Zoom Scheduler
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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

What is Zoom Scheduler?

Zoom Scheduler provides users with the ability to generate slots of availability for attendees to then select a preferred time on both parties' calendars, which reduces time spent going back and forth to sync schedules. If you're still looking for support, browse our Zoom Scheduler support articles or start a new discussion below!

Recent Activity

Availability not visible after cancellation

I've had two instances where my scheduled appointments were cancelled, but they still show as busy when others try to book an appointment with me. This is becoming a problem. How can I fix this and what might be causing it? The opening has been avail... Show more

I've had two instances where my scheduled appointments were cancelled, but they still show as busy when others try to book an appointment with me. This is becoming problem. How can fix this and what might be causing it? The opening has been available for over week but isn't visible to others, and the same issue happened with another time slot, which became visible again after few days.


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Recurring schedule

Every time I try to set up a recurring meeting, it shows up as ALL DAY instead of the time i had put in.

Anyone having trouble with this and find a solution....?

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Scheduling meetings from other zoom account holders

I get invites for Zoom meetings from other account holders. How do I add them to my scheduled meetings?

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Soft returns failing in Scheduler notification email preview

In the scheduler feature, in notifications, I'm creating a custom email, And where I want a new line, but not a gap, I insert a soft return.The preview of the email before saving is showing the layout with soft-returns correctly. But after I hit "sav... Show more

In the scheduler feature, in notifications, I'm creating a custom email, And where I want a new line, but not a gap, I insert a soft return.

The preview of the email before saving is showing the layout with soft-returns correctly. But after I hit "save changes", the preview removes all the soft-returns so all the text appears on one line.

Then when I edit it's the same poor layout as the preview. This feels very buggy and obviously a poor experience. Can anyone replicate, and how do I get hold of support to fix it?


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Entering customized start and end times in the scheduler is, once again, BUSTED

I'm not sure why ZOOM keeps screwing with the scheduler, but when they push an update I bite my nails because they have been screwing up the scheduling feature over and over for the past two years.As of today's pushed update they, once again, made it... Show more

I'm not sure why ZOOM keeps screwing with the scheduler, but when they push an update I bite my nails because they have been screwing up the scheduling feature over and over for the past two years.

As of today's pushed update they, once again, made it impossible to enter a custom START and END time. (IE: START at 6:05 PM and end at 7:20 PM) You can TYPE in the custom time but ENTER does nothing.

For me and, I'm sure, many others, this renders the scheduler useless.

I can't properly schedule my many meetings. The dropdown options, in quarter hours, are not acceptable for my meeting schedules. I need to customize the start and end time.

 

How is anyone else getting around this?

 

PLEA TO ZOOM DEV's: (It's bad enough that you make it impossible to reach you making us rely on each other for product support.... now we have to hope you actually look at these posts.)
PLEASE recognize that your product is about MEETINGS  that need to be SCHEDULED. Not on YOUR time choices, but our time choices! (You even limit the topics were allowed to enter here and this one isn't even listed.)

 


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Availability Bug? Exact time slot repeated twice on single day (two 11 am slots instead of one)

I have created a booking page (and re-created it several times). What I want to do: offer 2-hour time slots on select days across two weeks. This is a one to many schedule setup. When I view the finished booking page, there is one day/date when the t... Show more

I have created a booking page (and re-created it several times). 

 

What I want to do: offer 2-hour time slots on select days across two weeks. This is a one to many schedule setup.

 

When I view the finished booking page, there is one day/date when the time slot repeats twice. For example: the 11 am sign-up slot is repeated a second time on the same day. 

 

I've tried seemingly everything but none of my attempts to fix this are working. Is there a bug?


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TV schedule

Around 2 weeks ago, seemingly without administrative changes, the TV stopped showing the upcoming meetings. The controller shows the upcoming list and is working and the TV works, but the schedule of upcoming meetings does not show on the TV. Anyone ... Show more

Around 2 weeks ago, seemingly without administrative changes, the TV stopped showing the upcoming meetings. The controller shows the upcoming list and is working and the TV works, but the schedule of upcoming meetings does not show on the TV. Anyone else seeing this?


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zoom Request failed with status code 401

Since Monday 9/16 everytime I try to schedule a meeting with a specific meeting name I get an error "zoom Request failed with status code 401" Tried the chatbot but they were useless and very frustrating that I was directed to the Community to solve ... Show more

Since Monday 9/16 everytime I try to schedule a meeting with a specific meeting name I get an error "zoom Request failed with status code 401"

 

Tried the chatbot but they were useless and very frustrating that I was directed to the Community to solve my problem given I pay for this service.

 

Not sure its worth paying for if I cannot get this solved ASAP!  Any insight on how to fix would be greatly appreciated.

 

Thanks!

 


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Need more precise meeting start time stored/shown (not just on the hour)

I have meetings that must start at, e.g. 3:15; 21:15; -- but system won't accept. It keeps saving at a "rounded" time e.g. 3:00pm, 21:00. How to get it store/identify the more precise/accurate actual meeting times (not "rounded" times)? Help. Thank y... Show more

I have meetings that must start at, e.g. 3:15; 21:15; -- but system won't accept. It keeps saving at a "rounded" time e.g. 3:00pm, 21:00. 
How to get it store/identify the more precise/accurate actual meeting times (not "rounded" times)?

 Help. Thank you.


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Scheduler issue: Can't change date range in scheduler

Since last week, I haven't been able to change the date range in my 'Any host available' scheduler. When I try to change to the date range in the 'Availability' tab, I can no longer click on the 'Finish' button.I can click on the 'Previous' button, b... Show more

Since last week, I haven't been able to change the date range in my 'Any host available' scheduler. 

When I try to change to the date range in the 'Availability' tab, I can no longer click on the 'Finish' button.

I can click on the 'Previous' button, but not on the 'Next' button.

If I click on the 'Previous' button and try to push 'Finish' in the 'Host' tab, I am taken back to the 'Availability' tab, where the same issue persists.

Note that this is even the case if I remove all date overrides in the past and change the schedule to not include any past dates.
The issue is the same in Safari, Chrome, and the Zoom app (Mac).

Help!


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