Zoom Webinars
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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

What are Zoom Webinars?

Host interactive online events with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Webinars support articles or start a new discussion below!

Recent Activity

Attendee Registrations missing

We recently hosted a webinar and temporarily removed the required registration for the time the webinar was running. After I added the requirement again to provide it on demand, all the registration data was gone.I can access the attendee report, but... Show more

We recently hosted a webinar and temporarily removed the required registration for the time the webinar was running. 

After I added the requirement again to provide it on demand, all the registration data was gone.

I can access the attendee report, but obviously I'd also be interested in the registrations as now we cannot send e-mails e.g. to those who didn't show up, to watch the recording.

 

Is there any way to recover the data?


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Closed captioning

Is there a way to make sure that closed captioning is always available for all participants on any webinar, meeting, or event? I think that zoom should have closed captioning as a default for all of its services, but for some reason, it must be enabl... Show more

Is there a way to make sure that closed captioning is always available for all participants on any webinar, meeting, or event?  I think that zoom should have closed captioning as a default for all of its services, but for some reason, it must be enabled by hosts; many of whom have difficulty either remembering to use this service or to enable it.  And since I am not always able to contact a host about this accessibility tool, it is not always available and makes participation for those of us with hearing issues very difficult.

Any suggestions?

Is it possible to ask the zoom company to just make this a regular feature, so that it appears, with icons for chat, Q & A, etc.


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WHAT ARE THE SETTINGS to hear live music zoom settings

What are the zoom settings to allow for an attendee to hear live music (not through the speakers) free standing singing bowls. 

Zoom webinar registration page

New Zoom user - setting up webinars for the first time. Are you able to customise the footer wording at the bottom of a webinar registration page. This currently reads as: "Information you provide when registering will be shared with the account owne... Show more

New Zoom user - setting up webinars for the first time. 
Are you able to customise the footer wording at the bottom of a webinar registration page. This currently reads as:

 

"Information you provide when registering will be shared with the account owner and host and can be used and shared by them in accordance with their Terms and Privacy Policy." 

 

I can't see how to customise this wording to include my own organisations specific data protection requirements


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Capturing attendees email address for verification

I have scheduled a webinar next month and am prepared to send potential participants invitations. How do I ensure registered participants' email addresses can be captured and indicated in the attendance report generated after the webinar? Pre-registr... Show more

I have scheduled a webinar next month and am prepared to send potential participants invitations. How do I ensure registered participants' email addresses can be captured and indicated in the attendance report generated after the webinar? Pre-registration and authentication for participants being Zoom users have been enabled. What else do you think should be done? I would appreciate your professional advice on this.


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Adding panellists

I am trying to add panellists to a webinar that has alteady been created.

 

When I go to edit webinar I do not have any invitation  or other tabs at the bottom of the webinar page.

 

Can you help please?

 

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Audio failure

During a Zoom webinar yesterday, I lost my mic and speakers connection. The yellow or red exclamation on the icon.Thanks for taking my question. I'm using W11 on a Lenovo ThinkPad P14s. I'm also using a USB digital mixer Behringer Flow 8. Everything ... Show more

During a Zoom webinar yesterday,  I lost my mic and speakers connection.  The yellow or red exclamation on the icon.

Thanks for taking my question.

 

I'm using W11 on a Lenovo ThinkPad P14s.  I'm also using a USB digital mixer Behringer  Flow 8.  Everything is updated and zoom recognizes both the mics and speakers.  Then for whatever reason it gets dropped.  The only way I could get the audio bac was when I disconnect the USB cable from the mixer, wait a few seconds and plug back in.

 

Thanks in advance for your help.

 

PeterD


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Recording Sign Language Interpreters with Presenters and Slides

Can anyone advise of the settings to use that will enable a speaker, sign language interpreter and slides to appear on the screen for recording purposes, also how to increase the size of the box so that the Sign Language Interpreter can be seen more ... Show more

Can anyone advise of the settings to use that will enable a speaker, sign language interpreter and slides to appear on the screen for recording purposes, also how to increase the size of the box so that the Sign Language Interpreter can be seen more easily rather than being a very small box that will require binoculars for a Deaf person to watch the Interpreter. Thanks in advance. 


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Mismatch between polls and attendance

I held a webinar in which almost 70 people attended. The webinar contained 5 polls. After exporting a report, it's showing about 10 attendees don't have any record of attendance, but Zoom did record them as completing all 5 polls. Why would attendanc... Show more

I held a webinar in which almost 70 people attended. The webinar contained 5 polls. After exporting a report, it's showing about 10 attendees don't have any record of attendance, but Zoom did record them as completing all 5 polls. Why would attendance NOT be recorded if they completed polls? I need to reconcile this in order to release certificates.


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Eventbrite Not Working With My Large Zoom Account

I am looking for a solution to get Eventbrite to work with Zoom. My company's Zoom account has 235,000 users. I have installed the Eventbrite 2.0 connector from the Zoom marketplace. The account I am linking is a Zoom admin. In Eventbrite, when I att... Show more

I am looking for a solution to get Eventbrite to work with Zoom. My company's Zoom account has 235,000 users. I have installed the Eventbrite 2.0 connector from the Zoom marketplace. The account I am linking is a Zoom admin. In Eventbrite, when I attempt to "Add Zoom" from the Attendee Event Page, I type in an account name, and Zoom is connected. The select Zoom user never returns and shows a continuously moving line. I have linked this Eventbrite with a small Zoom account, which works perfectly.

I opened a developer window in my browser under network, and there were attempts to load every user in my Zoom account. Eventbrite never returns to allow me to select an account. How can I make this work with my company's Zoom account without loading every user? If Eventbrite looked at Zoom groups (or an option to do so), this would limit the users polled from my large user inventory.

 

The only option I can come up with is to create a Zoom sub-user for Eventbrite. If I make a sub-user for Eventbrite, would only the sub-account in the sub be polled? I have asked Eventbrite for help and am still awaiting a response.

I appreciate your help in getting this working for my users.


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