Hello

A number of my customers don't turn up for zoom meetings.

They all point out the same issue

When Zoom sends an invite, they click accept but this meeting does not automatically appear in their calendar.

They need to manually download the invite from the Zoom email.

Why does it not automatically add to their calendar, like all the other providers do?

When adding the iframe code to our website (Squarespace) it appears fine on desktop but doesn't seem to be mobile-friendly. It doesn't stack like it's supposed to on mobile. So all you see as a user is monthly view calendar and when you click on a date it doesn't dropdown/pull up the times to choose from. They stay to the right - off of the mobile view and you can't scroll to the right to see them. Shouldn't the iframe option work on mobile  just like it does if you were to click the Zoom Scheduler link on mobile?

First of all, the USER experience of scheduling was changed without real notice that it had been changed. Second, it no longer offers me a choice of scheduling a meeting in iCal, which is a requirement for me--my non-profit is Mac based and we use the Apple Calendar app, not Google, Outlook, or whatever else you offered. I could go backward and use the old version, which I did. Thank you for that. I hope you will allow iCal scheduling going forward, as the others are useless for me, a head of a small non-profit.

My next problem relates to POOR CUSTOMER experience. I tried using the chatbot, and it pretty much couldn't understand anything I was asking--I was looking for a way to provide feedback on the new interface, assuming that Zoom would like it. I spent my entire technical career working in UX and then in CX, and I feel like Zoom may be relying too much on engineers to do experience design--do better at understanding your customers, and acting like you care. 

Thanks.

Hi, I'm trying to use the same Zoom meeting invite for a number of meetings in future. I know the date & time of the first meeting, but I don't know yet when the other future meetings will take place. 

In the past, I could do this by simply clicking "Recurring" without specifying future dates. Now with the current version of Zoom, I am prompted to already input those future dates - which I don't know yet. How do I solve this?

Or, alternatively: can I set up a single meeting now, and then simply re-use that same "old" link in future?

Thanks for any help!

I have set up a one-to-many schedule in Zoom Scheduler. Availability Mon-Fri for proper hours, settings all look correct no min/max time before booking. When open the link, displays Tues- Fri properly but continues to show "no availability" on Monday of that week. There are 20 slots open, noting pending or currently scheduled. I even deleted and started over with a new link and doing the same. Please help! Thank you