Joining a meeting or zoom call taking 3-5 mins

[Anabil]

Its taking long while joining a meeting. I have tried logging in using Zoom link, meeting id & password, clicking on Join from zoom app, accpeting a call directly - same observation. Its just showing connecting. I have uninstalled and re-installed Zoom. I am using Zoom workplace, corporate edition & current version is Version: 6.4.10 (64378). Even after host has opened the room, its taking min 3 mins for me to join. Till then its showing as 'Connecting'.

How can this be resolved? Please help!

[CarlaA]

Hi @Anabil, thank you for posting to the Zoom Community! 

I am sorry that you are currently experiencing some issues connecting to Zoom meetings. 

If possible, could you please try the following to troubleshoot:

• Switching between Wi-Fi and mobile data.

• Restarting your router.

• Using a different network to test.

• Join the meeting from a browser to test. 
  
  Let me know how it goes! This will help us better isolate the issue. Thanks!