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What are Zoom Webinars?

Host interactive online events with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Webinars support articles or start a new discussion below!

Recent Activity

Zoom Webinar Api Access Issue

My requirement is to pull webinar data from zoom for couple of user accounts. Currently our zoom admit created the app and shared us the client id and secret key with that I'm able to generate a access token but when I try accessing webinar api with ... Show more

My requirement is to pull webinar data from zoom for couple of user accounts. Currently our zoom admit created the app and shared us the client id and secret key with that I'm able to generate a access token but when I try accessing webinar api with previously generated access token I'm response getting 'Code - 1001, Message - User does not exist'. Our admin is saying he has given all the permission and the user I'm trying is also exist in the system but I'm not able get the api response. Kindly guide me here.


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Resolved! How to test out a poll in a practice session and join as a participant

Hello,We would like to test out a poll in a practice session, a few days before the webinar. The practice session would be used a second time, just before the webinar.Apparently, if we test it out, the poll will be deactivated. Is it possible to recr... Show more

Hello,

We would like to test out a poll in a practice session, a few days before the webinar. The practice session would be used a second time, just before the webinar.

Apparently, if we test it out, the poll will be deactivated. Is it possible to recreate the poll after the practice session? Also, I don' t know how to join the practice session as a normal participant  to see how the poll looks like. Is there a way to get this view? 

Thank you.


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Chat

Hello, I got the zoom events plan and a problem is happening. When I test start the meeting and when I chat something and when I end the meeting, after that, when I go in to the management screen, And I can’t see the chats I can see how much chats se... Show more

Hello, I got the zoom events plan and a problem is happening. When I test start the meeting and when I chat something and when I end the meeting, after that, when I go in to the management screen, And I can’t see the chats I can see how much chats send but I can’t see what is in the chat. Is this normal? Can’t I see the chats after the meeting in zoom events? Please help me out 


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Convert Webinar to Event question

Hello! I have a webinar I want to convert to an event. I found this documentation (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057859#h_01ERMZYTJQY65E4J3PEAV4M5W5) but I have some additional clarifying questions: 1. I currently... Show more

Hello! I have a webinar I want to convert to an event. I found this documentation (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057859#h_01ERMZYTJQY65E4J3PEAV4M5W5) but I have some additional clarifying questions:

 

1. I currently am registering people for the webinar via API/Zapier. Once I convert this webinar to an event, will my API still be able to register people to the webinar as it is currently, or will that be broken?

 

2. Going forward, is there a way to just create the event from the start and register people via Zapier? Or do I just have to create the webinar and convert it to an event?

 

3. The recording of the webinar/event: If I am accessing that via the API/Zapier, will that be under the webinar ID or will it be under a new ID connected to the event?

 

Thank you!


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Resolved! Missing Webinar Recordings and Upcoming Event Disappeared from Zoom Account

It appears that almost all data linked to my Zoom account has been deleted. I can no longer access my previous webinar recordings, and more urgently, the webinar I scheduled for tomorrow is no longer showing up under "upcoming webinars." I would appr... Show more

It appears that almost all data linked to my Zoom account has been deleted. I can no longer access my previous webinar recordings, and more urgently, the webinar I scheduled for tomorrow is no longer showing up under "upcoming webinars." I would appreciate immediate support regarding this issue.


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Not Able to Join a Webinar After Registering

Hi!We host monthly educational sessions on our ZOOM account since 2020. Up till December 2021, we hosted them as webinars and didn't have any issues with registrants not being able to log in on the day of the event. However, since January 2022, for t... Show more

Hi!

We host monthly educational sessions on our ZOOM account since 2020. Up till December 2021, we hosted them as webinars and didn't have any issues with registrants not being able to log in on the day of the event.

 

However, since January 2022, for the two sessions we have hosted thus far, we have received a lot of emails and complaints about registrants not being able to log into the session with the information ZOOM sent them after registering. Some of them were being asked to register again, and when they did, they were told they cannot join. Others were told the session had not yet started (even though it hard), and others couldn't click on the "Join Here" link in the ZOOM email.

