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Zoom Phone: Unable to add Emergency Address when adding a new location

Verdant
Newcomer
Newcomer

I am attempting to add all our physical locations for emergency services however when I add an address it just says "no data". Is there somewhere else in the system I need to add it first?

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi verdant,

 

I do not know where your locations are, whether you have multiple sites, and what you have tried. 

 

Please see these zoom support articles.

 

Requesting for an address verification with Know Your Customer (KYC) (zoom.com)

Setting up emergency addresses (zoom.com)

Managing emergency location and addresses (zoom.com)

Setting up nomadic emergency services (zoom.com)

Setting up emergency response locations (ERL/ELIN) (zoom.com)

Bulk importing or updating emergency locations (zoom.com)

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot