Zoom Scheduler
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What is Zoom Scheduler?

Zoom Scheduler provides users with the ability to generate slots of availability for attendees to then select a preferred time on both parties' calendars, which reduces time spent going back and forth to sync schedules. If you're still looking for support, browse our Zoom Scheduler support articles or start a new discussion below!

Recent Activity

Zoom Scheduler calendar issues

Hoping somebody can help with this as I’ve been sending multiple messages with support but I am still without a resolution. I have been using Zoom Scheduler for at least a couple of years now and I have always used the same calendar. For some unknown... Show more

Hoping somebody can help with this as I’ve been sending multiple messages with support but I am still without a resolution. I have been using Zoom Scheduler for at least a couple of years now and I have always used the same calendar.  For some unknown reason, over the last week or so I have been receiving requests to authorise integration with my calendar, once I did this it worked temporarily but now my calendar has completely disconnected and I am unable to integrate at all. 

 

Just to confirm that I have made no changes to my account etc but it seems after the most recent Zoom update this has caused issues. I am using Mac desktop app. Any help or suggestions appreciated. 


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Pas le même compte ID suite changement d'ordinateur

Bonjour à tous,Je rencontre un problème que je ne sais pas résoudre. En effet, j'organise régulièrement des visios pour un groupe de personnes qui se connectent systématiquement avec les mêmes codes ID de réunion et code d'accès.Je viens d'acheter un... Show more

Bonjour à tous,

Je rencontre un problème que je ne sais pas résoudre. En effet, j'organise régulièrement des visios pour un groupe de personnes qui se connectent systématiquement avec les mêmes codes ID de réunion et code d'accès.

Je viens d'acheter un nouvel ordinateur sur lequel j'ai installé zoom, et hier soir, alors qu'une réunion était organisée,  ma salle d'attente est restée vide, personne ne parvenait à se connecter, alors que je me suis connectée avec le même email et mdp que d'habitude. Les participants recevaient un message comme quoi une autre réunion était en cours.

Et effectivement, à bien y regarder, mon ID de participant est différent, et les ID de réunion et code d'accès également.

Comment faire pour retrouver mon ID de participant, mes codes ID de réunion et codes d'accès  habituels ?

Merci de votre aide,

Bien à vous, cb2_2


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reply-icon Latest Reply - 

Scheduler Issue

My Scheduler calendar was working fine last week.  Now i get the following message.  What could be causing this issue?

 

The host's availability could not be retrieved

Please contact the organizer to resolve their calendar connection

reply-icon Latest Reply - 

Setting a Default Google Calendar via Zoom Calendar

I am having the hardest time finding this solution. I, like so many others, have multiple Google Calendars. You know, Family, Personal, Business, etc. I want to automate Zoom to select my Business calendar when scheduling meetings. Is this possible? ... Show more

I am having the hardest time finding this solution. I, like so many others, have multiple Google Calendars. You know, Family, Personal, Business, etc. I want to automate Zoom to select my Business calendar when scheduling meetings. Is this possible? Currently, I must first select the calendar, which defaults to my Personal calendar. 

 

Thanks, DD 


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Scheduler issue: Can't change date range in scheduler

Since last week, I haven't been able to change the date range in my 'Any host available' scheduler. When I try to change to the date range in the 'Availability' tab, I can no longer click on the 'Finish' button.I can click on the 'Previous' button, b... Show more

Since last week, I haven't been able to change the date range in my 'Any host available' scheduler. 

When I try to change to the date range in the 'Availability' tab, I can no longer click on the 'Finish' button.

I can click on the 'Previous' button, but not on the 'Next' button.

If I click on the 'Previous' button and try to push 'Finish' in the 'Host' tab, I am taken back to the 'Availability' tab, where the same issue persists.

Note that this is even the case if I remove all date overrides in the past and change the schedule to not include any past dates.
The issue is the same in Safari, Chrome, and the Zoom app (Mac).

Help!


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reply-icon Latest Reply - 

Schedule error: 2147220987

Having this error in the desktop app and cannot look at calendar or schedule a new meeting.

What is going on?

Available time slots are not appearing

Somehow my picked time slots on all Tuesdays are not appearing on my planning page. Also: can I re-open a time slot which I have been using for a test? The chatbot is not helpful.

Email reminders for cancelled appointments

My clients and I are BOTH receiving emails for cancelled appointments or for appointments that are rescheduled for different days/times but the reminder is for the ORIGINAL date/time. This is causing a lot of confusion with my clients and it looks VE... Show more

My clients and I are BOTH receiving emails for cancelled appointments or for appointments that are rescheduled for different days/times but the reminder is for the ORIGINAL date/time.  This is causing a lot of confusion with my clients and it looks VERY unprofessional for me.  

 

How can I fix this?


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New Interface Doesn't Send Me an Invite When I Schedule

When I scheduled a meeting with a recipient in the old, old interface, the attendee was invited to put the meeting on their calendar. I also received an iCal appointment on mine. Then there was the option to send the iCal notice. Now the only appoint... Show more

When I scheduled a meeting with a recipient in the old, old interface, the attendee was invited to put the meeting on their calendar. I also received an iCal appointment on mine.  Then there was the option to send the iCal notice.  Now the only appointment for me is on the Zoom calendar, and not on my regular calendar.  I'm missing appointments by the boatload.  I'm searching for a way to do it, but I can't find it.

 

I'm seriously considering changing to Teams, which is an idea that I abhor, but Zoom is now screwing with my livelihood!


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Stuck on a work account

I have the application installed on my Windows 11 PC. When I schedule a meeting, Zoom states that the host is my Microsoft Work Account. I used to be able to use Office365 Outlook to schedule a meeting. This function is no longer available. I can onl... Show more

I have the application installed on my Windows 11 PC. 

 

When I schedule a meeting, Zoom states that the host is my Microsoft Work Account.

 

I used to be able to use Office365 Outlook to schedule a meeting. This function is no longer available. I can only enter invitations by manually typing in the addressees.

 

How do I switch Zoom from being associated with my Microsoft Work Account to being associated with my Microsoft Personal Account?

 

I created my account using my email address and Microsoft Personal account.


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