Zoom Scheduler
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What is Zoom Scheduler?

Zoom Scheduler provides users with the ability to generate slots of availability for attendees to then select a preferred time on both parties' calendars, which reduces time spent going back and forth to sync schedules. If you're still looking for support, browse our Zoom Scheduler support articles or start a new discussion below!

Recent Activity

Scheduler Invite details

I would like to know if there is a way to request information from someone that books a meeting with you that they need to add to their details at the time of booking - so I have an idea of who they are and their account info please?

 

Terrible User Experience in the new Scheduler

First of all, the USER experience of scheduling was changed without real notice that it had been changed. Second, it no longer offers me a choice of scheduling a meeting in iCal, which is a requirement for me--my non-profit is Mac based and we use th... Show more

First of all, the USER experience of scheduling was changed without real notice that it had been changed. Second, it no longer offers me a choice of scheduling a meeting in iCal, which is a requirement for me--my non-profit is Mac based and we use the Apple Calendar app, not Google, Outlook, or whatever else you offered. I could go backward and use the old version, which I did. Thank you for that. I hope you will allow iCal scheduling going forward, as the others are useless for me, a head of a small non-profit.

 

My next problem relates to POOR CUSTOMER experience. I tried using the chatbot, and it pretty much couldn't understand anything I was asking--I was looking for a way to provide feedback on the new interface, assuming that Zoom would like it. I spent my entire technical career working in UX and then in CX, and I feel like Zoom may be relying too much on engineers to do experience design--do better at understanding your customers, and acting like you care. 

 

Thanks.


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How to create a Zoom invite for irregularly recurring meetings?

Hi, I'm trying to use the same Zoom meeting invite for a number of meetings in future. I know the date & time of the first meeting, but I don't know yet when the other future meetings will take place. In the past, I could do this by simply clicking "... Show more

Hi, I'm trying to use the same Zoom meeting invite for a number of meetings in future. I know the date & time of the first meeting, but I don't know yet when the other future meetings will take place. 

 

In the past, I could do this by simply clicking "Recurring" without specifying future dates. Now with the current version of Zoom, I am prompted to already input those future dates - which I don't know yet. How do I solve this?

 

Or, alternatively: can I set up a single meeting now, and then simply re-use that same "old" link in future?

 

Thanks for any help!


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Zoom Scheduler, Availability issue

I have set up a one-to-many schedule in Zoom Scheduler. Availability Mon-Fri for proper hours, settings all look correct no min/max time before booking. When open the link, displays Tues- Fri properly but continues to show "no availability" on Monday... Show more

I have set up a one-to-many schedule in Zoom Scheduler. Availability Mon-Fri for proper hours, settings all look correct no min/max time before booking. When open the link, displays Tues- Fri properly but continues to show "no availability" on Monday of that week. There are 20 slots open, noting pending or currently scheduled. I even deleted and started over with a new link and doing the same. Please help! Thank you


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Defaulting to Telephone

The Scheduler plugin is now defaulting to Telephone only. I've changed the settings on zoom site settings and still the plugin defaults to telephone when scheduling a meeting. Anyone else with this issue? 

Zoom desktop not seeing Apple Macbook pro contacts

Hi, My iPhone Zoom app is seeing my 'external' Apple Contacts, but on my Zoom desktop on Macbook Pro it is not seeing my Apple Contacts. I cannot figure out why Zoom is not seeing my Apple Contacts on Macbook Pro. Anyone having this problem? Thanks! Show more

Hi, My iPhone Zoom app is seeing my 'external' Apple Contacts, but on my Zoom desktop on Macbook Pro it is not seeing my Apple Contacts. I cannot figure out why Zoom is not seeing my Apple Contacts on Macbook Pro. Anyone having this problem? Thanks!


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Scheduler option to ignore availability on polls?

We are running into a problem using scheduler. Many staff want to offer very specific times for a potential meeting, even times that they may currently have a competing appointment. In these cases they are willing to re-schedule the other meeting if ... Show more

We are running into a problem using scheduler.  Many staff want to offer very specific times for a potential meeting, even times that they may currently have a competing appointment.  In these cases they are willing to re-schedule the other meeting if they had enough votes.

Is there an option or way that anyone has found to allow users to have the Polls ignore availability?  I can't see or find an option that would work to make this happen.   

Part two, is there an option to allow a time to be picked if just one of the hosts is available?  It seems to require that ALL hosts are available before it will allow us to pick a time in the poll.


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Meeting Scheduler

Is there a way to text a meeting request?  I have a number of clients that do not look at their emails or gets lost in the large volumes or goes to spam.  Can it be done?

Using Zoom Scheduler - export a meeting type?

Hi, I run a small business and I use Zoom scheduler to schedule all my intro calls. In the Scheduler, I have a form that collects email, address and other information. My question - is there a way for me to export ALL forms from a meeting type (intro... Show more

Hi, I run a small business and I use Zoom scheduler to schedule all my intro calls. In the Scheduler, I have a form that collects email, address and other information.  My question - is there a way for me to export ALL forms from a meeting type (intro call) into a CSV format? Or do I need to do this individually, with each intro call?  If individually, perhaps a future feature to enable export a meeting type? 


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