During a Zoom webinar yesterday,  I lost my mic and speakers connection.  The yellow or red exclamation on the icon.

Thanks for taking my question.

I'm using W11 on a Lenovo ThinkPad P14s.  I'm also using a USB digital mixer Behringer  Flow 8.  Everything is updated and zoom recognizes both the mics and speakers.  Then for whatever reason it gets dropped.  The only way I could get the audio bac was when I disconnect the USB cable from the mixer, wait a few seconds and plug back in.

Thanks in advance for your help.

PeterD

Can anyone advise of the settings to use that will enable a speaker, sign language interpreter and slides to appear on the screen for recording purposes, also how to increase the size of the box so that the Sign Language Interpreter can be seen more easily rather than being a very small box that will require binoculars for a Deaf person to watch the Interpreter. Thanks in advance. 

I held a webinar in which almost 70 people attended. The webinar contained 5 polls. After exporting a report, it's showing about 10 attendees don't have any record of attendance, but Zoom did record them as completing all 5 polls. Why would attendance NOT be recorded if they completed polls? I need to reconcile this in order to release certificates.

I am looking for a solution to get Eventbrite to work with Zoom. My company's Zoom account has 235,000 users. I have installed the Eventbrite 2.0 connector from the Zoom marketplace. The account I am linking is a Zoom admin. In Eventbrite, when I attempt to "Add Zoom" from the Attendee Event Page, I type in an account name, and Zoom is connected. The select Zoom user never returns and shows a continuously moving line. I have linked this Eventbrite with a small Zoom account, which works perfectly.

I opened a developer window in my browser under network, and there were attempts to load every user in my Zoom account. Eventbrite never returns to allow me to select an account. How can I make this work with my company's Zoom account without loading every user? If Eventbrite looked at Zoom groups (or an option to do so), this would limit the users polled from my large user inventory.

The only option I can come up with is to create a Zoom sub-user for Eventbrite. If I make a sub-user for Eventbrite, would only the sub-account in the sub be polled? I have asked Eventbrite for help and am still awaiting a response.

I appreciate your help in getting this working for my users.

I have an event created to provide a service to a client. This training class will be given by a person from my team and it is not necessary for me to be present. I am trying to allow my team to start the meeting without having to give them access to my Zoom account or for me to be present. It's possible? I don't know how I could give him permission. Thanks for your help.

I had a zoom event on Tuesday and over half of my guests could not join the webinar even though they had registered for it. I had lots of messages telling me that people were disappointed that they couldn't join. Some complained that the password wouldn't work or that they just couldn't log in, even though they had registered. One of the translator functions also wouldn't work until half way through

Hi there,

I currently have a trial of Zoom Events and as part of this trial, I see that you can schedule webinars in two ways

1. Through the Zoom Events Hub as part of an event

2. As a standalone webinar in the Zoom Admin area.

What I'm not clear on though is do I still get the facility to schedule standalone webinars if I choose a Pay Per Attendee plan or does that only work if I'm on a monthly or yearly subscription?

Thanks!

Jonathan

We are having an issue with the Zoom events platform.

During our tech run this evening, our speakers, alternative hosts, and an attendee when leaving a session in the platform got booted out of the platform rather than returned to the lobby. How can we mitigate this? I ensured that every one selecting "Leave Meeting" or "Leave Webinar".