Hi! I think our Zoom room has been deleted. 'cause I was about to edit the meeting link, but I couldn't find any of the Tuesday calls. However, the recordings are still there, along with the most recent Tuesday call. So, I tried searching for the meeting ID in the meetings section -> previous, but nothing showed up. 

Hi y'all,

I have a Zoom Workplace account (paid) + a Zoom Events account (paid).  I signed up specifically to use the Simulive but in the Hub I am told I need a "Advanced Video CMS license" in order to upload a video.  I've been trying for 2 weeks to purchase or even get pricing but Zoom sales has been absolutely awful (bounced from person to person, can't even get simple pricing yet.  

Does anyone know how I could get this working quickly, my webinar is tomorrow 😞 

Greg

Hello!

As described in the title, I'm having some issues around authentication. I am running a series of 4 webinars and, despite disabling the requirement that users log in to a zoom account to join the webinar, Zoom still requires it anyway. 

I have tested this by attempting to join as an attendee using my personal account. When doing so, I get asked to log in to my Zoom account and then I am taken to the webinar sign up page and have to sign up again. When I do this, I get an email saying that my registration has been updated. I have received several complaints from customers who have encountered this issue and refused to sign up for a Zoom account so weren't able to attend, and some have said that even after logging in they couldn't join anyway.

Note that the webinar in question is a repeating webinar, with 4 instances taking place on a specific day of the week over the course of 4 weeks—although I don't see how this could be causing such an issue.

I have run dozens of webinars in the past and have never encountered this issue before.

On the Zoom Sessions event page in preview mode, when I click on the register button it takes me to the "review order" page.

I have two questions:

1. Is it possible to have the registration form already on the event page, saving the attendees a click?
2. The webinar title, the Registrant information & Registration questions all have this boring grey colour. Is it possible to re-adjust the colour to be black? 

Hi
Our webinar setting is set up to create an campaign and Add registrants as Campaign Members and create a lead, but this is not working as expected and we cant find the issue. 

Campaign is created
Zoom webinar is created
zoom webinar registrants is created 

Do any of you have experience the same issue?

Hello,

I have created a survey to get feedback from participants. A good overview is provided and I can download a CSV file.
I would like to print in PDF the result overview with the graph and answers. I cannot find the way to do so. 🤔
If I print the web page, not all responses chow, neither does the bar chart.
Help please!

Thanks.

Hi, recently some of our events that were set up to April changed the status of the registrants to no show but the events did not start yet. 

In some of the cases there was a practice by some of our reps but they did not start the event. 

How can we make sure it's not changing the status before the event starts?