Zoom Workplace Intune - Dialpad not showing

[ZoomMikeIntune]

Hello,

When I download the zoom intune app for my workplace - I am able to get signed in with SSO and everything works great for a day.  A few days later I go into the app to dial out and the dialpad on the zoom phone is unable to be clicked to dial out.  If I uninstall the app and install, it works fine.  All other features of zoom work such as meetings etc.

Samsung S24 Ultra

Thank you!

[Eliot]

Hi @ZoomMikeIntune 

Some suggestions from other zoom community members.

@ Danica1 suggests

Desktop Site in Chrome (probably other web browsers as well as I could not get it working for Edge either but I am using Chrome so...) for my tablet had to be clicked off.

@ Mslady suggests

disable the Chrome browser and set the Samsung internet browser as the default. Once the Samsung browser is open make sure that you put it in desktop mode.

@RyanZink suggests

go to apps in settings, and grant chrome all permissions

please let us know if any of these suggestions work for you.

thanks,  eliot