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Why Zoom is allowing bad biz practices

Smbc
Newcomer
Newcomer

Trying to figure out why all of a sudden (last month or so), I'm getting tons of daily emails saying "jump on the zoom call you signed up for" when it's a fake company, with a bogus email trying to get me to buy or sign up for something through the zoom meeting app..and why isn't Zoom putting a stop to this?? For each one I have to go unsubscribe to some bogus/scam company i never signed up with b/c i can't report the email as spam because it's technically coming from Zoom!!!! A company I am paying to pimp out my email address? Sorry- this is an awful business practice and zero help or assistance for those of us that actually pay and support Zoom and have for years. Protect your loyal customers Zoom! Don't allow bad businesses to just start spamming your loyal paying customers! (And if one more person/automated AI tells me to go to some page and find some spam company and report every single one in some ridiculous, time-consuming process I will definitely have a cancelation forthcoming.. Don’t let this ruin your company, Zoom!)

2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Smbc,

Welcome to the Zoom Community! We're glad to have you here.

We're sorry to hear this; it's not the experience we aim to provide. We'll reach out via DM to assist further.

For now, thank you for your patience. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

SheilaLM
Newcomer
Newcomer

This! 100%. This has been going on for MANY months for me. Zoom really needs to escalate this problem to priority status.