Wrong Company address

[mhkim]

When I first set up Zoom Phone, I entered the wrong company address.
This has been fixed as the main site. I'd like to fix this but I can't find where to do so.

Also, when setting address for emergency call, only some countries could be selected(I wanted to choose Korea as it).Can't I change the newly added multi-site to the main site?

[Eliot]

Hi mhkim,

You can add the newly added multi-site to the main site.

How to disable multiple sites

If you don't want to use multiple sites, you need to move your users, numbers, and phones to the main site before you turn off multiple sites.

Deleting sites and moving assets to the main site

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Phone System Management then Company Info.
3. Click on a site name that does not have Main Site after its name.
4. Click Delete Site.
5. In the drop-down menu, select name of your main site to move all users, numbers, and phones.
6. Repeat these steps for each site that is not the main site.

Disabling multiple sites

After deleting all sites except for the main site, you can turn off multiple sites.

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Phone System Management then Company Info.
3. Click Account Settings.
4. In the Multiple Sites section, click the Multiple Sites toggle.
5. Click Disable to confirm.

Managing multiple sites

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069716

thanks,

eliot

[mhkim]

Hi Eliot.

First of all, thank you for your kind reply.

I know how to add, change or delete multisite.

But I couldn't find a way to change the new site to the main site.

Can you tell me which menu I can find that function in?

[RN]

Hey @mhkim welcome to the community and thank you for your discussion! I wanted to check in to see if @Eliot's reply was helpful and if you were able to change the site address from the Knowledge Base article information?