Zoom Scheduler
cancel
Showing results for 
Search instead for 
Did you mean: 
Weekly Leaderboard

What is Zoom Scheduler?

Zoom Scheduler provides users with the ability to generate slots of availability for attendees to then select a preferred time on both parties' calendars, which reduces time spent going back and forth to sync schedules. If you're still looking for support, browse our Zoom Scheduler support articles or start a new discussion below!

Recent Activity

My Zoom Account apparently is disconnected from my Calendly Account

Just today when people were schedule meetings with me via my Calendly link I got the error message from Calendly that Zoom was not connected.I chatted with the help bot; however, was not able to complete the instructions to reauthorize the integratio... Show more

Just today when people were schedule meetings with me via my Calendly link I got the error message from Calendly that Zoom was not connected.

I chatted with the help bot; however, was not able to complete the instructions to reauthorize the integration as there was no setting option in the upper right corner after I clicked on scheduler so I was stuck.  

I have also reached out the Calendly as I am not certain which side of the equation the issue resides.


Show less

reply-icon Latest Reply - 

Zoom meeting links not appearing in calendar invitations

I recently joined Zoom and linked it to my website. When clients book appointments they get a calendar invitation but the Zoom meeting link does not appear when booking the appointment. It just says "URL will be provided when booking is complete." Th... Show more

I recently joined Zoom and linked it to my website.  When clients book appointments they get a calendar invitation but the Zoom meeting link does not appear when booking the appointment.  It just says "URL will be provided when booking is complete."  The meeting link will show if I manually create a Zoom meeting from the Zoom site.  Also, my Website (go daddy version) says the website is connected to my Zoom account.  I want the client to be able to book a session and then the appointment/calendar link is automatically generating with the Zoom meeting link.  Any assistance would be appreciated.


Show less

reply-icon Latest Reply - 

No calendar availability showing where there is availability - Leveraging buffer spacing

Problem: (1) Available time on the calendar is not showing (2) I believe buffer spacing has become buggy / is causing issues Situation:I have a calendar hold that offers 30-minute calls, but these calls can not have another call within 15-minutes bef... Show more

Problem: (1) Available time on the calendar is not showing (2) I believe buffer spacing has become buggy / is causing issues

 

Situation:

I have a calendar hold that offers 30-minute calls, but these calls can not have another call within 15-minutes before or after this call

 

In the past I have leveraged the "buffer" feature to not schedule calls within 15 minutes on either side of the calendar hold. I also set up the calendar to schedule calls in 15 minute increments. Historically this has allowed calls to be scheduled every 45 minutes, IE: 8am, 8:45am, 9:30am, etc.

 

Recently, it seems like the buffer times are recognizing each other, and will not allow a call to be scheduled within 30-minutes of each other. IE: a candidate schedules a call at 8am and the calendar hold does not show that an 8:45am is still available. OR a candidate will schedule at 8am and another candidate schedules at 9:30am, but there is no availability shown for 8:45am.

 

Is this an update in the system, or is there something else I am doing that is incorrect?

 

Thank you!


Show less

reply-icon Latest Reply - 

i need to re-arrange order of meetings in my booking page

I just create a booking page with 5 booking types, all good - easy process.But I want to re-arrange them in a differnet order. Don't see a drag - drop option to reorganise the tiles.What can I do to re arrange my meetings so they are displayed in a p... Show more

I just create a booking page with 5 booking types, all good - easy process.
But I want to re-arrange them in a differnet order. Don't see a drag - drop option to reorganise the tiles.
What can I do to re arrange my meetings so they are displayed in a proper order when recipients open my scheduler hyperlink?

Thanks


Show less

reply-icon Latest Reply - 

Order of Scheduled Meetings

I have 6 different meeting types for my clients to book on Scheduler. I added them in a random order. I have noticed that the newest meeting is the first to display on my booking schedule page and my public page. I want these schedules to display on ... Show more

I have 6 different meeting types for my clients to book on Scheduler. I added them in a random order. I have noticed that the newest meeting is the first to display on my booking schedule page and my public page. I want these schedules to display on my public page in a specific order. Is there a way to do this?


Show less

reply-icon Latest Reply - 

Invitation Issues

Pretty sure this is a feature, not a bug, but wondering if there is a workaround as it causes some issues with end users in my company being unsure of if they actually sent the invitation. Issue detailed below ('I' means anyone in the company). When ... Show more

Pretty sure this is a feature, not a bug, but wondering if there is a workaround as it causes some issues with end users in my company being unsure of if they actually sent the invitation. Issue detailed below ('I' means anyone in the company).

 

When I send an invitation to a meeting I am hosting through Outlook, the invitation gets sent to me, but immediately is put into the deleted folders. The other recipients receive the invite no problem, but since I'm the host (and I believe it auto-accepts the invite) it goes directly into the deleted folder instead of my inbox. Unchecked the option in Outlook that will send accepted invitations to Deleted, but no change. This occurs whether the invite is sent from the Zoom app or directly from Outlook. Also tested with multiple accounts. We don't use Gmail or another mail service, so using anything other than Outlook isn't an option. 

Thanks!


Show less

reply-icon Latest Reply - 

Rogue invitation

Hi, has anyone experienced zoom sending an invitation to someone on its own? A client forwarded a zoom meeting invite from me that i did not send or create that meeting. This meeting is not in my zoom account.

reply-icon Latest Reply - 

Resolved! Meeting host and email for invite

I set up my Zoom account with a particular email account for my log on and profile. But when I schedule a meeting a different email appears as the host of the meeting and the invite is sent out from that different email account, not the account which... Show more

I set up my Zoom account with a particular email account for my log on and profile.  But when I schedule a meeting a different email appears as the host of the meeting and the invite is sent out from that different email account, not the account which is on my profile.  I am fairly sure I didn't make this change and I can't work out how to change it back.  Any ideas?


Show less

reply-icon Latest Reply - 

Changing a meeting host

I am trying to figure out how to work in Zoom scheduler/meetings. My firm has several types of meetings and a few different people who rotate taking meetings based on knowledge and capacity and we are trying to come up with the best way of handling t... Show more

I am trying to figure out how to work in Zoom scheduler/meetings.  My firm has several types of meetings and a few different people who rotate taking meetings based on knowledge and capacity and we are trying to come up with the best way of handling that without the need for an ungodly number of booking pages.  

 

I tried setting up a booking page for one meeting type as an "any host available," but it defaults to only one of the group of hosts no matter how many meetings I schedule.  Fine, but when I edit the meeting to make someone else the host, it doesn't remove the meeting from the original host's calendar, notify the client, or notify the new host.  Is there a way around that?

 

The booking pages are also allowing for overlap between scheduled meeting types.  While testing this I was able to book more than one meeting at the same time for the same host.  How do we ensure that doesn't happen?

 

Thanks!


Show less

reply-icon Latest Reply - 

Zoom Scheduler not showing Google Calendar as an option

I am trying to set Zoom Scheduler to sync with my Google Calendar. When I go to set up it only shows the option to sync to an iCalendar or Outlook. I have added the Zoom add on to my Google Calendar and it gives an option to set up a Zoom meeting thr... Show more

I am trying to set Zoom Scheduler to sync with my Google Calendar.  When I go to set up it only shows the option to sync to an iCalendar or Outlook.  I have added the Zoom add on to my Google Calendar and it gives an option to set up a Zoom meeting through Google Calendar.  I also get an email notice in my Google Email when a meeting is scheduled through Zoom Scheduler and I can acknowledge and it populates on my Google Calendar.  Is there a trick to get Google Calendar as an option in set up?


Show less

reply-icon Latest Reply -