Greg
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Hello! As described in the title, I'm having some issues around authentication. I am running a series of 4 webinars and, despite disabling the requirement that users log in to a zoom account to join the webinar, Zoom still requires it anyway. I have tested this by attempting to join as an attendee using my personal account. When doing so, I get asked to log in to my Zoom account and then I am taken to the webinar sign up page and have to sign up again. When I do this, I get an email saying that my registration has been updated. I have received several complaints from customers who have encountered this issue and refused to sign up for a Zoom account so weren't able to attend, and some have said that even after logging in they couldn't join anyway. Note that the webinar in question is a repeating webinar, with 4 instances taking place on a specific day of the week over the course of 4 weeks—although I don't see how this could be causing such an issue. I have run dozens of webinars in the past and have never encountered this issue before.
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Hello, I have created a survey to get feedback from participants. A good overview is provided and I can download a CSV file. Thanks.
I would like to print in PDF the result overview with the graph and answers. I cannot find the way to do so. 🤔
If I print the web page, not all responses chow, neither does the bar chart.
Help please!
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