Recordings not playing
I have recorded multiple webinars to the cloud, and when I download the mp4 webinar file, I receive an error "Server execution failed," and recording file does not play.
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I have recorded multiple webinars to the cloud, and when I download the mp4 webinar file, I receive an error "Server execution failed," and recording file does not play.
I have an event created to provide a service to a client. This training class will be given by a person from my team and it is not necessary for me to be present. I am trying to allow my team to start the meeting without having to give them access to my Zoom account or for me to be present. It's possible? I don't know how I could give him permission. Thanks for your help.
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I had a zoom event on Tuesday and over half of my guests could not join the webinar even though they had registered for it. I had lots of messages telling me that people were disappointed that they couldn't join. Some complained that the password wouldn't work or that they just couldn't log in, even though they had registered. One of the translator functions also wouldn't work until half way through
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Hi there, I currently have a trial of Zoom Events and as part of this trial, I see that you can schedule webinars in two ways 1. Through the Zoom Events Hub as part of an event 2. As a standalone webinar in the Zoom Admin area. What I'm not clear on though is do I still get the facility to schedule standalone webinars if I choose a Pay Per Attendee plan or does that only work if I'm on a monthly or yearly subscription? Thanks! Jonathan
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We are having an issue with the Zoom events platform. During our tech run this evening, our speakers, alternative hosts, and an attendee when leaving a session in the platform got booted out of the platform rather than returned to the lobby. How can we mitigate this? I ensured that every one selecting "Leave Meeting" or "Leave Webinar".
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I want to share a video during a webinar. I want participants to hear the sound of the video and not the sound of my microphone. How do I proceed ? Thanks
Hi everyone! Recently I had a zoom webinar and many registered people could not enter. I got various "error messages" from different participants. Some mentioned the host already and another meeting, others they needed a password or a key. I had disables waiting room and I have checked all outgoing and invitation emails had the SAME zoom link. One of my participants was early and satrted the meeting 5 minutes early. I hopped on that link, maybe that was wrong? On the other hand, I had others that had no problem joining. Have you had this before? What would be the best seetings for me to choose if I want to have as little obstacles as possible for my participants to join? Thank you kindly Maurice Jenkens
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Hi, I just held a webinar yesterday and Zoom didn't send out the 1hr before reminder. I had it set and it's always worked in the past. Anyone else have this issue before? And is there a workaround?
I have been hosting multiple recurring webinars with Zoom (and an integration with Skilljar) for several months using the Simulive webinar type. Starting last week, my Simulive webinars are no longer working. I use the Zoom webinar link to join the webinar, but when I join the video and audio do not play. It is just a blank screen. The chat features work so I know the screen is not frozen. I had several webinar participants tell me they are also not able to see or hear the webinar. The more I test this issue the more it seems to happen. At this point I'm extremely frustrated that my customers are not able to access these webinars. Support has not be helpful so far - has anyone else experienced this issue and if so how were you able to resolve it?
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After creating poll questions in the survey library, how can I add it in a webinar? Can anyone please share the steps? Also, can I delete existing poll questions for a specific webinar but retain these questions in the library for further usage? Currently, it looks like if I delete the poll question, it gets delete from the library itself.
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