 

We are not sure how to fix this because it sounds more like a ZOOM platform issue. How can we make sure that for our March session, registrants no longer encounter this issue because it affects our attendance and makes us lose valuable time finding other ways to get registrants into the live session?

 

Thank you for your help! 


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3rd party translation link as interpterion in zoom call

I would like to use 3rd party interpterion software link in zoom webinar meeting as translation for the meeting session. currently we are using livevoice 3rd party online partners where we have 2 separate links for speakers and audiences. Those 2 lin... Show more

I would like to use 3rd party interpterion software link in zoom webinar meeting as translation for the meeting session. currently we are using livevoice 3rd party online partners where we have 2 separate links for speakers and audiences. Those 2 links are opened in two different laptop and providing translation voice from speaker to reach audiences by network/link provide. 

 

but as per the setting we have in zoom we can add only account of interspersion only. 


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Zoom Events Suggestion - Exhibitors/sponsors option to not have a 'details' page

I am working on setting up an event and we have a number exhibitors/sponsors for it. The event is hybrid so they are with us in onsite but we want to recognize them online too. The page showing their name an logo looks great and would be enough to me... Show more

I am working on setting up an event and we have a number exhibitors/sponsors for it. The event is hybrid so they are with us in onsite but we want to recognize them online too. The page showing their name an logo looks great and would be enough to meet our needs, however because the logos click through to something I have just spent quite some time building out pages for each exhibitor so there isn't an almost blank page if shown if the logo is clicked on.

 

We gave the exhibitors the capacity to add content themselves and sent an email encouraging them to do so but no one did, not high on their list of priorities. Can I suggest that there be an option to turn the page on and off, if it is off the logo can be shown and just not clickable, and maybe the ones that are clickable could have link for 'Learn more'.

 

It is a great feature to have but if don't want to embarrass your exhibitors/sponsors with blank pages it does force you to add some content, and make choices on what that content should be.

 

Also, I will note as has been noted in other posts, the social media links do not appear on the pages when you populate them.

 

https://community.zoom.com/t5/Events-and-Webinars/Zoom-events-exhibitor-zoom-profile-set-up/m-p/114329#M7100

 

https://community.zoom.com/t5/Events-and-Webinars/Exhibitor-Links-and-Social-Media/m-p/169162

 


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Resolved! Can I embed Zoom webinar registration page on my WordPress website?

I’m planning to conduct a pre-recorded webinar with a Live QnA session at the end, I had a few questions if someone could clarify:1. As a host, do I have the liberty to start the pre-recorded webinar at my will? I want to ensure that I start the webi... Show more

I’m planning to conduct a pre-recorded webinar with a Live QnA session at the end, I had a few questions if someone could clarify:

1. As a host, do I have the liberty to start the pre-recorded webinar at my will? I want to ensure that I start the webinar only when I have an 'X' number of people in. Is that possible?

2. Can I conduct live Q&A and Polls during the pre-recorded webinars? If so, would the ultimate recording of the webinar have the Q&A and Poll data with it?

3. I want to embed the Zoom webinar landing page on my website. Is it possible to embed the landing page on my website?

Thanks for your help! 🙏


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Pardot Form and Zoom Confirmation Email ISSUE

I want to pliot webinars using zoom but form is in pardot. I followed step by step instructions here - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068276#creating-registration-forms Issue:My registrations are not syncing with z... Show more

I want to pliot webinars using zoom but form is in pardot.

 

I followed step by step instructions here - https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068276#creating-registration-forms

 

Issue:

  1. My registrations are not syncing with zoom and i am not receiving confirmation email
  2. if i use 
    <script> 
    document.forms[0].submit() 
    </script>

I am getting an internal server error - 

500 - v=2.0;clid=aw1;rid=INT_305c2aa0157d6c1a
3. If I remove the code, registration submission is successful but is not syncing back with zoom and and confirmation email from zoom is not getting triggered 
 
Can someone help? 

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