"One to Many" Booking page

[William_Malcolm]

I'm new to Zoom Scheduler and am setting up a "One to Many" Booking page for our shared calendar in MS Outlook, which is managed by four team members. Here's the scenario: I'm using Zoom Scheduler to coordinate up to four Zoom appointments simultaneously. However, when I attempt to adjust a specific day to reflect that only three team members are available, I can’t modify the shared Outlook calendar to “divide” the day among the four people. Essentially, I need to mark one person as “busy” or “out of office” without restricting the other three from being booked. We’ve followed Microsoft’s guidance (see below) to prevent conflicts, but we’re still encountering the same limitation. Guidance from Microsoft: Microsoft suggests adjusting the shared calendar settings to allow multiple concurrent bookings. Steps include accessing the Exchange Admin Center, navigating to the relevant shared calendar, and enabling conflicting meeting requests to permit up to four overlapping bookings. However, even after following these steps, we’re unable to manage availability on an individual basis within the shared calendar. I’d appreciate any additional insights on how to configure either Zoom Scheduler or Outlook to achieve this, or if there’s another approach we could consider. Thank you in advance for any assistance! From Microsoft: To configure a Microsoft Outlook 365 shared calendar to allow multiple concurrent bookings, such as 4 meetings at the same time, you’ll need to adjust the settings for your shared calendar through Outlook or Exchange admin settings, particularly if you're managing it as a resource calendar. Here’s a step-by-step guide: Step 1: Access the Shared Calendar Settings Go to the Calendar in Outlook: Open Outlook and navigate to the Calendar section. Open Shared Calendar: Make sure you have access to the shared calendar you want to modify. If it’s a resource mailbox (like a room or shared equipment), you'll likely need admin permissions to adjust these settings. Step 2: Configure Resource Calendar Settings (For Resource Calendars) If the shared calendar is a resource calendar managed by your organization (like a meeting room or shared resource), you can configure it to accept overlapping bookings through Exchange Online: Sign into the Exchange Admin Center (EAC): Go to the Exchange Admin Center. Navigate to Recipients > Resources. Select the Shared Resource: Find the shared calendar (resource) you wish to modify and click on it. In the properties window, go to Booking options. Allow Conflicting Meeting Requests: Check the option to Allow conflicts so that the calendar can accept overlapping meeting requests. Specify the maximum number of conflicts allowed at the same time. You can set this to 4 (or more) as needed. Save Changes: Save your settings. This will allow multiple bookings for the shared calendar.